CarParts-Expert - EN- Logo - reviews

CarParts-Expert - ENReviews

: 372Excellent

4.50

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: May 2, 2019
updated on: Feb 4, 2023
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 2, 2019
updated on: Feb 4, 2023
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CarParts-Expert - EN

101 verified reviews in the last 12 months

372 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 18, 2023
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
Report review

Show all positive reviews

the most relevant critical review


Nov 20, 2022
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
Report review

Show all critical reviews

Reviews for CarParts-Expert - EN

Filter 
Sort by Latest first 
(8)
(2)
 Verified review
13 days ago
Report review
 Verified review
13 days ago
Report review
 Verified review
Jan 18, 2023
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
Report review
Answer by CarParts-Expert - EN
Jan 19, 2023
Good morning, Thank you for your review. Unfortunately, we were only able to provide you with the information we received from the manufacturer. We will certainly make a comment to them for a point of improvement. Fortunately, the product is completely to your liking. best regards, CarParts-Expert.com
 Verified review
Dec 13, 2022
Report review
 Verified review
Oct 10, 2022
Report review
 Verified review
Oct 5, 2022
Report review
 Verified review
Aug 9, 2022
Las maletas se ajustan bien, la calidad pasable, la experiencia final regular, a pesar de pagar IVA y unos gastos de envío altos, al llegar me lo retuvieron. En la aduana y me cobraron £80’79
Report review
 Verified review
Feb 21, 2022
Good and bad. The anti slip mat is constructed from light weight material so does not sit well on boot floor. Product rating :-Poor quality. Delivered on time so top marks for customer service
Report review
Answer by CarParts-Expert - EN
Mar 1, 2022
thank you for your review. We are sorry you are not really satisfied with the product. If you can send us an email, we might be able to help you further.
 Verified review
Feb 18, 2022
The response time, information supplied and feedback was outstanding. The only area where there could be some improvement would be the tracking, once the parcel is in the destination country. I am still waiting on the package, am told I should receive it before 25th Feb. At this stage I cannot comment on the quality of the goods. Will definitely use you again in the future.
Report review
Answer by CarParts-Expert - EN
Feb 18, 2022
Thank you for your review. We will send you the tracking link again by email. We hope the parcel will be delivered soon.
 Verified review
Feb 9, 2022
Report review