I like the products. Sadly the products I would like are usually out of stock, and there is no longer an option to get an email when they are restocked (which as a customer was a very handy option).
I would really appreciate not getting a whole bunch of extra packing material when I get a delivery. I get that you need to use some, but dumping that in my package so that I have to get rid of it is not ok!
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the most relevant critical review
Sep 1, 2022
I wrote a note saying that one can of Campbel Tomato Soup was missing and received no comment from Kelly's. (Two cans were ordered and paid for and one was sent.)
Generally I am happy with Kelly's but one does not answer to questions asked. Too busy or they have become too important?
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Reviews for Kellys-expat-shopping.nl/en
Nov 9, 2022
Great website. I like that you have all the ingredients listed - my family have different food intolerances.
Great job packing the products before shipping. Its effective and tells a good story about your attention to getting details right.
Do better: assortment. Would be nice to have more North American seasonings. Especially Lawrys garlic salt.
3 days ago
Efficient service, and most things are in stock. Disappointing they won't deliver crumpets, so when I need crumpets I take my whole order to the other British food shop in NL, and they deliver everything, including crumpets!
Nov 2, 2022
it was quick and easy to order and same with delivery, only thing I would do better was to inform the customer before the checkout that the delivery cost would be double because it would be shipped out in 2 boxes.
11 days ago
Rapid , efficient service. Very reliable. It's a shame that the fresh foods are only available from the shop(s) directly given that the postal service is so quick and efficient.
Nov 3, 2022
Kelly’s provides fast and reliable service. And they pack the food very carefully every single time I’ve ordered from them! I can highly recommend them.
13 days ago
Always a quick service.
It's great to have the opportunity to buy English goods that aren't available in our expat countries.