I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for sportfits.eu
Filter
Rating
Sort by
Latest first
13 hours ago
Verified review
No nonsense clear communication. Easy from order to delivery.
Report review
6 days ago
Verified review
Report review
8 days ago
Verified review
parcel sent and delivered quickly. thanks!
Report review
9 days ago
Verified review
Report review
Apr 13, 2024
Verified review
Competitive prices and quick delivery
Report review
Apr 12, 2024
Verified review
Report review
Apr 9, 2024
Verified review
Satisfied customer
You have very good prices for my favorite brand Bergans.
Shipment to Poland might be cheaper;)
Report review
Apr 9, 2024
Verified review
Report review
Apr 4, 2024
Verified review
Haven’t received my order yet it takes longer than stated on the website was expecting 2 to 4 business days but still no order
Report review
Answer by sportfits.eu
Apr 12, 2024
Hello and thank you for your review!
We're sorry to hear that you received your order a little later than expected. According to the system, your order was dispatched the next working day after we received it. The slightly longer shipping time was due to the German public holidays over Easter.
According to the tracking system, you received your parcel one day after your review. We hope that you are satisfied with the product you purchased.
Best regards
Your SportFits-Team
Apr 3, 2024
Verified review
Scarpa Mojito Wrap Bio
Excelent pair of shoes, expensive but good quality and elegant. Fits very well.
SportFits sent them immediately but only bad things that DHL didn't send any message regarding tracking.
Report review
Apr 1, 2024
Verified review
Very good site - fast shipping - good communication
Report review
Mar 24, 2024
Verified review
Report review
Mar 24, 2024
Verified review
Report review
Mar 24, 2024
Verified review
Great prices, fast delivery all good...
Report review
Mar 24, 2024
Verified review
Report review
Mar 21, 2024
Verified review
Colour wrong & packaging sub standard
All was good fast delivery, good website, efficient. However the item I was buying looked white or off white in the photos they used, and when it arrived it was a deep grey colour. Also the package had nearly fallen apart by time it reached me here. By some luck the item wasn't damaged so I was able to return it. However I had to re-package it into the same bad box it arrived in so that was a pain.
Report review
Answer by sportfits.eu
Mar 22, 2024
Hello and thank you for your review!
We're sorry that you didn't receive the item you ordered. The picture on our website was sent to us directly by the manufacturer and shows the helmet in a grey shade. We understand that depending on how you look at it, this can also be seen as white. Please always refer to the colour information (in this case "cloudgrey").
The packaging also came directly from the manufacturer. Our items are of course checked and quality controlled from time to time, but due to the large number of items we process, we are unfortunately unable to check every single item.
Once we have received and processed your return, you will receive a confirmation email and your refund will be issued shortly afterwards.
Best regards
Your SportFits-Team
Mar 19, 2024
Verified review
No returns possible- watch out! p
I ordered a coat from Switzerland, where it was deliveref to my home. I was not allowed to send it back (the same week), as they had in their systems that it had been delivered in Germany. A most expensive mistake for me- 345 euros for a coat in the wrong size!
Report review
Answer by sportfits.eu
Mar 22, 2024
Hello and thank you for your review!
Returns from Switzerland are of course normally possible within 30 days of receiving the item.
You received a returns label from us on 20/03/2024 for the return from your address in Switzerland. We have gladly sent you this again by e-mail. You are welcome to use this and return the goods. Please note the instructions you received when you received the e-mail.
Best regards
Your SportFits-Team
Mar 12, 2024
Verified review
Report review
Mar 11, 2024
Verified review
Jacket ski woman
I am fully satisfied with my purchase. Excellent site. Excellent and fast shipping. Recommended
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.