diveavenue.com/en/- Logo - reviews

diveavenue.com/en/
Reviews:

51 reviews in the last 12 months132 total reviews  

4.88
Excellent

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Top positive review

Aug 12, 2023
 Verified review
I recently had the pleasure of shopping at this online scuba diving store, and I am absolutely thrilled with the experience. I am delighted to award them a well-deserved 5 stars for their excellence. First and foremost, their product selection is unparalleled. They offer a wide range of high-quality scuba diving gear, accessories, and apparel that caters to both beginners and seasoned divers. Whether you're looking for a new wetsuit, a reliable dive computer, or any other essential gear, you're sure to find it here. What truly sets this store apart is its commitment to customer service. The website is user-friendly, making it easy to navigate through their vast collection. Product descriptions are detailed and accurate, helping me make informed choices. During the checkout process, I encountered no issues. The payment system was secure, and I received an instant order confirmation with all the necessary details. Shipping was prompt, and my items arrived well-packaged and in pristine condition. Furthermore, their customer support team deserves special recognition. I had a question about one of the products I purchased, and their response was swift and helpful. It's evident that they prioritize their customers' needs and go above and beyond to ensure satisfaction. In conclusion, I can't recommend this online scuba diving store enough. With their exceptional product range, user-friendly website, commitment to education, and top-notch customer service, they have truly earned their 5-star rating.

Top negative review

Mar 27, 2024
 Verified review
You sent me 4 carabiners and I duly paid for 5 pieces.
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Reviews for diveavenue.com/en/

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JB
John B.
Prague
2 days ago
 Verified review

Excellent, Personal Service

Excellent, personal service. They will help you with advice to get you what you need, not what they want to sell you.
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Apr 3, 2024
 Verified review
Todo correcto, buena comunicación. Solución de incidencias muy buena.
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5 days ago
 Verified review
Absolutely positive
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8 days ago
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Apr 7, 2024
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Mar 27, 2024
 Verified review
You sent me 4 carabiners and I duly paid for 5 pieces.
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Answer by diveavenue.com/en/
Apr 1, 2024
Good afternoon M. Horvat. We had an exchange immediately by Email and we did recognized our mistake by sending 4 instead of 5. We immediately refund the missing one. We do not understand your evaluation with only one star for that, it is hardly evaluated. We are wishing you all the best dives. Best Regards, Diveavenue team
Jan 28, 2024
 Verified review
Great service, transparent communication, honest guys! Will come back!
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Feb 17, 2024
 Verified review
Quick and efficient.
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Feb 16, 2024
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Jan 30, 2024
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Jan 23, 2024
 Verified review

Good Customer Service

Ordered the wrong part and got it returned and refunded with no issues
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Jan 9, 2024
 Verified review
Good selection of products in stock and prices are reasonable
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Jan 17, 2024
 Verified review
Quick and efficient and easy to order
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Aug 12, 2023
 Verified review

An Outstanding Online Scuba Diving Store - 5 Stars Excellence!

I recently had the pleasure of shopping at this online scuba diving store, and I am absolutely thrilled with the experience. I am delighted to award them a well-deserved 5 stars for their excellence. First and foremost, their product selection is unparalleled. They offer a wide range of high-quality scuba diving gear, accessories, and apparel that caters to both beginners and seasoned divers. Whether you're looking for a new wetsuit, a reliable dive computer, or any other essential gear, you're sure to find it here. What truly sets this store apart is its commitment to customer service. The website is user-friendly, making it easy to navigate through their vast collection. Product descriptions are detailed and accurate, helping me make informed choices. During the checkout process, I encountered no issues. The payment system was secure, and I received an instant order confirmation with all the necessary details. Shipping was prompt, and my items arrived well-packaged and in pristine condition. Furthermore, their customer support team deserves special recognition. I had a question about one of the products I purchased, and their response was swift and helpful. It's evident that they prioritize their customers' needs and go above and beyond to ensure satisfaction. In conclusion, I can't recommend this online scuba diving store enough. With their exceptional product range, user-friendly website, commitment to education, and top-notch customer service, they have truly earned their 5-star rating.
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Nov 21, 2023
 Verified review

Good Service, worth considering in the USA for things you cannot get in the USA.

The customer service at this shop is very good, especially considering the time zone difference. Not only did they let me know what was going on with the order in a reasonable time frame, but they were also not afraid to give bad news when a supplier let them down. In addition, the shipping was very reasonable considering it was shipping from France to the USA. Everything arrived, exactly as I ordered it and with no damage.
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Aug 22, 2023
 Verified review

Excellent all round

Excellent availability of stock, pretty much to the exclusion of everywhere else including Europe, the UK, and the US. Service was very prompt and the information flow was timely and thorough. Goods arrived in perfect condition and on time.
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Sep 16, 2023
 Verified review
Es hat alles hervorragend funktioniert. Innerhalb von wenigen Tagen war meine Bestellung hier in Deutschland. Gerne wider. Klare Empfehlung für alle Nutzer. Lg Thorsten
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Jun 10, 2023
 Verified review

Excellent service

Easier to order. Realised I had ordered the G2 aluminium protector in the wrong colour. I emailed them and they sorted it out immediately. Will order from them again.
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May 5, 2023
 Verified review
The service is excellent, very fast order processing and response time. The The selection of the equipment range is extremely good, with great availability.
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Sep 30, 2023
 Verified review

The owner is great!

The owner was really helpful and was replying in a timely manner. I needed the stuff to be delivered within a week and he made it happen! ☺️
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