sportfits.euReviews:
228 reviews in the last 12 months634 total reviews
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Top positive review
Mar 5, 2024
Verified review
Order backpack off website and arrive in two days of postage such reliable service. Will be back for more outdoor gear in future.
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Top negative review
Dec 8, 2023
Verified review
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
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Reviews for sportfits.eu
Mar 19, 2024
Verified review
No returns possible- watch out! p
I ordered a coat from Switzerland, where it was deliveref to my home. I was not allowed to send it back (the same week), as they had in their systems that it had been delivered in Germany. A most expensive mistake for me- 345 euros for a coat in the wrong size!
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Answer by sportfits.eu
Mar 22, 2024
Hello and thank you for your review!
Returns from Switzerland are of course normally possible within 30 days of receiving the item.
You received a returns label from us on 20/03/2024 for the return from your address in Switzerland. We have gladly sent you this again by e-mail. You are welcome to use this and return the goods. Please note the instructions you received when you received the e-mail.
Best regards
Your SportFits-Team
Mar 7, 2024
Verified review
Jag har inte fått något paket.
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Answer by sportfits.eu
Mar 11, 2024
Hello and thank you for your review!
We dispatched your order within 24 hours and handed it over to DHL. According to the shipment tracking, the parcel was delivered to you one day after your review.
If this is not the case, please report this to our service staff at info@sportfits.de.
Best regards
Your SportFits-Team
Feb 28, 2024
Verified review
They will only check shipments after waiting for 9 working days.
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Answer by sportfits.eu
Mar 4, 2024
Hello, thank you for your review!
We're sorry that you haven't received your parcel yet. Unfortunately, DHL will only process enquiry requests after the parcel has not moved for 9 consecutive working days. Unfortunately, DHL will not respond to enquiries made before this. Please note that we have no influence on the internal processing procedures of our shipping service providers
Best regards
Your SportFits-Team
Feb 6, 2024
Verified review
Delivery
It's been 11 working days and my order is still in the process... I'm going skiing on Friday and I won't get 99% of the profit until then, which I should have already received. If I could, I would give 0 stars. I don't know who they are trying to trick by saying that from January 29 to February 12, my order should not have been sent. First and LAST order on this site.
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Jan 29, 2024
Verified review
Vera quick delivery 👍
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Feb 6, 2024
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top supplier!
Clear website - transparent communication - good tracking - fast delivery.
Happy customer!
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Jan 28, 2024
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Fast delivery, nice product, good price
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Jan 29, 2024
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excellent for quality and price
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Feb 22, 2024
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Quick service and easy refund
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Feb 9, 2024
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😁👍
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Feb 19, 2024
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Feb 2, 2024
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Jan 31, 2024
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Jan 29, 2024
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Jan 26, 2024
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Jan 26, 2024
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Feb 19, 2024
Verified review
Very very bad experience!
Very bad experience.
Placed an order with this "company" for the first time on Friday, February 2, 2024. Then ordered a bag from the North Face and paid immediately through Ideal. Subsequently received no order or payment confirmation.
I informed by e-mail on February 7 what the status of my order was. On February 12, I was told in response that additional information was needed to track my order. I did sent the requested information immediately. Including proof of debit from my bank payment.
Today I am told that - despite the additional information I did sent - my order and payment cannot be found. It is suggested that I could place the order again and pay again ....
I thank SPORTFITS for that. So that I limit the damage to the €122.80 I have paid already, without receiving the bag I ordered.
My advice: DO NOT ORDER HERE OR PAY AFTER (IF POSSIBLE)!!!!!!!!
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Answer by sportfits.eu
Feb 23, 2024
Hello and thank you for your review!
We have carried out a check with your data in our payment system.
Unfortunately, the payment seems to have failed during the order process. The payment was therefore never received by us. In this case, no order has been created for you due to the missing payment.
If the amount has already been debited from your account, our payment service provider will automatically reverse the amount within the next few days.
If you are still interested in the item, please simply order the item again via our website. After a successful order, you will of course immediately receive an order confirmation by e-mail.
Best regards
Your SportFits-Team
Feb 5, 2024
Verified review
I got the wrong backpack and haven't had a reply yet to my question about that, which I sent three days ago...
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Answer by sportfits.eu
Feb 9, 2024
Hello and thank you for your review!
We are sorry that you seem to have received the wrong item. Apparently there was an error in the product presentation on our website.
As we can see, your email was answered by one of our complaints team shortly after it arrived and you have already been offered a free return.
We apologise for the inconvenience.
Best regards
Your SportFits-Team
Jan 17, 2024
Verified review
Everything went perfectly!
Quick service, product in excellent state, shipping without delay,… Very positive experience!
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Jan 21, 2024
Verified review
Great deal,quick delivery to Czechia about 6 days....
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