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Review summary
Many customers praise the fast shipping, highlighting the speed of delivery. Product quality receives frequent compliments, with most reviewers satisfied with the durability, fit, and overall quality of the items. Customer service is often described as helpful and professional. Shoppers appreciate the clear order status updates, the easy-to-use website, and the straightforward installation process. Packaging is generally well-received, with many customers noting that items arrive securely packed. Most customers are also satisfied with the fit and compatibility of the products with their vehicles. Some customers, however, express dissatisfaction with shipping delays. A few reviewers report negative experiences with customer service, particularly regarding communication or support. Communication regarding order status and shipping can be inconsistent, with some customers frustrated by poor or changing information. While installation is often easy, a few customers mention unclear instructions. There are occasional issues with incorrect or incomplete parts, as well as instances of damaged or incomplete shipments.
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How Trusted Shops prevents fake reviewsReviewsCarParts-Expert - EN
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Verified
Bought item not available in the US - smooth transaction.
I’m from the US and found a security screen at CPE’s website that is not available in the states. While they don’t ship to the US, I was able to use a shipping forwarder, and received the item quickly and in perfect condition. Nice addition to my Ford Transit Connect work van, should protect the back window from accidental breakage and discourage theft.
Reply from CarParts-Expert - EN
Thank you so much for your positive review and the photos! We are thrilled to hear that our safety screen made its way all the way from the Netherlands to your Ford Transit Connect in the US. It looks fantastic on your vehicle! Wishing you lots of enjoyment and safe travels!
Verified
Communication, usefel advices, quick respond on questions, satisfaction with delivered goods. The only thing i didn’t like was, that nobody from Dpd called when goods were delivered and left goods outside the house, what is not the problem (as this is agreed also with other delivery provider if we are not at home), but goods were under roof completely and good it was not raining.
Reply from CarParts-Expert - EN
Vielen Dank für das tolle Lob zu unserem Service! Dass es mit DPD und der Lieferung nicht optimal lief, tut uns leid – wir behalten das im Blick und geben es als Feedback weiter. Zum Glück ist alles trocken geblieben! Schön, dass du ansonsten so zufrieden bist. Danke dir!
Verified
Am extremely happy with the speed of the transaction - i.e. how quickly I received my order. I'm also extremely happy with how perfect the shades fit and how easy they were to install.
CarParts are highly recommended by this car owner!
Reply from CarParts-Expert - EN
Great to read! Thank you so much for this super enthusiastic review and the cool photos! It really makes us at CarParts happy. Glad to hear that the delivery was so fast and that the sunshades fit like a glove. Enjoy them and see you next time!
Verified
Great product and fit for my WV Fox
The product fits great on my VW Fox, and in the future i will 99% buy other products for other cars in the future that I will own. The image doesnt do it justice (because it looks bent) but it will be better when the warmer moths come so. And I recommended the site to my friends and they too found great acecories for their cars. Tbh I wish mine had more options but let's be honest it is a Fox so yeah. But for other cars I am 99% sure you guys will find what suits you best and will have a ton of other options for other things to you never expected from this site. And the best of all it is a perfect fit so. 10 out of 10
Reply from CarParts-Expert - EN
That is so nice of you to say. We value your review greatly. It is great that you have also recommended us to your friends and acquaintances. That is the best advertising. We hope to see you again in our webshop.
Verified
Helpful and efficient staff
Held item for me until I was able to collect it in person.Receptionist was very helpful and efficient on arrival. Part well packaged for transport home.
Reply from CarParts-Expert - EN
Thanks for the great review! We're happy we could help you quickly and that the part was packed safely. See you next time!
Verified
Decent quality, Slight misfit
Easy ordering process, delivery was on time. Material is good quality. Measurements didn't quite fit, a bit too long (i5 Touring boot liner)
Reply from CarParts-Expert - EN
Thank you for your review. We are glad to hear that you are satisfied. If you would like us to check the fit, you can always upload a photo via our website stating your order number.
Verified
Molto veloci da montare, coprono molto bene il sole ed il calore percepito direttamente è molto inferiore rispetto alle soluzioni universali che coprono solo una parte del vetro
Consigliato!
Verified
Vesel sem, da sem pridobil pozitivno izkušnjo z nabavo dela preko vaše internetne ponudbe, do katere se prišel čisto naključno
Reply from CarParts-Expert - EN
Boljšega začetka delovnega dne si ne bi mogli želeti. Hvala za vaše prijazne besede! Upamo, da boste v svojem nakupu nadvse uživali!
Verified
Everything went smoothly, according to my expectations. I will order again from here.
Reply from CarParts-Expert - EN
Thank you so much for your wonderful feedback! We are thrilled to hear everything went smoothly and according to your expectations. We look forward to serving you again soon!
Verified
Gute Ware, netter Kontakt. Schnelle Lieferung.
Reply from CarParts-Expert - EN
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die Ware gefällt und alles reibungslos verlaufen ist. Bis zum nächsten Mal!
Verified
Tende parasole
Professionalità, velocità nella spedizione.
Reply from CarParts-Expert - EN
Grazie mille per la sua splendida recensione! Siamo felici di sapere che ha apprezzato la nostra professionalità e la velocità di spedizione. Speriamo di rivederla presto!
Verified
Fast delivery, item was good quality.
Reply from CarParts-Expert - EN
Thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with the fast delivery and the quality of the item. We hope you enjoy it!
Verified
Alles super
Verified
excellent product. Clear communication. Delivery on time. Well priced.
Reply from CarParts-Expert - EN
Great to read! Super thanks for this enthusiastic review. We are very happy that everything went so well and wish you a lot of fun with your purchase!
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Perfect fit. Easy to apply.
Time from order to delivery too long.
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Good service nad products; I am happy to recommend.
They kept me informed about the progress of shipping. Items were of good quality, I will keep them on the list of reliable stores. :-)
Reply from CarParts-Expert - EN
Thank you so much for this wonderful review! We are thrilled to hear that you are happy with our updates and the quality of the items. It is an honor to be on your list of reliable stores! Hope to see you again soon!