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Review summary
Many customers praise the fast shipping, highlighting the speed of delivery. Product quality receives frequent compliments, with most reviewers satisfied with the durability, fit, and overall quality of the items. Customer service is often described as helpful and professional. Shoppers appreciate the clear order status updates, the easy-to-use website, and the straightforward installation process. Packaging is generally well-received, with many customers noting that items arrive securely packed. Most customers are also satisfied with the fit and compatibility of the products with their vehicles.
Some customers, however, express dissatisfaction with shipping delays. A few reviewers report negative experiences with customer service, particularly regarding communication or support. Communication regarding order status and shipping can be inconsistent, with some customers frustrated by poor or changing information. While installation is often easy, a few customers mention unclear instructions. There are occasional issues with incorrect or incomplete parts, as well as instances of damaged or incomplete shipments.
This text was automatically created by an AI system from user reviews.
Nice easy to use webshop, clear product information and delivery models + naturally delivery as promised.
Reply from CarParts-Expert - EN
Thank you for the positive review! Great to hear that everything went according to wish and that you like the product. That is what we do it for!
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Zelo odzivni, korektni in ogovorni. Priporocam.
Reply from CarParts-Expert - EN
Najlepša hvala za čudovito oceno in priporočilo! Zelo nas veseli, da ste bili zadovoljni z našo odzivnostjo in storitvijo!
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Fast delivery, looks like original! Nice quality Rati armrest
Reply from CarParts-Expert - EN
Thank you for the great feedback! We are thrilled to hear that you are happy with the quality and the fast delivery of your armrest. Enjoy the comfort on your next drive!
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very professional, high quality products and service, will bye again from you :)
Reply from CarParts-Expert - EN
Wow, thank you for the wonderful rating! We are glad that you are satisfied with both the product and our service. If you ever have any questions in the future, please feel free to reach out to our customer service anytime.
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Horrible service , and duplicate parts from China and sold as original German parts. STAY AWAY!!
Reply from CarParts-Expert - EN
We are sorry to read about your frustration, but we want to address your claim regarding the product's origin. All our front spoilers are authentic European-made products, and we strictly stand by their quality. They are certainly not imported duplicate parts from China.
Customer satisfaction is extremely important to us. Please contact our customer service so we can discuss your order and find a suitable solution together.
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