TrustmarkValid
TrustmarkValid
certified since: May 2, 2019
updated on: Nov 29, 2022
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for CarParts-Expert - EN
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Feb 18, 2022
The response time, information supplied and feedback was outstanding.
The only area where there could be some improvement would be the tracking, once the parcel is in the destination country.
I am still waiting on the package, am told I should receive it before 25th Feb.
At this stage I cannot comment on the quality of the goods.
Will definitely use you again in the future.
Read more
Report review
Show all positive reviews
the most relevant critical review
9 days ago
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
Read more
Report review
Show all critical reviews
Reviews for CarParts-Expert - EN
Verified review
Excellent communication about processing of order. Arrived promptly and as expected.
Report review
Answer by CarParts-Expert - EN
23 hours ago
Hello,
Thank you for your nice review,
Glad you are so satisfied, that's what we do it for.
We wish you and your dog a lot of fun with your order
Best regards,
Carparts-Expert Team
Verified review
9 days ago
Precies wat ik zocht. Prachtig (honden)rek en makkelijk in elkaar te zetten.
Report review
Verified review
5 days ago
good looking, fits perfectly, good job quality
Report review
Answer by CarParts-Expert - EN
5 days ago
Good morning,
Thank you for your order and review.
It's great to read that you are so satisfied, and we hope that your order will protect your car well.
Kind regards
CarParts Expert team
Verified review
9 days ago
Report review
Verified review
9 days ago
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
Report review
Answer by CarParts-Expert - EN
7 days ago
Hello,
Thank you for your review
We have put the question to the manufacturer and they have indicated that it is debatable whether it would fit yes or no, we also shared this email with you at the time. You ordered it anyway, after that we looked together for a solution, but unfortunately we were unable to find it.
Best regards,
Carparts-Expert Team
Verified review
Oct 21, 2022
Everything as described.
Report review
Verified review
Oct 21, 2022
Perfecte pasmaat van goede kwaliteit.
Report review
Verified review
Oct 23, 2022
Report review
Verified review
Oct 16, 2022
Report review
Verified review
Oct 14, 2022
top
Report review
Verified review
Oct 17, 2022
Report review
Verified review
Oct 16, 2022
Report review
Verified review
Oct 10, 2022
Report review
Verified review
Oct 5, 2022
Report review
Verified review
Sep 29, 2022
The packaging was so flimsy that the item arrived bent at the middle, forming a crease. The packaging was damaged, so I cannot send the item back for replacement or refund. The item is unusable. Packaging needs to be much sturdier to survive an international delivery, customs inspection, etc.
Report review
Answer by CarParts-Expert - EN
Sep 30, 2022
Good day,
Thank you for your review.
We are sorry to hear that the product arrived damaged.
We will contact you directly by email.
Best regards.
Carparts team
Verified review
Sep 13, 2022
Really helpful sorting out the delivery of the items.
Report review
Verified review
Sep 22, 2022
Good quility product easy to install and look nice
Report review
Verified review
Sep 17, 2022
Report review
Verified review
Sep 10, 2022
Report review
Verified review
Aug 9, 2022
Las maletas se ajustan bien, la calidad pasable, la experiencia final regular, a pesar de pagar IVA y unos gastos de envío altos, al llegar me lo retuvieron. En la aduana y me cobraron £80’79
Report review