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Review summary
Customers consistently praise the very fast and reliable delivery, with many highlighting the speed even for international orders. Most are very satisfied with the quality and reliability of the parts received, and many appreciate the broad selection and availability of hard-to-find parts. Communication before and after orders is generally described as clear, quick, and helpful. Support is frequently noted as fantastic, friendly, and helpful. Prices are generally found to be reasonable or cheap, and items often arrive well packaged and in good condition. A few customers mention slow or unsatisfactory responses from support in rare cases, and some note room for improvement in communication. A small number report issues or manufacturing defects with parts received. Some customers express surprise at extra costs or wish for more transparent pricing, and a few would like to see even more variety in the product range.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewspuchshop.de/en
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(602)
Verified
Contacted them from California and even though they were 9hrs different they still responded even after they were closed. Ordered several items online and after a few hick-ups with payment due to distance, items were send quickly. Just waiting now for delivery. Will be ordering more from these guys. Very professional.
Verified
I enjoyed the fact of finding all the material I needed available, and quickly processed.
I was sorry for not being adviced of the expedition and arrival day. I got it in four days, but was not told, until I asked by email and was imidiately answered.
Everything worked fine.
Verified
Completely amazing service and very good communication on Facebook messenger.
All products arrived at once and in such a short amount of time to wales (uk)
Highly recommend and will be buying in the near future.
Brilliant company and will recommend to everyone
Verified
I genuinely look forward to ordering and receiving my parts from Puchshop, they not only have almost everything that you could want, they communicate extremely well, deliver very fast and take the time to read the notes on the orders. If other companies were more like Puchshop, the world would be a happier place!
Verified
The service I received was fantastic, could not believe how quickly the tyres I ordered were delivered to the UK.
Excellent website and range of products, the number 1 for all Puch parts.
Verified
Fairly Quick delivery from Holland to Denmark, a bit slow to get the goods out of the shop though. One bad thing, if any. They have failed to answer my question (mail) regarding one of their items, in order to make me feel sure, that it was the right thing, I actually would like to order. For your own sake please do answer mails in future. Thanks in advance for doing so, another time 🙏
Verified
I am very happy with the parts, they are work well, on the bike, a fast delvery, well pack, good comms, thanks Phil
Verified
First time I have ordered from these guys. Excellent service and exceptionally quick delivery.. first class service
Verified
Always reply quickly with great advice. Have a large selection of quality products. What more could you want.
Verified
I made two orders....the second one was…
I made two orders....the second one was not long after the first. Puchshop contacted me saying they would combine the two orders and same me a shipping charge. This money was applied to my Puchshop account as a credit. This is fantastic service and I will always come to Puchshop for my future needs.
Thank you Puchshop!
Verified
Brilliant service thank you so much, I am after the the two gear cables for the mv50 pics attached but can't seem to find them can you help, ty
Verified
Great customer service and very knowledgeable, many thanks for all of you help and advice.
Verified
The jet storage box rugged case universal is well thought...sturdy enough to survive a round trip or five in the backpack while searching for the perfect setup, and big enough to allow some tools inside as well to have all in one place.
Verified
Motoesa Mini puch
I can’t say enough good things about Puchshop and especially Elias and Jan.
From the first message, they took the time to actually understand what I was working on and what I needed — not just selling parts, but helping me get the right parts. Their knowledge, patience, and attention to detail made all the difference, particularly when sourcing components for an older setup where “close enough” simply doesn’t cut it.
Elias and Jan were responsive, knowledgeable, and genuinely helpful throughout the whole process, true rockstars!!
Verified
I liked the easy way to purchase parts, easy transaction , well packaged and fast response to any querys
Verified
Fint udvalg til fornuftige priser.
God og hurtig kommunikation over mail, ved behov for hjælp.
Verified
Good parts, price OK. If u made a cast iron 60cc cylinder for puch Monza, I would buy it.
Verified
Jeg har købt dele til min Puch Maxi en del gange
Jeg har hvergang modtaget de bestilte dele i Puch,, i Danmark inden for 3 dage.
Det er flot og der har aldrig manglet noget af de dele jeg har bestili
Verified
Speedy delivery to UK was great.
Refunded VAT added complication, maybe I should have not been charged VAT initially
Verified
Fantastic shop , knowledgeable staff, great parts and speedy delivery.
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Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- www.puchshop.de/en
- info@puchshop.de
- Wageningen, NLD
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