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Top positive review
Aug 10, 2023
Verified review
I love Kelly’s - pies, bacon, cakes, tarts, puddings, chocolate, crumpets, scones, etc.etc. Those British foodstuffs available on line and in store that cheer you up!
But … there are certain things one needs to address to make this store/chain even better:
A. The (e-)shop window is full of goodies, but on closer inspection there is a lot out of stock,
B. On that same topic - it is a shame that not all can be home delivered,
C. It is irritating that I have to tap twice on the ‘add to cart’ button to really get the item in my cart,
D. It is weird that I sometimes get 2 confirmations that the item is actually in the cart,
E. It is annoying that I must fill in my birthday every time I order.
F. There is more stuff to sell, like the food of Marks&Spencer and other brands.
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Very satisfied. Great experience. My order was packed nicely and the shipping was very fast. 10/10. Would definitely order from Kellys again
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Mar 28, 2024
Verified review
Excellent service. Package arrived rapidly, and on time.
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Mar 27, 2024
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Quick service welle packed and reasonnle prices
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Mar 26, 2024
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Fast response, fast delivery, cheaper than from UK directly.
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Mar 25, 2024
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Great
Everything went well. The delivery was quick and packed well and the Easter Egg wasn't broken.
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Mar 25, 2024
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Prima service, maar er is natuurlijk altijd ruimte voor verbetering.
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Mar 25, 2024
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Very fast shipping and everything packed well.
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Mar 25, 2024
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Mar 24, 2024
Verified review
Only criticism is the list of products..with tiny quantity numbers not easy to change…increase or decrease. Gave up on one product because couldn’t get the quantity I wanted.
DHL came on time but driver complained that my lift was too slow….could have used the stairs poor guy.
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