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Reviews for Car Parts Expert - carparts-expert.com/en
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the most relevant positive review
4 months ago
Bags look really good and seem sturdy.
Car Parts shipped the bags quite fast although the portuguese affiliate shipping company failed to keep the deadline - which unfortunately is quite common for them.
Other than those extra 4 days for the delivery (again, not an issue with CarPartsExpert), everything went great and I'd recommend considering CPE for customized car bags.
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the most relevant critical review
14 days ago
BEWARE IF ORDERING FROM THE UK, Spent £160 on items and got an invoice from Parcel Force for £46 extra for custom charges before they would deliver. I buy many items from overseas sellers, I have never had a customs charge on items from other sellers. Clearly Carparts Expert are using below standard delivery methods which are cheap, but don't include customs. Slow despatch also. I ordered some other products from a seller based in China, same value and they were FED-EX, Car Parts items took twice as long to come from the Netherlands. Car Parts say custom charges are in the small print!!. Wouldn't use again
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Reviews for Car Parts Expert - carparts-expert.com/en
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Verified review
19 days ago
Parcel failed to be delivered...not sure why....I originally gave you my home address but your computer asked me for an alternative delivery address..so I gave my Correos/Post Office box number also.
Delivery failed but I do not know the reason.
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Answer by Car Parts Expert - carparts-expert.com/en
18 days ago
Thank you for your review. We have already contacted you by email and offered a solution.
Verified review
5 months ago
Good and bad.
The anti slip mat is constructed from light weight material so does not sit well on boot floor. Product rating :-Poor quality.
Delivered on time so top marks for customer service
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Answer by Car Parts Expert - carparts-expert.com/en
4 months ago
thank you for your review. We are sorry you are not really satisfied with the product. If you can send us an email, we might be able to help you further.
Verified review
7 months ago
I liked the fit of parts but the small piece that fits on rear doors are too small in length and just did nit look right, The rest of items fitted well, at first when I unpacked them I thought they were quite flimzy but well made.
I paid 47 euros delivery and then was shocked when I had to pay an extra £47 made up of £30 vat £12 and another £5 to Customs before they would release my package.
I will never purchase anything from abroad again.
John
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Answer by Car Parts Expert - carparts-expert.com/en
7 months ago
thank you for your email. We understand your frustration. Since Brexit, shipping to the UK is more difficult and extra duties are asked. We did mention this on our website. If you have problems wit the product itself, we suggest you write us an email, so we can look at it.
Verified review
9 months ago
I had make order with number: 0089639 at 11/ 08 2021 and
They shipping my box at 21/09/2021, after 41 days and
I have my item now at 28/09/2021. After 48 days
Τhe wrapper of the package was bad and poor quality.
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Answer by Car Parts Expert - carparts-expert.com/en
9 months ago
thank you for your comments. We are so sorry it took so long for your order to be delivered. We do hope the product to your liking. Our sincere apologies for the long wait. Roofboxes are often sold out nowadays and shipment of these large parcels take extra time. We did keep you updated by email.