CarParts-Expert - EN- Logo - reviews

CarParts-Expert - ENReviews

: 372Good

4.48

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: May 2, 2019
updated on: Feb 1, 2023
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 2, 2019
updated on: Feb 1, 2023
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CarParts-Expert - EN

103 verified reviews in the last 12 months

372 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 18, 2023
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
Report review

Show all positive reviews

the most relevant critical review


Nov 20, 2022
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
Report review

Show all critical reviews

Reviews for CarParts-Expert - EN

Filter 
Sort by Latest first 
(82)
(9)
 Verified review
20 hours ago
Product delivered as described
Report review
Answer by CarParts-Expert - EN
16 hours ago
Hello Thank you for your review. We hope that the products you ordered will keep your trunk and rear bumper clean and scratch-free Best regards, CarParts-Expert.com
 Verified review
3 days ago
Report review
 Verified review
5 days ago
Good quick customer service and rapid response when I incorrectly ordered too.
Report review
Answer by CarParts-Expert - EN
5 days ago
Good afternoon, Thank you for your review, good to hear that you are so satisfied with the service. If you have any further questions, we are always at your disposal. Best regards, CarParts-Expert.com
 Verified review
6 days ago
Seems to be a good product. Good service
Report review
Answer by CarParts-Expert - EN
5 days ago
Good morning, Thank you for your review. We hope that the product will protect your rear bumper well and wish you many more safe miles. Best regards, CarParts-Expert.com
 Verified review
12 days ago
Report review
 Verified review
Jan 18, 2023
Report review
 Verified review
Jan 16, 2023
Professionalism
Report review
 Verified review
Jan 13, 2023
How you handle my RMA/wrong delivery
Report review
Answer by CarParts-Expert - EN
Jan 16, 2023
Good morning, Thank you for your review. If we make a mistake, we are happy to correct it for you quickly and properly. best regards CarParts-expert.com
 Verified review
Jan 13, 2023
Report review
 Verified review
Dec 26, 2022
Report review
 Verified review
Dec 22, 2022
Delivery was swift and the part was of great quality
Report review
Answer by CarParts-Expert - EN
Dec 22, 2022
Good afternooon, thank you for your review. Good to hear that the delivery was fast and that you are satisfied with the product you ordered. We wish you a happy christmas. Best regards CarParts Expert
 Verified review
Dec 17, 2022
Report review
 Verified review
Dec 15, 2022
Report review
Answer by CarParts-Expert - EN
Dec 15, 2022
Good morning, Can you perhaps also indicate why you have given us a bad review, then we may be able to make an improvement or contact you to see if we can do something for you. info@carparts-expert.com Best regards, CarParts-Expert team.
 Verified review
Dec 7, 2022
Dog guard ordered for smart for two for import to uk. Posted and delivered quickly. Import tax and charges paid before delivery this end as expected. UK buyers beware of this as it is expensive but this is not in Carparts control and is GOV Tax.
Report review
Answer by CarParts-Expert - EN
Dec 7, 2022
Good morning, Thank you for your review. It is great to read that you are satisfied with the product and the delivery. It is also good of you to mention that import duties will have to be paid after Brexit, unfortunately we cannot change this. Kind regards, CarParts-Expert.com
 Verified review
Dec 3, 2022
One stop shop
Report review
 Verified review
Dec 2, 2022
Report review
 Verified review
Nov 27, 2022
 
Excellent communication about processing of order. Arrived promptly and as expected.
Report review
Answer by CarParts-Expert - EN
Nov 28, 2022
Hello, Thank you for your nice review, Glad you are so satisfied, that's what we do it for. We wish you and your dog a lot of fun with your order Best regards, Carparts-Expert Team
 Verified review
Nov 25, 2022
good looking, fits perfectly, good job quality
Report review
Answer by CarParts-Expert - EN
Nov 25, 2022
Good morning, Thank you for your order and review. It's great to read that you are so satisfied, and we hope that your order will protect your car well. Kind regards CarParts Expert team
 Verified review
Nov 21, 2022
Precies wat ik zocht. Prachtig (honden)rek en makkelijk in elkaar te zetten.
Report review
 Verified review
Nov 20, 2022
Report review