Review summary
Customers consistently praise the high quality, durability, and craftsmanship of the products, often highlighting their unique designs and attention to detail. Fast and reliable shipping is frequently mentioned, with many noting items arrived earlier than expected. The elegant and thoughtful packaging, including wooden boxes and presentation cases, enhances the gifting experience. Customer service is described as prompt, friendly, helpful, and willing to resolve issues. The inclusion of extra links and adjustment tools is appreciated. The website is generally considered easy to navigate and informative. Returns and issue resolutions are reported to be smooth, fair, and hassle-free, with quick handling of replacements or refunds. Some customers cite communication delays with customer service. A few experienced courier-related shipping delays. There are occasional challenges with sizing or a desire for clearer instructions regarding adjustments. Some customers request more detailed product information or better size and feature visuals on the website.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsholzkern.com/en
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Imported review
Purchased this fabulous watch for my wife for Christmas. She absolutely loves it. It's absolutely stunning! The whole purchase was seamless, with fast delivery and clear communication throughout. We had to shorten the wooden watch strap by 1 link, which was quick & easy with the supplied tools, following the guide on the Holzkern website. We can totally recommend these unique and beautiful Holzkern watches.
Imported review
I was a bit worried ordering something from a site and brand I was unfamiliar with, but there was no need.Holzkern has a unique offering, and I wanted to get my partner a necklace that you just couldn't get off the shelf in the UK. So I got him the Bodyguard necklace, which is made of silver with a meteorite piece at the center.It was shipped and with me within about 10 days via international courier, packaged well and in a nice wooden presentation box. I loved it.Needless to say, so does my partner; he's worn it every day since opening it on Christmas morning.Thank you for a great shopping experience, Holzkern. I highly recommend your site and product.
Imported review
I am absolutely delighted with the service from Holzkern. From the moment I placed my order to the consistent email updates, the entire process was seamless. My purchase arrived perfectly packaged in a beautiful wooden presentation case, which added a wonderful touch of elegance. The quality is exceptional and truly goes above and beyond the expectations of today's often inferior products. I highly recommend Holzkern for their high standards and commitment to excellence.
Imported review
I thought about this puchase for a while before buying. I bought this for the holidays for my boyfriend. I read all the comments/reviews on this brand and others. Finally pulled the trigger and bought it. Holzkern delivered in a timely fashion with updates on delivery. When the box arrived, I was pleasantly surprised. I did spend a couple extra dollars for gift box. I loved it. Also the message was great. My boyfriend loved the gift. Very sturdy and meaningful. We did have to take links out. I was able to take links off with the tools provided. I did watch the video too…. I was not able to put the link back together. I was afraid of ruining it. I decided to take it to a watch repair place. Easy, done. Overall, I recommend this bracelet. Sturdy, classy, manly, waterproof, tarnish proof (will definitely know in time) and meaningful. 10 out of 10.
Imported review
purchased this Holzkern bracelet for my 21-year-old son, and I couldn’t be more impressed. The craftsmanship is excellent—solid, well-made, and clearly designed with attention to detail. It has a timeless, classic look that works just as well with casual outfits as it does with more formal wear, which makes it incredibly versatile. My son loves how it looks and feels, and it’s quickly become one of his favorite accessories. Based on the quality alone, I would absolutely purchase more Holzkern products in the future.
Imported review
I’m genuinely impressed with this company. My first order was delivered but unfortunately got stolen, and they immediately shipped out a replacement with no questions asked. Their customer service was superb and made the whole situation completely stress-free. The bracelet quality is amazing — it looked even better in person — and my son absolutely loved it. I’ll definitely be ordering again. Highly recommend!
Imported review
I purchased this for my husband and I was concerned , after reading some review , if it would be long enough for his wrists due to him having difficulty with previous bandlets. I contacted the company in advance and explained my concern with advice given allowing me to purchase with peace of mind as they said to mention my concern on ordering and a few extra spare links would be added . It came and looks stunning with me then adding the links to the length I thought would be needed. This allowed me to then wrap it and when he opened it on the day was able to wear it immediately. It looks masculine and elegant and he was very pleased with the gift thinking himself that it looked very smart. Thanks to customer service for all their assistance in advance of my purchase.
Imported review
I bought this for myself for Christmas How I came across the products was I Googled stone watchesHolzkern came up I am delighted they didThe delivery was all smooth sailing (flying)I was kept up to date with messages 👍The package was secureThe red presentation case lovey and the wooden box so different to anything else The watch is gorgeous It is better than I could have imaginedThank you for your imaginative designers
Imported review
My wife and I love the detail and overall design and quality of these earings. We both agree, however, they are smaller overall than we anticipated. I would suggest you add a photo that gives context to the actual size of your products. If we missed sizing information please advise. I also noticed when looking for men's bracelets there is no sizing information there either. My impression was that links are included to make them bigger but it was clear whether they could be made smaller. Once again if I missed this please advise, thanks.
Reply from holzkern.com/en
Hello Michael,Thank you very much for your review.We are really sorry that your unique piece of nature turned out smaller than expected.We always strive to present all products in different lighting conditions and perspectives in order to create realistic expectations.Also, when you click on a model in our online shop, you can find all the dimensions directly under ‘Technical Details'. Perhaps you will find another suitable unique piece in our online store: With over 1000 designs, there is usually something for every taste and occasion. We are also happy to advise you on the search for the right piece of nature - just let us know. :)We look forward to your next visit!Kind regards,The Holzkern Team
Imported review
Vraiment très satisfaite du bracelet. Haute qualité, conception originale, unique! Bravo pour vos superbes produits. Livraison d'Autriche au Québec, Canada en 3 jours!!! Ca n'arrive même pas ici au pays! Cadeau graduation BAC a mon fils qui s'attaque a un deuxième BAC, il est certain que je vais acheter a nouveau a ce magasin! Je vise les montres qui sont magnifiques! Je dirais même que je vais revenir plusieurs fois d'ici là! Ma fille a également commandé, suite a mes recommandations, elle est aussi satisfaite que moi! ⭐⭐⭐⭐⭐
Imported review
I was very impressed at how quickly the bracelet I ordered for my husband arrived, I opened the box to find the most impressive packaging, a beautiful wooden box, a 'cork' type cushion and lots accessories to adjust if needed.. the bracelet was very impressive too, protected by a film to make sure it arrived in pristine condition....I will order from this company again, and fully recommend them as quick and reliable. Well done Holzkern, my husband loves his Xmas present. 🎁.
Imported review
Gorgeous bandlet bracelet. My husband loves it. And what I ordered to be worn for special occasions he is wearing daily. Because he likes it so much. Great company to work with. Order arrived within the week shipping to the United States. Came beautifully packaged. Could not be happier with the attention to every detail ensuring the customer is thoroughly satisfied. High quality materials and workmanship. Definitely recommend this company.
Imported review
Their customer service is excellent and they are very efficient. I appreciate the time and effort they went through to make sure I received my order, especially after I made a small mistake with the shipping address. The watch itself is very nice quality and the adjustment kit provided was an excellent and very necessary touch. Overall, the staff and the products are all very much worth every minute and penny spent. I will continue to purchase watches from them in the future.
Verified
Myself and my wife both have watches, we both agree they are very well crafted and different from any you see in any high street shops, i would highly recommend these watches if want a change from your standard type.
Imported review
The watch, which is unique was beautiful. Very high quality without being gimmicky. My son, for whom it was a gift, loves it. It was delivered promptly aided by the fact that they have a US distributor. (I have had several bad experiences when ordering from out of the country and was reluctant to do again). The extended return policy for Christmas was lovely and helps when ordering early, like I did. They even included a tool to adjust the strap without the need to go a jewer
Verified
Top service and high quality
The service and the products itself are top high quality and you feel the spirit and the mission through out the whole collection. It was my best investion in jewellery by now and by far not my last. Thank you!
Verified
Design and after service
I love the designs and weight of the watches. But I broke the strap on one of them in a fall last month. I am not sure how I can get that fixed.
I think the after service could be explained better.
Imported review
Disappointed at what I thought looked like a good company to deal with. Having initially contacted regarding the loss of a screw to the bandlet and a prompt reply from their Support Team I heard nothing and posted a negative review with two stars. This prompted an immediate contact and advise that a new replacement bandlet was being posted and I have received notification. That this is on its way. I have therefore amended my review above and changed my experience to 4 stars.
Reply from holzkern.com/en
Hello Paul,Thank you very much for your review.We are really sorry that you had this experience.You have already been in contact with our customer service. We are very happy that your case turned out well and that we found a suitable solution for you. :) However, if you still have a question or concern that we can help you with, you are welcome to contact us again.Kind regards,The Holzkern Team
Imported review
Total fantastisch Firma. Ich bin begeistert von dem, was sie tun und von den Werken, die sie schaffen. Hohe Qualität und sehr günstige Preise, sowie extrem schneller Versand (nach New Jersey). Ich würde sie ganz bestimmt empfehlen.[Absolutly fantastic company. I am impressed with what they do and the works that they create. High-quality and very reasonable pricing, as well as extremely fast shipping (to New Jersey). I would absolutly recommend them.]
Imported review
Really good watches especially for the price and good Cotumer service. They are clearly marketing towards people who go for a decent mix of form and function. Despite not knowing if these watches will last me 10+ years like those of other brands i still like them and plan on getting other watches from them especially since they are charging a rather cheap price for a premium feeling and looking product.
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holzkern.com/en
"Be proud to be unique" – that's our promise. We create watches, jewellery and accessories for people who leave the ordinary behind and celebrate what makes them special. Made from natural materials l...
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