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Dec 2, 2023
Verified review
I don't think the service provided by Kelly's an really be bettered, but the same cannot be said of their delivery service, DHL. They sent an e-mail saying that the delivery would be made at a certain time on Wednesday. Nothing arrived, not was there any apology. The following day I received another e-mail telling me the delivery would be made between certain times. Again nothing arrived. The delivery was finally made some two hours after the time originally stated. There was, of course, no apology.
Too many thihngs i want are always out of stock. Because of thevery hit shipping costs, I have to limit how often I can shop. I understand the need to charge for shipping, but I order from other countries also ans have never paid a shipping charge this high.
Als een Engelsman hier in Holland, ik kan bepaald dingen kopen dat nergens anders in Holland verkrijgbaar zijn. Het min punt is dat niet alles kan besteld worden via de webwinkel, hoofdzakelijk door het logistieke uitdagingen, maar mijn dichtstbijzijnde winkel is meer dan 2.5 uur rijden. Een winkel in Groningen openen zal voor mij perfect zijn.
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11 days ago
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Quality selection of products from home
It’s always wonderful to get products from back home, and Kelly’s has a great selection. One thing that always stands out to me is how carefully they pack shipments. They put so much care into making sure everything arrives in good condition! Not many companies bother to take that kind of time.
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7 days ago
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My compliments. Quick and safe package delivered by DHL. Excellent packing !!! My first order ever via internet and I am impressed. Will certainly order again in the near future. Thank you Kelly's. Kind regards, Yvonne Matena.
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Sep 26, 2024
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Great products, and very well packed. I had frozen crumpets yesterday and even the icepack was still mostly frozen when I got it in! Am keeping it for re-use :-) I miss more Tunnocks, like the teacakes, caramel logs etc
They are quick to pack and send. The goods are first class, and if there is a problem with your order,they are quick to solve it. I will be ordering again before CHRISTMAS:
many thanks
Oh Yes, the personel is always kind and ready to help you and answer any question, be it in Dutch or in English. Realyl appreciated. The deliveries are prompt and as expected. Thank you.
The delivery is prompt and the products are very well packed against breakage.
I have ordered from Kelley‘s Expat before and will continue to shop there.
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Oct 4, 2024
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They replaced a damaged parcel quickly and without question .
I can not think of anything that they could do better .
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7 days ago
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There is always a quick response and delivery! And excellent and safe packing of the delivered goods.
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6 days ago
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We love this store. We are expats from the US and it’s our go to for items we only find back home.
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Sep 25, 2024
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Nieuwe website is niet handig ..het springt tijdens he zoeken naar producten
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Oct 2, 2024
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Always prompt delivery, ordered from UK for delivery in the Netherlands
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Sep 25, 2024
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Great service. Everything was carefully wrapped and…
Everything was carefully wrapped and packedge, very fast delivery.
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Oct 5, 2024
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Delivered quickly and perfectly packed.
As always, my order was delivered quickly and beautifully packed.
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Sep 28, 2024
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Excellent choice of products and availability. Timely deliver
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2 days ago
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Excellent
A lot of choices, easily ordered a d faster delivery