Good

620 total reviews
81 reviews in the last 12 months

80 %

7 %

2 %

1 %

9 %

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Review summary

Many customers appreciate the fast delivery, the high quality and perfect fit of the products, and the helpful, communicative, and professional customer service. The easy-to-use website and straightforward installation of products are also commonly praised. Most reviewers mention that communication about orders and shipping is clear and helpful. Some customers have experienced delivery delays and express frustration with expensive shipping costs. A few reviewers note that customer service can lack updates or provide poor support at times, and some desire more consistent communication about orders and shipping.

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ReviewsCarParts-Expert - EN

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Migliorare comunicazioni su tempistiche di consegna, senza indicare all'inizio una data, poi continuarla a cambiarla

Reply from CarParts-Expert - EN

Thank you very much for your review. We are sorry that the communication regarding the delivery time did not go smoothly. We will immediately take your feedback on board to improve our systems and updates regarding delivery times. Our apologies for the inconvenience.

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Very good service

Very helpful on the phone and the tailgate guard for our Mazda CX-80 was just what we needed

Reply from CarParts-Expert - EN

Thank you for your review. We are happy to hear that we could help you.

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1 Reviews

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It's been one month and they still haven't sent my order. Three days ago I inquired about the delivery and I was told that the delivery is being prepared and that I would be informed about it shorthly. No updates yet. I'll update this when/if things ever clear up.

Reply from CarParts-Expert - EN

Thank you for your feedback. We sincerely apologize that your order has been delayed for a month and that you did not receive your update on time. We have just sent your tracking number to your email so you can follow the shipment directly. If you have any further questions, please feel free to reach out to our customer service!

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4 Reviews

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One part was damaged. They exchanged directly.

Reply from CarParts-Expert - EN

Thank you for your feedback! We’re sorry to hear that a part arrived damaged, but we’re glad our team could resolve it quickly for you. We hope you enjoy the product!

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2 Reviews

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Amazing product and good business opportunity. Thanks.

Reply from CarParts-Expert - EN

Thank you for your review. This is greatly appreciated.

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