Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Kellys-expat-shopping.nl/en customer
Report review
May 25, 2023
Verified review
Pros
- kellys ships an order the first moment they are active (during business hours at business days)
- parcel service delivers (within Netherlands) the day after shipping
- if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active
- if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal
Cons
- as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
There is definitely room for improvement. Firstly, I am sent an e-mail asking if I have received someone else’s parcel, but it contains the wrong order code. Secondly, when I phone about this, it takes ages before I am told that the codes have been swapped. Thirdly, the person on the phone was far from helpful. At long last the xmas puds arrived, no further complaints other than the amount of cardboard used.
Easy website,fast delivery,good products and well packed!
The only reason that I didn't give 5 stars
is because too often things I want to buy are out of stock.
Kellys-expat-shopping.nl/en customer
Report review
9 hours ago
Verified review
Packing is very professional, friendly site, payment is also convenience. From my experience none of the online shop can score five stars like Kelly.
Kellys-expat-shopping.nl/en customer
Report review
13 days ago
Verified review
Snelle levering en altijd goed verpakt bezorgd. Helaas niet altijd alles op voorraad maar dat staat altijd goed aangegeven op de site voor je besteld.
Kellys-expat-shopping.nl/en customer
Report review
13 days ago
Verified review
Except for the dented cans, everything arrived on time and as ordered. Not sure what to do about the dents! Two cans were dented.
Kellys-expat-shopping.nl/en customer
Report review
Sep 7, 2023
Verified review
Service and delivery is quick and efficient. If there is a problem it is solved immediately with one phone call
Kellys-expat-shopping.nl/en customer
Report review
10 days ago
Verified review
Great selection!!
Everything was shipped very quickly. So pleased with my order.
Kellys-expat-shopping.nl/en customer
Report review
Sep 11, 2023
Verified review
Great service, quick delivery.
Maybe use less seperate boxes to pack the items?
Kellys-expat-shopping.nl/en customer
Report review
8 days ago
Verified review
Delivery was quick, packed very well and items were delivered as ordered.
Kellys-expat-shopping.nl/en customer
Report review
Sep 13, 2023
Verified review
very reactive parcel went OW they sent another for free
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.