Kellys-expat-shopping.nl/en- Logo - reviews

Kellys-expat-shopping.nl/en
Reviews:

499 reviews in the last 12 months3,167 total reviews  

4.82
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Aug 10, 2023
 Verified review
I love Kelly’s - pies, bacon, cakes, tarts, puddings, chocolate, crumpets, scones, etc.etc. Those British foodstuffs available on line and in store that cheer you up! But … there are certain things one needs to address to make this store/chain even better: A. The (e-)shop window is full of goodies, but on closer inspection there is a lot out of stock, B. On that same topic - it is a shame that not all can be home delivered, C. It is irritating that I have to tap twice on the ‘add to cart’ button to really get the item in my cart, D. It is weird that I sometimes get 2 confirmations that the item is actually in the cart, E. It is annoying that I must fill in my birthday every time I order. F. There is more stuff to sell, like the food of Marks&Spencer and other brands.
MG
Marina G.
Oegstgeest

Most relevant negative review

Oct 15, 2023
 Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Kellys-expat-shopping.nl/en

Filter
 Sort by  
Relevance
(4)
(3)
Reset
Jun 12, 2024
 Verified review
We have still NOT received our package. Smart Post could not be worse. Use DHL, which we paid for.
Report review
Answer by Kellys-expat-shopping.nl/en
Jun 13, 2024
Hey, we have seen that your parcel has been delivered. Our apologies for the inconvenience caused by DHL, we hope that you can enjoy your goodies!
Apr 5, 2024
 Verified review

Kelly's itself is great. DHL is not.

Kelly's itself is great but the only shipping option is DHL and DHL is the WORST delivery company in my area. I wish Kelly's would offer a different shipping option.
Report review
Oct 15, 2023
 Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Report review
Jan 30, 2024
 Verified review
Er zat een open verpakking bij met Lemonhead snoepjes. Deze was compleet verkleeft alsof er iets was ingedaan? Niet echt wat ik verwachte. Ik bestel niet meer.
Report review
PB
Oct 24, 2023
 Verified review
Reduce the prices, mark up is well over 100%. OK for items that are in desperate need, but normal shopping well overpriced.
Report review
Answer by Kellys-expat-shopping.nl/en
Oct 31, 2023
Hey, thank you for your feedback. We try to keep prices as low as possible. We import products from the USA & UK, meaning we have to cover costs like transport, taxes and duties. Our pricing strategy is fair and we always try to not upset the customer.
Feb 12, 2024
 Verified review
It would be nice to get some promotions codes or something.
Report review
Nov 23, 2023
 Verified review
Ik mis een zoekbalk.
Report review