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Most relevant positive review
Aug 10, 2023
Verified review
I love Kelly’s - pies, bacon, cakes, tarts, puddings, chocolate, crumpets, scones, etc.etc. Those British foodstuffs available on line and in store that cheer you up!
But … there are certain things one needs to address to make this store/chain even better:
A. The (e-)shop window is full of goodies, but on closer inspection there is a lot out of stock,
B. On that same topic - it is a shame that not all can be home delivered,
C. It is irritating that I have to tap twice on the ‘add to cart’ button to really get the item in my cart,
D. It is weird that I sometimes get 2 confirmations that the item is actually in the cart,
E. It is annoying that I must fill in my birthday every time I order.
F. There is more stuff to sell, like the food of Marks&Spencer and other brands.
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Duidelijke website.
Bestellingen snel en goed verpakt geleverd!
Blij dat er nu ook Engelse kaas en crumpets besteld kunnen worden die nog prima koel werden geleverd👌
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Jul 12, 2024
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Great products, packed well. However, it takes over a week before orders are even shipped. Once shipped, they arrive quickly.
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12 days ago
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Great selection of products but system of ordering rather complicated. Sometimes I’m tempted to abandon the search!!!
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Jul 5, 2024
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Kelly's online shop is great! I received my order very quickly. I will shop here again. Thank you to all the staff.
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Jun 29, 2024
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Suggestions
It would be great to have frozen kippers/smoked haddock.
Love being able to have crumpets delivered.
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10 days ago
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My order arrived promptly, by a good delivery service. As always the goods are in top condition.
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Jul 11, 2024
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Great site with most produce I want. Only thing that's missing is a store in Maastricht 😁
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11 days ago
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Great products, easy ordering though it’s fun to go into the shop, and quick delivery.
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Jul 4, 2024
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As always a very quick delivery. I’m very happy cheddar is now available for shipping.
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3 days ago
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Verpakking is uitstekend, heeft u misschien ook Kraft Catalina dressing in uw bestand.
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7 days ago
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Get DHL to predict more accurate delivery times - it changed 3 times.
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Jun 29, 2024
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The wide range of products and the very quick delivery service.
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10 days ago
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Schnell aber ich muß immer nachfragen wo ist meine Bestellung
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6 days ago
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Always dependable, good products and nice people in store.
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Jul 1, 2024
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snelle levering, netjes verpakt en doen wat ze beloven
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Jun 29, 2024
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Always arrives on time and in perfect condition .
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Jul 12, 2024
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Received my order quickly and all was accurate
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Jul 4, 2024
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Makkelijk webshop, snelle en goede levering
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Jun 28, 2024
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would be nice if there was more proactive updates on order…