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Top positive review
May 25, 2023
Verified review
Pros
- kellys ships an order the first moment they are active (during business hours at business days)
- parcel service delivers (within Netherlands) the day after shipping
- if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active
- if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal
Cons
- as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Good customer service,fast delivery and items are very well wrapped.
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Jul 31, 2023
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The only drawback I had was that the track and trace never showed and I missed the delivery man. Perhaps next time, send me the code earlier so I can be at home when it’s to be delivered. Otherwise I love my purchases.
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Jul 27, 2023
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The website was well laid out and easy to use, competitive prices and the delivery was quick and easy.
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Jul 27, 2023
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Een goede naservice . Ik had een probleempje heb mooi een email terug gehad wel eventjes wachten (niet lang paar daagjes wat we zeker begrijpen)
Een mooie oplossing gekregen van hun
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Jul 27, 2023
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Jul 27, 2023
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fast delivery!
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Jul 25, 2023
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Jul 24, 2023
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Level of service, range of products, kindness in store when picking up order
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Jul 22, 2023
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Super store
Ze hebben lekkere dingen . Ook fijn om andere dingen te ontdekken. Bv red velvet taart heb ik daar gevonden om te maken.
Niet lang moeten wachten tot ik mijn bestelling snel thuis.
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