sportfits.euReviews:
224 reviews in the last 12 months637 total reviews
Good
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Top positive review
Mar 5, 2024
Verified review
Order backpack off website and arrive in two days of postage such reliable service. Will be back for more outdoor gear in future.
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Top negative review
Dec 8, 2023
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I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
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Reviews for sportfits.eu
Jan 26, 2024
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Jan 24, 2024
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Jan 24, 2024
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Fast
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Jan 24, 2024
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Jan 24, 2024
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In Sportfits I could find the parka I was looking for at the best price on line anda received the order in a very short term.
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JV
Johan V.
NIJVERDAL
Jan 23, 2024
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Good and quick delivery of goods. Communication was clear.
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Jan 21, 2024
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Great deal,quick delivery to Czechia about 6 days....
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Jan 20, 2024
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Jan 19, 2024
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Ordered shoes for men which turned to be for women
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Answer by sportfits.eu
Jan 25, 2024
Hello and thank you for your review!
According to the order history, the shoe you ordered is a women's shoe. It can also be found in the women's shoe category in our shop. We will be happy to take your feedback as an opportunity to think about making this clearer and more comprehensible in future.
Best regards
Your SportFits-Team
Jan 19, 2024
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Jan 18, 2024
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I haven't my order yet.
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Answer by sportfits.eu
Jan 19, 2024
Hello and thank you for your review!
Your order was dispatched within 24 hours of receipt. You have also received a dispatch confirmation with shipment tracking by email.
According to this tracking, the parcel has reached you today and has been delivered to you.
We hope you are happy with the product you have purchased.
Best regards
Your SportFits-Team
Jan 17, 2024
Verified review
no info about the order for more than 2 weeks, no answer to emails, impossible to talk by phone
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Answer by sportfits.eu
Jan 19, 2024
Hello and thank you for a review!
We are sorry that you are unhappy with our customer service. Unfortunately, there were slight delays in our service channels.
As we can see, your order was dispatched and handed over to DHL on 04.01.24, 14 hours after we received your order. You were also informed of this the day before yesterday during the telephone conversation with one of our service employees.
We hope your parcel reaches you soon and that you are satisfied with the item you have purchased.
Best regards
Your SportFits-Team
Jan 17, 2024
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Everything went perfectly!
Quick service, product in excellent state, shipping without delay,… Very positive experience!
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Jan 16, 2024
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easy and economic
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Jan 15, 2024
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easy ordering and follow up
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Jan 14, 2024
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Serious people
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Jan 12, 2024
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Bon rapport prix/qualité, livraison rapide.
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Jan 12, 2024
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22/12
I placed an order on 22/12. Received a track-and-trace on 29/12. Still no updates in DHL tracking two weeks later. Decided to contact support, but also no response. I believe this webshop is good, but the updates regarding the delivery are lacking. I will adjust my review once I receive the order.
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Answer by sportfits.eu
Jan 19, 2024
Thank you for a review!
We are sorry that you have not received your order. Your parcel was actually handed over by us to DHL, but we have not received any feedback regarding a tracking number or similar. For this reason, we have already initiated a refund of the purchase price and have already sent it back to you using the same payment method that was used in the order.
Best regards
Your SportFits-Team
Jan 10, 2024
Verified review
Very good price and fast delivery.
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