COC-Online
Reviews:

637 total reviews   

4.67

Excellent

637 reviews since Feb 6, 2025

5
85 %
4
8 %
3
< 1 %
2
< 1 %
1
5 %
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Review summary

Customers consistently highlight the rapid delivery and processing time, often receiving documents sooner than expected. Many also appreciate the clear, frequent updates and the responsive communication from the support team. The team is noted for professionalism, reliability, and overall quality of service. Additionally, customers find the ordering process simple and the platform easy to use. Some customers report lapses in communication during issues, and a minority express frustration when their problems are not resolved or when documents are incomplete or incorrect. Opinions on price are mixed, with some considering it competitive while others feel it is high for the service provided.

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ReviewsCOC-Online

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Community member 
1 Reviews
 Verified

COC est arrivé avant la date prévue

Malgré certains avis négatifs que j’avais pu lire, j’ai décidé de faire confiance à COC Online et je ne regrette pas du tout ! J’ai reçu mon certificat de conformité (COC) avant la date prévue, et celui-ci a été accepté sans aucun problème par l’ANTS ( immatriculation d’un véhicule importé). Tout s’est très bien passé, contrairement à ce que certains avis pouvaient laisser penser. Je suis très satisfait de mon expérience et je recommande COC Online sans hésitation !

Reply from COC-Online

Un grand merci pour votre confiance et pour ce témoignage détaillé ! ⭐⭐⭐⭐⭐ Nous sommes ravis d'apprendre que votre certificat de conformité européen (COC) vous est parvenu avant la date prévue et qu'il a été accepté sans difficulté par l'ANTS pour l'immatriculation de votre véhicule importé. Votre retour est particulièrement précieux, car il permet de rassurer d'autres automobilistes qui souhaitent obtenir leur certificat de conformité en toute sérénité. Chez COC Online, nous mettons tout en œuvre pour offrir un service fiable, rapide et professionnel. Merci encore pour votre recommandation et votre confiance ! L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
1 Reviews
 Verified

Awesome service

Unbelievable service! This whole COC is new to me, I had never heard of it until Peugeot insisted I needed to get one, instead of them sending me an email. I researched a lot in a short while and ended up with coc-online. I needed it quick, but these guys were too quick. I got it in 11 hours (pdf only). They had said 2-3 days which made me move an appointment I needed it for, but it got to me 11 hours later. Thanks guys. I recommend you guys any day and every day! 👍🏽👍🏽👍🏽

Reply from COC-Online

Thank you so much for your amazing review! We're delighted to hear that we could make the process of obtaining your Certificate of Conformity much easier than expected. We understand that the COC document can be unfamiliar, especially when it's suddenly required for vehicle registration or import procedures, so it's great to know our service helped you with confidence and speed. We're especially pleased that your PDF Certificate of Conformity arrived in just 11 hours, even though we had estimated 2–3 days. We always aim to deliver official COC documents as quickly as possible whenever we can. Thank you for your recommendation and for putting your trust in COC Online. We truly appreciate your support and wish you all the best with your Peugeot! The COC Online Team | Official Certificate of Conformity for your vehicle
Private profile 
3 Reviews
 Verified

Tesla COC

Hello Everyone, My Order #21690. Well let's start with ​I paid 289€ with a good discount of my tax place(now is much higher around 500€) specifically because of their advertised delivery dates for My Tesla. By the way it is cost 124€ to ordered direct from Tesla app(or email them-much slower), once you log in to your app request service others and you can ask there.(I guess it is working with every brand). On the next day you will receive a Invoice and you need only to pay and add address. Will take more less 3 weeks. Here take me 1month(Estimate delivery pdf.- 7 Working days- Original COC -8+Shipping). :) I ordered from here to save time :) Guess what - everything is programed to work on there favors. They know that will late, but cover there self with FAQ. Over there they are protected - Not my fold it is the Manufactures :) Once you ask for refund - the things is getting bad and even not picking the phone and answer. :) Why I order from here, if is cheap for me? Simple I have a Free Supercharge and this amount was covered, but since they trick me I lost :) Anyway I will put some highlights only, I lost so much time with what's up ms and fake promises. I have proof of everything and will add it here. So don't write the usual staff- The Manufactures fold...we refund you after you push us hard....etc... Very simpe, if I can get it before you - you should get it before me as company specialty with COC and close connection with them..... Lets do a quick highlights better than, I explain very deep.... 1. After order what's up ms, emails etc... - Very nice communication- Pro Level :) 2. Update news on the email after couple of days - All in order- On time :) 3. Once the date come- No news, No COC but I have double minded email that my order will be come on time........ You start communication(waste of time) Sorry the factory bla bla bla.....FAQ story.... They are cover. 4. No news from them - You need to push - Fake promises from them bla bla bla 5. You ask for the reality and is coming- Could take COUPLE Of WEEKS more :) What a disaster. You are stuck, pero no pasa nada they don't care. 6. No answer from them - Very strange they was so fast on response before. Let's call them- ops no picking the phone.....Well second time the same.... Wow let's do the old School trick from another phone(country) and guess what. Boom they pick up, after nearly 10min conversation, the promise for refund next week if not arrive and sorry bla bla bla. 7. Well next week arrive and guess what- my request was send to the special force team to tell me that I agree with the FAQ and no refund :) Boom the dream is over :) 8. Maybe with some luck- at some point a get the PDF version. 9. Paper version was sent in a short time as well, but to wrong country and wrong address. How sad, I understand sometimes is difficult to read the address and send it properly. That job is required 3 week training in USA, after than 2 week practice in Japan and finally you can try to do it without a supervisor. 10. Boom I get the COC finely after all this :) 10. Nobody contact with me for the wrong delivery to give a refund for the fast shipping. I contact with them to ask for refund- and guess what again some kind of chapter writing how they are right.....how they send it to the right address..., but wrong. Don't worry I will not attach this boring staff...But I have it. 11.Final destination :)-I had the refund 19.24 from 19.99 cool not bad still missing some money. Guess what I needed to ask again- No way... It is a question of príncipe by the way. As they told me "for you peace of mind, we have proceeded of the remaining balance" :) Yes my mind is a deep peace now :) Also you write again wrong things(I will be gentile). I never ask for full refund, check you ms again(to refresh your memory) better write the true or if you not believe I can prove it as well is ready to be upload, if you not fix your wrong comment. You will little bit not pro in front of the Clients. Well, as I see there are reaction, I will incl. the proofs as well to cover the story. Remember try first the other way. Best Regards Dragon

Reply from COC-Online

Dear Dragon, We are truly sorry that your experience with your Tesla COC order did not meet your expectations. We understand that you chose our service because of the advertised delivery timeframe and that the delays, inconsistent updates, difficulty reaching our team, and the incorrect shipping address caused significant frustration. Your feedback regarding communication, refund handling, delivery information, and the reimbursement of shipping costs is taken very seriously. Even when the processing time for a Tesla Certificate of Conformity depends partly on the manufacturer, we recognise that our responsibility is to provide clear, accurate updates and reliable customer support throughout the process. We also regret that the original Tesla COC was initially sent to the wrong destination and that you had to contact us several times regarding the remaining refund balance. This is not the level of service we aim to provide. Your comments have been shared internally so that we can review the handling of your order and improve our procedures for delivery estimates, address verification, customer communication, and refunds. We apologise for the time and inconvenience this situation caused, and we appreciate that you documented your experience in detail. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Franchement j'avais peur au début quand j'ai commandé le COC pour Ma Ford Focus J'ai cru que c'était un site des arnaques finalement ils sont très honnête et Service très efficace Bravo👍👍

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles et pour votre confiance ! Nous comprenons parfaitement vos hésitations lors d’une commande en ligne, et nous sommes ravis d’avoir pu vous rassurer par notre sérieux et notre efficacité. C’est un plaisir de savoir que vous avez reçu votre Certificat de conformité européen pour votre Ford Focus dans de bonnes conditions. Merci pour votre recommandation et vos encouragements 👍 L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Private profile 
3 Reviews
 Verified

Tesla COC

Hello Everyone, My Order #21690. Well let's start with ​I paid 289€ with a good discount of my tax place(now is much higher around 500€) specifically because of their advertised delivery dates for My Tesla. By the way it is cost 124€ to ordered direct from Tesla app(or email them-much slower), once you log in to your app request service others and you can ask there.(I guess it is working with every brand). On the next day you will receive a Invoice and you need only to pay and add address. Will take more less 3 weeks. Here take me 1month(Estimate delivery pdf.- 7 Working days- Original COC -8+Shipping). :) I ordered from here to save time :) Guess what - everything is programed to work on there favors. They know that will late, but cover there self with FAQ. Over there they are protected - Not my fold it is the Manufactures :) Once you ask for refund - the things is getting bad and even not picking the phone and answer. :) Why I order from here, if is cheap for me? Simple I have a Free Supercharge and this amount was covered, but since they trick me I lost :) Anyway I will put some highlights only, I lost so much time with what's up ms and fake promises. I have proof of everything and will add it here. So don't write the usual staff- The Manufactures fold...we refund you after you push us hard....etc... Very simpe, if I can get it before you - you should get it before me as company specialty with COC and close connection with them..... Lets do a quick highlights better than, I explain very deep.... 1. After order what's up ms, emails etc... - Very nice communication- Pro Level :) 2. Update news on the email after couple of days - All in order- On time :) 3. Once the date come- No news, No COC but I have double minded email that my order will be come on time........ You start communication(waste of time) Sorry the factory bla bla bla.....FAQ story.... They are cover. 4. No news from them - You need to push - Fake promises from them bla bla bla 5. You ask for the reality and is coming- Could take COUPLE Of WEEKS more :) What a disaster. You are stuck, pero no pasa nada they don't care. 6. No answer from them - Very strange they was so fast on response before. Let's call them- ops no picking the phone.....Well second time the same.... Wow let's do the old School trick from another phone(country) and guess what. Boom they pick up, after nearly 10min conversation, the promise for refund next week if not arrive and sorry bla bla bla. 7. Well next week arrive and guess what- my request was send to the special force team to tell me that I agree with the FAQ and no refund :) Boom the dream is over :) 8. Maybe with some luck- at some point a get the PDF version. 9. Paper version was sent in a short time as well, but to wrong country and wrong address. How sad, I understand sometimes is difficult to read the address and send it properly. That job is required 3 week training in USA, after than 2 week practice in Japan and finally you can try to do it without a supervisor. 10. Boom I get the COC finely after all this :) 10. Nobody contact with me for the wrong delivery to give a refund for the fast shipping. I contact with them to ask for refund- and guess what again some kind of chapter writing how they are right.....how they send it to the right address..., but wrong. Don't worry I will not attach this boring staff...But I have it. 11.Final destination :)-I had the refund 19.24 from 19.99 cool not bad still missing some money. Guess what I needed to ask again- No way... It is a question of príncipe by the way. As they told me "for you peace of mind, we have proceeded of the remaining balance" :) Yes my mind is a deep peace now :) Also you write again wrong things(I will be gentile). I never ask for full refund, check you ms again(to refresh your memory) better write the true or if you not believe I can prove it as well is ready to be upload, if you not fix your wrong comment. You will little bit not pro in front of the Clients. Well, as I see there are reaction, I will incl. the proofs as well to cover the story. Otherwise not good. Remember try first the other way. Best Regards Dragon

Reply from COC-Online

Hello Dragon, Thank you for your detailed feedback regarding your order #21690. We are truly sorry that your experience did not meet your expectations, especially as your main reason for choosing our service was to save time when obtaining the official COC for your Tesla. Unfortunately, in this case there was an unexpected delay from the manufacturer in issuing the Certificate of Conformity. However, we fully understand that this does not justify any lack of clear information or the frustration you felt during the process. Communication is a key part of our service, and we regret that you did not feel properly informed at every stage. We would also like to reassure you that COC Online takes every order seriously. Our team works every day to provide official Certificate of Conformity documents for vehicle registration processes across Europe, and the trust reflected in more than 500 five-star reviews is very important to us. Still, we know that every individual case matters, and your experience deserves our full attention. Regarding the delivery issue and the express shipping refund, we are sorry for the inconvenience caused. We appreciate that you contacted us so we could review the situation and process the remaining balance. We are glad that you finally received the original COC document, but we sincerely apologize that the process was more stressful and longer than expected. Your feedback will help us improve our follow-up, delivery checks and customer communication for future COC orders. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Stress free dealing with bureaucracy

Saved me a lot of hassle by dealing directly with the manufacturer and obtaining the required documentation in digital and paper format.

Reply from COC-Online

Thank you for your 5-star review! We’re delighted that our service saved you time and hassle by handling the process directly with the manufacturer. Making it easy to obtain the required Certificate of Conformity (COC) documentation in both digital and paper format is exactly what we aim for. Thank you for trusting COC Online! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
2 Reviews
 Verified
Preaiubitule, tu lucrezi cu credincioșie în tot ce faci pentru frați și pentru străini totodată.

Reply from COC-Online

Vă mulțumim din suflet pentru cele 5 stele și pentru cuvintele frumoase! Ne bucurăm că apreciați seriozitatea și dedicarea noastră. La COC Online, ne străduim să oferim fiecărui client servicii rapide, corecte și de încredere pentru obținerea Certificatului European de Conformitate (COC) al vehiculului. Vă mulțumim pentru încredere și vă dorim numai bine! Echipa COC Online | Certificate oficiale de conformitate pentru vehiculul dumneavoastră
Community member 
2 Reviews
 Verified
Easy to order. Regular updates on the status of your order. Speed.

Reply from COC-Online

Thank you so much for your 5-star review! We're delighted to hear that you found the ordering process easy, appreciated the regular updates, and were satisfied with our fast service. At COC Online, we strive to make obtaining your official Certificate of Conformity (COC) as simple, transparent, and efficient as possible. Thank you for choosing us and for your trust! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Perfect and reliable service

Always updating the status of the order. Deadline as agreed. Perfect and reliable service.

Reply from COC-Online

Thank you very much for your 5-star review! We’re delighted that you appreciated the regular order status updates, on-time delivery, and reliability of our service. Providing a smooth and transparent process for obtaining your Certificate of Conformity (COC) is always our priority. Thank you for choosing COC Online! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Antrag auf Neuausstellung des COC-Dokuments

bei dem für mein Fahrzeug mit der Fahrgestellnummer [WVWZZZAUZKP014025] und der Bestellnummer [23321] ausgestellten COC-Dokument habe ich festgestellt, dass der Wert für NEFZ CO₂ kombiniert (Kombiniert) nicht eingetragen ist. Ich bitte Sie daher um die Neuausstellung des COC-Dokuments mit allen vollständig ergänzten Angaben oder alternativ um die Ausstellung einer entsprechenden Bescheinigung, aus der der Wert CO₂ kombiniert (NEFZ) eindeutig hervorgeht.

Reply from COC-Online

Vielen Dank für Ihr Feedback und Ihre 3-Sterne-Bewertung. Wir möchten darauf hinweisen, dass der von Ihnen angefragte Wert bereits im ausgestellten Emissionsdokument enthalten ist, das Sie erhalten haben. Dieses Dokument dient als offizieller Nachweis der Emissionsdaten Ihres Fahrzeugs und enthält die entsprechenden Angaben zu den CO₂-Werten. Sollten Sie weitere Fragen zu den enthaltenen Daten oder zur Verwendung der Unterlagen haben, steht Ihnen unser Team gerne zur Verfügung. Wir sind stets bemüht, unseren Service rund um coc papiere auto transparent und kundenorientiert zu gestalten. Das COC Online Team | Offizielle COC-Bescheinigung für Ihr Fahrzeug
Community member 
1 Reviews
 Verified
Thanks for bery fust services!!!

Reply from COC-Online

Thank you so much for your fantastic 5-star review! We're delighted to hear that you appreciated our fast service. At COC Online, we strive to make obtaining your Certificate of Conformity (COC) as quick, easy, and hassle-free as possible. Your satisfaction means a lot to us. Thank you for choosing COC Online! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
it was great service 👏

Reply from COC-Online

Thank you so much for your wonderful 5-star review! 👏 We're delighted to hear that you had a great experience with our service. At COC Online, we strive to make obtaining your official Certificate of Conformity (COC) as simple, fast, and reliable as possible. Your satisfaction means a lot to us! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Fast and reliable

Fast, clean, responsive. A good client area. TOP

Reply from COC-Online

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service fast, straightforward, and responsive, and that you appreciated the convenience of our client area. We work hard to make ordering and managing your Certificate of Conformity (COC) as smooth and efficient as possible. Thank you for choosing COC Online! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Good and quick service

Reply from COC-Online

Thank you for your wonderful 5-star review! We're happy to hear that you were satisfied with our fast and reliable service. At COC Online, we work hard to make ordering your Certificate of Conformity (COC) simple, efficient, and stress-free. We truly appreciate your trust and look forward to helping you again in the future! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Thank very much very fast thank you

Reply from COC-Online

Thank you so much for your 5-star review! We're delighted to hear that you were happy with our fast service. At COC Online, we strive to make obtaining your Certificate of Conformity (COC) as quick, easy, and hassle-free as possible. We truly appreciate your trust and support! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
3 Reviews
 Verified
COC online did exactly what they promised to do. I knew that hardcopy would take longer and I was given a date for that. However, it came in one week in advance of that date. The information the secure envelope contained was exactly what I wanted in order to register my Mercedes. A job well done.

Reply from COC-Online

Thank you very much for your 5-star review! We truly appreciate your detailed feedback and are delighted to hear that COC Online delivered exactly as promised. It’s great to know that your hardcopy Certificate of Conformity arrived even earlier than expected and that everything met your needs for registering your Mercedes without any issues. Providing fast, reliable, and secure delivery of COC documents is a top priority for us, and your experience reflects the level of service we aim to offer every customer. If you need another Certificate of Conformity for your Mercedes or any other vehicle in the future, we’ll be more than happy to assist you again. The COC Online Team | Official Certificate of Conformity for your vehicl
Community member 
3 Reviews
 Verified
Rapide et efficace

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis que vous ayez apprécié la rapidité et l’efficacité de notre service. Chez COC Online, nous mettons tout en œuvre pour faciliter l’obtention de votre certificat de conformité européen, avec un processus simple, rapide et fiable. Merci pour votre confiance et à bientôt ! L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
2 Reviews
 Verified
Very good faster and reliable also good price Giving 100 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Reply from COC-Online

Thank you so much for your fantastic 5-star review and all those extra stars! We’re delighted that you found COC Online fast, reliable, and competitively priced. We always aim to make obtaining your official Certificate of Conformity (COC) as quick, easy, and convenient as possible. Thank you for choosing and recommending COC Online! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Firma szybko zadziałała

Wszystko bardzo szybko i dokładnie załatwione. Polecam!

Reply from COC-Online

Dziękujemy za 5-gwiazdkową opinię i rekomendację! Cieszymy się, że cały proces przebiegł szybko, sprawnie i dokładnie. W COC Online dbamy o to, aby uzyskanie Certyfikatu Zgodności (COC) dla pojazdu było jak najprostsze i bezproblemowe. Dziękujemy za zaufanie! Zespół COC Online | Oficjalny Certyfikat Zgodności dla Twojego pojazdu
Community member 
2 Reviews
 Verified
Rapidité et ponctualité. Mais dommage de changer le lieu de livraison au dernier moment.

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis que vous ayez apprécié la rapidité et la ponctualité de notre service pour l’obtention de votre Certificat de conformité européen. Nous regrettons toutefois le changement de lieu de livraison au dernier moment et comprenons que cela ait pu être gênant. Votre remarque nous est précieuse pour continuer à améliorer l’expérience de livraison. Merci pour votre confiance envers COC Online ! L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule

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At COC-Online.com, we specialize in managing Certificates of Conformity (COC) for the registration of imported vehicles across Europe. With years of experience in the industry, we offer a fast, secur...

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