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Top positive review
May 25, 2023
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Pros
- kellys ships an order the first moment they are active (during business hours at business days)
- parcel service delivers (within Netherlands) the day after shipping
- if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active
- if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal
Cons
- as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en
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Aug 21, 2023
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Or order was processed quickly and…
Our order was processed quickly and arrived safely with all items we ordered. It's great that they have such a wide selection!
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Aug 19, 2023
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Snelle levering binnen een paar dagen in huis en goed verpakt,8 flessen Sarson's Malt Vinegar.
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Aug 19, 2023
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Aug 17, 2023
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The service..all round top
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Aug 17, 2023
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I like that things are sent out quickly and well packaged. I was sad things wee out of stock but that may be because of the holidays. I wish I could get frozen and chilled delivered to the house as I cannot get to Utrect we live in limburg.
Failing that please open a shop in Venlo or roermond. Loads of people would be so chuffed.keep prices competitive.
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Aug 14, 2023
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It was all good, I'm a satisfied customer
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Aug 13, 2023
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Quick service,
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Aug 11, 2023
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Fast and correct
The delivery was earlier than I expected, though not too early. Everything I ordered was in it, and they even sent a small freebie. 5/5 would order again!
I love Kelly’s - pies, bacon, cakes, tarts, puddings, chocolate, crumpets, scones, etc.etc. Those British foodstuffs available on line and in store that cheer you up!
But … there are certain things one needs to address to make this store/chain even better:
A. The (e-)shop window is full of goodies, but on closer inspection there is a lot out of stock,
B. On that same topic - it is a shame that not all can be home delivered,
C. It is irritating that I have to tap twice on the ‘add to cart’ button to really get the item in my cart,
D. It is weird that I sometimes get 2 confirmations that the item is actually in the cart,
E. It is annoying that I must fill in my birthday every time I order.
F. There is more stuff to sell, like the food of Marks&Spencer and other brands.
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Aug 9, 2023
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Outstanding Service. Thanks 😁
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Aug 8, 2023
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The delivery service was excellent, specifically unlike others they gave a one-hour period for the delivery which meant one didn’t have to wait around all day. The product is also good but I knew that anyway! Pure wheat no added sugar or salt. Bliss!
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Aug 7, 2023
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Quick and seemless experience
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Aug 6, 2023
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Wonderful webshop with an excellent variety of foreign products. Delivery was also fast and the entire order process is a delight each and every time.
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Aug 6, 2023
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Aug 5, 2023
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Just love the products
wish they would also sell apple butter ( American) that would be super,,
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Aug 5, 2023
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Not given it much thought. Next time I purchase I'll be more concious of the process. Thanks.
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