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updated on: Mar 28, 2023
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Reviews for CarParts-Expert - EN
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
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the most relevant critical review
Nov 20, 2022
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
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Reviews for CarParts-Expert - EN
Verified review
Mar 13, 2023
Bags arrived in a couple of days to Lithuania (EU). Good quality bags, but a bit heavy(ish) could be lighter. Fits well in the trunk of 124 spider, and leaves some space around.
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Answer by CarParts-Expert - EN
Mar 13, 2023
Thank you for your review. We hope the bags are to your satisfaction. We wish you a lot of driving fun with it.
Verified review
Mar 7, 2023
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Verified review
Mar 5, 2023
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Verified review
9 days ago
I'm still waiting for my goods to arrive, expected 6-10 days ago.
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Answer by CarParts-Expert - EN
8 days ago
Thank you for your review. Your order passed the border at the 10th of March. Unfortunately we never know long it will take to arrive in Australia and will pass customs. We will send you a link wehre you can track it when it passes the border.
Verified review
Mar 12, 2023
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Answer by CarParts-Expert - EN
Mar 13, 2023
Thank you for your review. We are sorry that you are not satisfied. Please write us an email and we will try to help you as good as we can.
Verified review
Feb 19, 2023
Exclusive range of custom auto products, easy identification & purchase, followed by efficient international shipping.
Potential product damage of fragile items should be considered along with packaging alternatives.
Fortunately I was able to carefully bend aluminium pressing back to acceptable profile.
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Answer by CarParts-Expert - EN
Feb 21, 2023
Good afternoon,
Thank you for your review.
We will certainly do something with your information. From now on we will use sturdy cardboard corner slats so that the packages can no longer bend so easily during transport.
Best regards,
Carparts-Expert.com
Verified review
Jan 27, 2023
Good quick customer service and rapid response when I incorrectly ordered too.
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Answer by CarParts-Expert - EN
Jan 27, 2023
Good afternoon,
Thank you for your review, good to hear that you are so satisfied with the service. If you have any further questions, we are always at your disposal.
Best regards,
CarParts-Expert.com
Verified review
Feb 19, 2023
Very fast delivery. Devices as described. I recommend.
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Verified review
Jan 26, 2023
Seems to be a good product. Good service
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Answer by CarParts-Expert - EN
Jan 27, 2023
Good morning,
Thank you for your review.
We hope that the product will protect your rear bumper well and wish you many more safe miles.
Best regards,
CarParts-Expert.com
Verified review
Feb 19, 2023
Quickly delivered, good quality.
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Verified review
Jan 31, 2023
Product delivered as described
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Answer by CarParts-Expert - EN
Jan 31, 2023
Hello
Thank you for your review.
We hope that the products you ordered will keep your trunk and rear bumper clean and scratch-free
Best regards,
CarParts-Expert.com
Verified review
Feb 20, 2023
speed in delivery
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Verified review
Feb 21, 2023
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Verified review
Feb 13, 2023
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Verified review
Feb 9, 2023
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Verified review
Feb 6, 2023
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Verified review
Feb 5, 2023
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Verified review
Jan 29, 2023
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Verified review
Jan 18, 2023
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
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Answer by CarParts-Expert - EN
Jan 19, 2023
Good morning,
Thank you for your review.
Unfortunately, we were only able to provide you with the information we received from the manufacturer. We will certainly make a comment to them for a point of improvement.
Fortunately, the product is completely to your liking.
best regards,
CarParts-Expert.com
Verified review
Jan 13, 2023
How you handle my RMA/wrong delivery
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Answer by CarParts-Expert - EN
Jan 16, 2023
Good morning,
Thank you for your review. If we make a mistake, we are happy to correct it for you quickly and properly.
best regards
CarParts-expert.com