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CarParts-Expert - ENReviews

: 434Excellent

4.64

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certified since: May 2, 2019
updated on: Sep 23, 2023
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
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certified since: May 2, 2019
updated on: Sep 23, 2023
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CarParts-Expert - EN

97 verified reviews in the last 12 months

434 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jan 18, 2023
 Verified review
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.

Top negative review

Nov 20, 2022
 Verified review
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.

Reviews for CarParts-Expert - EN

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10 days ago
 Verified review
High quality product and it looks good on my Ioniq6. Shiping to Canada from Netherlands was absolutely perfect and I recommand this seller.
12 days ago
 Verified review
Martine was so professional. I ordered the wrong part and she helped me cancel the shipment in time
7 days ago
 Verified review

Defender 110 sun shades

Great quality and fit, very easy and quick to instal.
Answer by CarParts-Expert - EN
4 days ago
Five stars, thank you so much ! We are happy to know you are happy with your purchase ! Team CarParts-Expert
Sep 4, 2023
 Verified review
Sep 2, 2023
 Verified review
CL
Chris L.
Cambridge
Aug 29, 2023
 Verified review
Aug 14, 2023
 Verified review
Customer care was very quick answering every question I had and shipping had no issues and acceptably quick. Thank you for everything.
Aug 7, 2023
 Verified review
Parts as described, very good communication and despatched within the stated time frame. So overall would definitely recommend.
Aug 21, 2023
 Verified review
My point of view is that everything worked as expected. Delivery time, information flow, right parts, etc. Thanks.
Answer by CarParts-Expert - EN
Aug 25, 2023
Thank you so much. Great to hear
Aug 1, 2023
 Verified review

parts for ssangyong

the product and service was excellent
Aug 17, 2023
 Verified review
Very good and quick seller
Aug 5, 2023
 Verified review
Answer by CarParts-Expert - EN
Aug 9, 2023
Dear Peter, Thanks for the positive rating. Enjoy your order. CarParts-Expert
Aug 14, 2023
 Verified review
Order from CarParts or refund not received. CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
Answer by CarParts-Expert - EN
Aug 25, 2023
thank you for your review. We are sorry the parcel got lost in the shipping process. We refunded you on your request
Jul 6, 2023
 Verified review
Could not get the item in the UK. Delivery very quick and regular updates. Good quality item well packed. Would happily use again.
Answer by CarParts-Expert - EN
Jul 19, 2023
Dear Michael, Thank you for your positive response. We hope you enjoy your order. CarParts-Expert
Jun 25, 2023
 Verified review
perfect packaging, product corresponds to the description, high quality
Jun 29, 2023
 Verified review

Good shop ! 😉

Fast delivery and good quality of the ordered products. Thank you 😊
Answer by CarParts-Expert - EN
Jun 30, 2023
Thank you so much!!
Jul 15, 2023
 Verified review
Excellent quality and fit, quick delivery and great price.
Answer by CarParts-Expert - EN
Jul 19, 2023
Dear Terence, Thank you for your positive response. We hope you enjoy your order. CarParts-Expert
Jul 21, 2023
 Verified review

Car Shades BMW E60

Fast delivery and exactly the product I asked. Thanks.
Jul 13, 2023
 Verified review

All perfect 😀...received what I wanted…

All perfect 😀...received what I wanted quickly 😄
Answer by CarParts-Expert - EN
Jul 19, 2023
Dear Justin, Thank you for your positive response. We hope you enjoy your order. CarParts-Expert
Jul 23, 2023
 Verified review
Very fast shipping to Poland.
Answer by CarParts-Expert - EN
Jul 28, 2023
Dear Tomasz, Good to hear that you are satisfied. I hope you enjoy your order. CarParts-Expert