Kellys-expat-shopping.nl/enReviews:
543 reviews in the last 12 months3,279 total reviews
Excellent
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Most relevant positive review
Dec 2, 2023
Verified review
I don't think the service provided by Kelly's an really be bettered, but the same cannot be said of their delivery service, DHL. They sent an e-mail saying that the delivery would be made at a certain time on Wednesday. Nothing arrived, not was there any apology. The following day I received another e-mail telling me the delivery would be made between certain times. Again nothing arrived. The delivery was finally made some two hours after the time originally stated. There was, of course, no apology.
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Most relevant negative review
Oct 15, 2023
Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en
Aug 20, 2024
Verified review
Too many thihngs i want are always out of stock. Because of thevery hit shipping costs, I have to limit how often I can shop. I understand the need to charge for shipping, but I order from other countries also ans have never paid a shipping charge this high.
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Aug 2, 2024
Verified review
Order not received a week after ordering
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Answer by Kellys-expat-shopping.nl/en
Aug 5, 2024
Thank you for your feedback! We can see that your parcel has been delivered, if that is not the case please contact us at customerservice@kellys-expat--shopping.nl and we will look into it. Your order was delayed as an item was missing, however, we did reach out to you and informed you about the situation.
Jun 12, 2024
Verified review
We have still NOT received our package.
Smart Post could not be worse.
Use DHL, which we paid for.
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Answer by Kellys-expat-shopping.nl/en
Jun 13, 2024
Hey, we have seen that your parcel has been delivered. Our apologies for the inconvenience caused by DHL, we hope that you can enjoy your goodies!
Oct 15, 2023
Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Apr 5, 2024
Verified review
Kelly's itself is great. DHL is not.
Kelly's itself is great but the only shipping option is DHL and DHL is the WORST delivery company in my area. I wish Kelly's would offer a different shipping option.
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Jan 30, 2024
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Er zat een open verpakking bij met Lemonhead snoepjes. Deze was compleet verkleeft alsof er iets was ingedaan? Niet echt wat ik verwachte.
Ik bestel niet meer.
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PB
Paul B.
Hüde
Oct 24, 2023
Verified review
Reduce the prices, mark up is well over 100%.
OK for items that are in desperate need, but normal shopping well overpriced.
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Answer by Kellys-expat-shopping.nl/en
Oct 31, 2023
Hey, thank you for your feedback. We try to keep prices as low as possible. We import products from the USA & UK, meaning we have to cover costs like transport, taxes and duties. Our pricing strategy is fair and we always try to not upset the customer.
Feb 12, 2024
Verified review
It would be nice to get some promotions codes or something.
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Nov 23, 2023
Verified review
Ik mis een zoekbalk.
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