I like the products. Sadly the products I would like are usually out of stock, and there is no longer an option to get an email when they are restocked (which as a customer was a very handy option).
I would really appreciate not getting a whole bunch of extra packing material when I get a delivery. I get that you need to use some, but dumping that in my package so that I have to get rid of it is not ok!
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Dec 19, 2022
There is definitely room for improvement. Firstly, I am sent an e-mail asking if I have received someone else’s parcel, but it contains the wrong order code. Secondly, when I phone about this, it takes ages before I am told that the codes have been swapped. Thirdly, the person on the phone was far from helpful. At long last the xmas puds arrived, no further complaints other than the amount of cardboard used.
I was pleasantly surprised to find Creole seasoning on the website. Since I've been to New Orleans I like to put that on everything eatable!
And, of course, Englush food as well. Note: the Bramley Apple pies are nearly finished( taste so good),but, I promised myself to buy some more in time..
The service is amazing, whether you order online or visit a shop. By far the best expat shop in the Netherlands. They also do an excellent job packing fragile items, I've never had anything arrive broken.
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11 days ago
Kelly's expat shopping is great, good amount of products, quick delivery and reasonable prices
I only wish they'd keep the products in stock
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Jan 15, 2023
Everything was as ordered, but there was an unfortunate breakage of a nice Irish cider, so the whole shipment was wet and sticky.
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Answer by Kellys-expat-shopping.nl/en
Jan 16, 2023
We are sorry to hear that one product in your order was damaged. Please contact customer service via email: customerservice@kellys-expat-shopping.nl. They are more than happy to help you out!
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10 days ago
I like the packaging. I recycled all of it. And my food was fresh and wasn’t old. Especially my cereal. Nice and crispy.
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Jan 9, 2023
Well packaged, shipped quickly and I just love the English stuff that is almost nowhere for sale!
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Jan 19, 2023
Friendly people in the shoppes. Ordering online has fast delivery and properly packaged.
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Jan 8, 2023
What I wanted was in stock and delivery was fast. Packaging was ecofriendly. Well done!
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13 days ago
Queries answered quickly and efficiently and items delivered promptly.would use again
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13 days ago
Easy website to use and order goods. Delivery within 3 working days of placing order
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3 days ago
Great range of products. Everything is well packed with minimal plastic.
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7 days ago
Professional service, secure and safe packing, nothing could be improved.
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4 days ago
Great service!
Good products, right delivery time out of NL.
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