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CarParts-Expert - EN
Reviews:

92 reviews in the last 12 months446 total reviews  

4.72
Excellent

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Top positive review

Jan 18, 2023
 Verified review
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.

Top negative review

Aug 14, 2023
 Verified review
Order from CarParts or refund not received. CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
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Reviews for CarParts-Expert - EN

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Aug 14, 2023
 Verified review
Order from CarParts or refund not received. CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
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Answer by CarParts-Expert - EN
Aug 25, 2023
thank you for your review. We are sorry the parcel got lost in the shipping process. We refunded you on your request
Jun 2, 2023
 Verified review
I got wrong part. In the photo was same bumper, like my car, but in real life I got it for other model.
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Answer by CarParts-Expert - EN
Jun 8, 2023
We are sorry the product does not fit. We have emailed you because you have not contacted us about this matter. We will do our utmost best to help you.
Mar 20, 2023
 Verified review
I'm still waiting for my goods to arrive, expected 6-10 days ago.
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Answer by CarParts-Expert - EN
Mar 20, 2023
Thank you for your review. Your order passed the border at the 10th of March. Unfortunately we never know long it will take to arrive in Australia and will pass customs. We will send you a link wehre you can track it when it passes the border.
Mar 12, 2023
 Verified review
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Answer by CarParts-Expert - EN
Mar 13, 2023
Thank you for your review. We are sorry that you are not satisfied. Please write us an email and we will try to help you as good as we can.
Dec 15, 2022
 Verified review
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Answer by CarParts-Expert - EN
Dec 15, 2022
Good morning, Can you perhaps also indicate why you have given us a bad review, then we may be able to make an improvement or contact you to see if we can do something for you. info@carparts-expert.com Best regards, CarParts-Expert team.