I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
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Reviews for sportfits.eu
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Jul 19, 2023
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Quick delivery and easy to order at a good price
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Jul 18, 2023
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Quick delivery
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Jul 15, 2023
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Jul 13, 2023
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Jul 12, 2023
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Jul 12, 2023
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Answer the phone! I have been waiting for more than 1,5 hours for someone to pick up the phone.
I have not received any information of the delivery which was promised in 4-6 working days.
I am starting to think this whole "company" is a scam.
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Answer by sportfits.eu
Jul 19, 2023
Hello and thank you for your review!
We are sorry that you seem to have had problems contacting us. Our telephone hours are Mon - Fri between 09:00 - 12:00 and 13:00 - 16:00. Please note that there may be slightly longer waiting times at rush hour. Alternatively we can be reached by email around the clock at info@sportfits.eu.
Please note that our e-mails are processed chronologically according to the time of receipt and you will receive a reply from us within the specified response time.
As we can see, your email was answered by us on the same day and your concern could be solved.
Kind regards
Your SportFits Team
Jul 12, 2023
Verified review
Se pago una consegna 9,5€ mi aspetto un servizio eccellente, la consegna doveva arrivare il 7 luglio, ma è arrivata il 10 luglio. Non è colpa vostra, capisco, comunque non comprerò più da voi, la vendita finisce quando il cliente ha nelle sue mani il prodotto, non quando paga.
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Answer by sportfits.eu
Jul 19, 2023
Hello and thank you for your review!
Your package was shipped within 24 hours of your order. Unfortunately, there seems to have been a slight delay in the shipping process.
We therefore ask you to note that the review should actually refer to the shipping company.
Kind regards
Your SportFits Team
Jul 11, 2023
Verified review
Very fast , very solid. Good shop. Thank you.
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Jul 10, 2023
Verified review
Good service!
Item arrived as described . Shipping to Ireland took about a week .Very happy with the experience !
Quick delivery, everything according to specification.
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Jul 3, 2023
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Grayl ultrapress, drab olive
Right product, good price...even better delivery...I'm happy!
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Jul 3, 2023
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Jul 2, 2023
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Jul 2, 2023
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Fast service!
I was surprised m goods came so soon.
One point for approval, the app and mail told us it was delivered to NL via PostNL
But surprise, it came by DHL.....
So no track and trace. We were lucky to be at home..
So that's the only criticism.
But I would and did order again here!!
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