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Top positive review
Jun 22, 2023
Good buyer's experience despite very bad luck!
First there was a mishap on my side as I ordered the wrong part due to being a bit too rushed in checking the exact model but they allowed for return by just deducting the back delivery cost. Later a mishandling by the delivery service (not Carparts' fault) caused the part to be damaged, but the seller delivered another one with sturdier packaging to make sure that rough handling wouldn't affect it.
Apart from that the products I ordered were fitting well and the quality/price ratio was quite adequate.
I would use their services again :)
Order from CarParts or refund not received.
CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).