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CarParts-Expert - EN
Reviews:

63 reviews in the last 12 months472 total reviews  

4.83
Excellent

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Most relevant positive review

Jun 22, 2023
 Verified review
Good buyer's experience despite very bad luck! First there was a mishap on my side as I ordered the wrong part due to being a bit too rushed in checking the exact model but they allowed for return by just deducting the back delivery cost. Later a mishandling by the delivery service (not Carparts' fault) caused the part to be damaged, but the seller delivered another one with sturdier packaging to make sure that rough handling wouldn't affect it. Apart from that the products I ordered were fitting well and the quality/price ratio was quite adequate. I would use their services again :)

Most relevant negative review

Aug 14, 2023
 Verified review
Order from CarParts or refund not received. CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
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Reviews for CarParts-Expert - EN

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lisboa
Jun 7, 2024
 Verified review
produto conforme o descrito
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Answer by CarParts-Expert - EN
12 days ago
Thank you for your review. Nice to hear that you are satisfied.
May 27, 2024
 Verified review
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May 20, 2024
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Jan 13, 2024
 Verified review

Easy ordering and delivery time good for an odd shaped item

Easy ordering, delivery was made within expecations (Europe to NZ is never fast - just over 3 weeks in the end I think). Being an odd shaped item (really long and skinny car door protectors) I was really glad it arrived without too much damage. Even though the outside of the box had been damaged on the corners, inside the box all was well.
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Answer by CarParts-Expert - EN
Jan 15, 2024
thank you for your review. Glad to hear it came in good shape. Always a bit tricky overseas.
Oct 10, 2023
 Verified review
Easy ordering system. Delivery took to long
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Aug 14, 2023
 Verified review
Order from CarParts or refund not received. CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
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Answer by CarParts-Expert - EN
Aug 25, 2023
thank you for your review. We are sorry the parcel got lost in the shipping process. We refunded you on your request
Jun 23, 2023
 Verified review
Price high but product and packing looks good
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Jun 23, 2023
 Verified review
Delivery was quite fast. It came direct to the door and the day it was promised to come. The qualit of the part was good.
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