Kellys-expat-shopping.nl/enReviews

: 2,621Excellent

4.81

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certified since: Jul 21, 2022
updated on: Jun 8, 2023
Kellys-expat-shopping.nl/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jul 21, 2022
updated on: Jun 8, 2023
Kellys-expat-shopping.nl/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Kellys-expat-shopping.nl/en, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Kellys-expat-shopping.nl/en

485 verified reviews in the last 12 months

2,621 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


May 25, 2023
Pros - kellys ships an order the first moment they are active (during business hours at business days) - parcel service delivers (within Netherlands) the day after shipping - if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active - if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal Cons - as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
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the most relevant critical review


Dec 19, 2022
There is definitely room for improvement. Firstly, I am sent an e-mail asking if I have received someone else’s parcel, but it contains the wrong order code. Secondly, when I phone about this, it takes ages before I am told that the codes have been swapped. Thirdly, the person on the phone was far from helpful. At long last the xmas puds arrived, no further complaints other than the amount of cardboard used.
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Reviews for Kellys-expat-shopping.nl/en

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 Verified review
May 25, 2023
Pros - kellys ships an order the first moment they are active (during business hours at business days) - parcel service delivers (within Netherlands) the day after shipping - if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active - if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal Cons - as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
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 Verified review
3 days ago
They packed my order really well. Also gave me a good track and trace code to follow. Nothing wrong with that. The only thing that didn't come home okay was a can of pringles crisps, which wasn't great, but didn't do too much harm. The thing i'd like to see changed is frozen/refrigerated food being allowed for shipping. In the past i've had frozen food being shipped without a problem. Current day i can't buy frozen food as it can't be shipped to my home. Living 200+ km away from the closest store makes it impossible to acquire the food items i'd love.
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 Verified review
May 10, 2023
 
Ik woon meer dan vijftig jaar in Nederland en toch verlang je weleens naar dingen die je doorgaans moeilijk in Nederland kan vinden. Kelly's heeft een groot assortiment en een hele snelle levering. Ik ben er blij mee! Customer service kan ik niet beoordelen: nog niet nodig gehad.
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 Verified review
2 days ago
Love the selection of American items, that I can not find here. What you can do better, is to open a store here in Zoetermeer :)
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 Verified review
May 10, 2023
Everything neatly packed and delivered in a few days. A really good service.
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 Verified review
13 days ago
 
service,quality of products,delivery was ook goed. Alles was and is prima.
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 Verified review
May 16, 2023
Excellent end2end service. Good example of well working sales process.
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 Verified review
3 days ago
I’ve been a customer for years. Always good service and fast delivery
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 Verified review
May 11, 2023
Nothing - Kelly’s does everything right. No improvement needed!
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 Verified review
May 23, 2023
easy order, fast delivery, very well packed
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 Verified review
3 days ago
Easy to order and order arrived quickly
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 Verified review
9 days ago
My order was delivered the next day.
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 Verified review
May 16, 2023
on time and packed good great prices
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 Verified review
May 10, 2023
 
Fast delivery and properly packed
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 Verified review
May 26, 2023
The very prompt delivery 🚚
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 Verified review
May 11, 2023
Nothing it’s great as is
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 Verified review
May 25, 2023
Get Irish red lemonade
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 Verified review
May 21, 2023
Everything excellent
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 Verified review
7 days ago
Always good stuff.
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 Verified review
May 15, 2023
Great fast service
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