Excellent

364 total reviews
96 reviews in the last 12 months

93 %

2 %

1 %

3 %

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Certified since: Jun 17, 2022

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Review summary

Customers consistently praise the fast and reliable delivery, excellent and professional service, and clear, friendly communication. The high quality and variety of products are frequently commended, as are the competitive and fair prices, especially for hard-to-find items. The website is noted for its easy navigation and informative content, and support is described as responsive and efficient, particularly when handling returns and warranty issues. Some customers mention occasional lengthy delivery delays and instances of confusion or missing information in communication. A handful report product mismatches or missing items, and others suggest that stock visibility on the website could be improved.

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Reviewsdiveavenue.com/en/

Community member

1 Reviews

Verified

Ordering (3) sets of SEAC Masks and Snorkels, and ship to Qatar.

This was my first time to order from Dive Avenue, and I will definitely You have amazing products and brands, the prices are reasonable compared to other suppliers, the team (Luc and Arnaud) is friendly and supportive, and shipping and packaging was efficient. The only one thing that I suggest reviewing is to make your online shop up to date with quantities of available colors. For example, when I ordered (3) blue snorkels, your website should check and show available quantity of blue snorkels available if it's less than (3), and it will be better to show a pre-order option with estimated time of availability at your store.

Community member

1 Reviews

Verified

The best!

I am highly satisfied with your products and truly appreciate your promptness and professionalism. However, there is an issue with the delivery in Romania. The packages are handed over to the local post office, which only provides home delivery for very small parcels. If possible, I would prefer the delivery to be fully handled by DHL, as I noticed their label on the box.

Community member

1 Reviews

Verified

Very nice and fast communication with fast delivery. I ordered to a different country over the sea and after an initial ask about the delivery, they told me the reason for the delay and acted from my perspective very fast and nice. Thank you!

Community member

3 Reviews

Verified

Really helpful dive shop, recommended

Quick responses to initial questions, delivery issues sorted, and delivery was great just over a weak from order to receiving goods, recommended dive shop.

Community member

2 Reviews

Verified

Although I received my order later than the said time, you managed this process very constructively. Thank you. Maybe you can update your order delivery dates according to your stock status. With my best regards

Community member

3 Reviews

Verified

Delivered to the UK in double quick time (quicker then many UK suppliers) and dived my new fins at the weekend - thanks!

Community member

3 Reviews

Verified

Diveavenue sells the best products at competitive prices and with excellent customer support.

Community member

1 Reviews

Verified

Great web site - lot of choice - super fast shipping…

Community member

2 Reviews

Verified

First class service, super fast delivery from France to Hamilton Scotland in 3-4 days.

Community member

1 Reviews

Verified

Fast shipping. Good product. Excellent packaging that protected the equipment. However, a left blaind plug for the tank valve was missing from the equipment

Community member

1 Reviews

Verified

The item came as described and the international delivery was rapid.

Community member

2 Reviews

Verified

Tutto perfetto codice esatto. Consegna velocissima. Grazie

Community member

1 Reviews

Verified

Everything had been perfect: Order, payment, strong package and high speed delivery. I recommend Dive Avenue!

Community member

1 Reviews

Verified

Order process was fast and easy On time delivery with no issues

Community member

2 Reviews

Verified

Very good product. Delivery as per plan.

Community member

1 Reviews

Verified

Muy buena atención rapidez tanto en hacer el pedido como en mandarlo . Profesionalidad atendido por arnaud

Community member

1 Reviews

Verified

Fast delivery

Community member

1 Reviews

Verified

Η ενημέρωση και η άψογη συσκευασια

Community member

1 Reviews

Verified

Efficient !

Very efficiente service e follow-up - Thanks

Community member

2 Reviews

Verified

Great product Very fast shipping Very good packaging Thanks

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