COC-Online
Reviews:

614 total reviews   252 reviews in the last 12 months

4.67

Excellent

614 total reviews
252 reviews in the last 12 months

5
85 %
4
8 %
3
< 1 %
2
< 1 %
1
5 %

Certified since: Feb 6, 2025

The Trustmark indicates trustworthy online retailers.

coc-online.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out

Review summary

Customers overwhelmingly appreciated the fast delivery and quick turnaround time for their orders. Many reviews highlighted the professionalism and reliability of the service team. Customers frequently mentioned being well informed and appreciated clear, responsive communication throughout the process. Reviews often mentioned the helpfulness and responsiveness of customer support, especially via WhatsApp or email. Pricing was a common point of feedback, with several noting the service as expensive but sometimes justified or competitive. A number of customers commented on whether their issues were resolved, with some expressing frustration when problems persisted or documents were incomplete.

This text was automatically created by an AI system from user reviews.

Was this information helpful to you?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

ReviewsCOC-Online

(13)
(2)
(2)
(20)
(215)
Community member 
1 Reviews
 Verified

Awesome service

Unbelievable service! This whole COC is new to me, I had never heard of it until Peugeot insisted I needed to get one, instead of them sending me an email. I researched a lot in a short while and ended up with coc-online. I needed it quick, but these guys were too quick. I got it in 11 hours (pdf only). They had said 2-3 days which made me move an appointment I needed it for, but it got to me 11 hours later. Thanks guys. I recommend you guys any day and every day! 👍🏽👍🏽👍🏽

Reply from COC-Online

Thank you so much for your amazing review! We're delighted to hear that we could make the process of obtaining your Certificate of Conformity much easier than expected. We understand that the COC document can be unfamiliar, especially when it's suddenly required for vehicle registration or import procedures, so it's great to know our service helped you with confidence and speed. We're especially pleased that your PDF Certificate of Conformity arrived in just 11 hours, even though we had estimated 2–3 days. We always aim to deliver official COC documents as quickly as possible whenever we can. Thank you for your recommendation and for putting your trust in COC Online. We truly appreciate your support and wish you all the best with your Peugeot! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Franchement j'avais peur au début quand j'ai commandé le COC pour Ma Ford Focus J'ai cru que c'était un site des arnaques finalement ils sont très honnête et Service très efficace Bravo👍👍

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles et pour votre confiance ! Nous comprenons parfaitement vos hésitations lors d’une commande en ligne, et nous sommes ravis d’avoir pu vous rassurer par notre sérieux et notre efficacité. C’est un plaisir de savoir que vous avez reçu votre Certificat de conformité européen pour votre Ford Focus dans de bonnes conditions. Merci pour votre recommandation et vos encouragements 👍 L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Private profile 
3 Reviews
 Verified

Tesla COC

Hello Everyone, My Order #21690. Well let's start with ​I paid 289€ with a good discount of my tax place(now is much higher around 500€) specifically because of their advertised delivery dates for My Tesla. By the way it is cost 124€ to ordered direct from Tesla app(or email them-much slower), once you log in to your app request service others and you can ask there.(I guess it is working with every brand). On the next day you will receive a Invoice and you need only to pay and add address. Will take more less 3 weeks. Here take me 1month(Estimate delivery pdf.- 7 Working days- Original COC -8+Shipping). :) I ordered from here to save time :) Guess what - everything is programed to work on there favors. They know that will late, but cover there self with FAQ. Over there they are protected - Not my fold it is the Manufactures :) Once you ask for refund - the things is getting bad and even not picking the phone and answer. :) Why I order from here, if is cheap for me? Simple I have a Free Supercharge and this amount was covered, but since they trick me I lost :) Anyway I will put some highlights only, I lost so much time with what's up ms and fake promises. I have proof of everything and will add it here. So don't write the usual staff- The Manufactures fold...we refund you after you push us hard....etc... Very simpe, if I can get it before you - you should get it before me as company specialty with COC and close connection with them..... Lets do a quick highlights better than, I explain very deep.... 1. After order what's up ms, emails etc... - Very nice communication- Pro Level :) 2. Update news on the email after couple of days - All in order- On time :) 3. Once the date come- No news, No COC but I have double minded email that my order will be come on time........ You start communication(waste of time) Sorry the factory bla bla bla.....FAQ story.... They are cover. 4. No news from them - You need to push - Fake promises from them bla bla bla 5. You ask for the reality and is coming- Could take COUPLE Of WEEKS more :) What a disaster. You are stuck, pero no pasa nada they don't care. 6. No answer from them - Very strange they was so fast on response before. Let's call them- ops no picking the phone.....Well second time the same.... Wow let's do the old School trick from another phone(country) and guess what. Boom they pick up, after nearly 10min conversation, the promise for refund next week if not arrive and sorry bla bla bla. 7. Well next week arrive and guess what- my request was send to the special force team to tell me that I agree with the FAQ and no refund :) Boom the dream is over :) 8. Maybe with some luck- at some point a get the PDF version. 9. Paper version was sent in a short time as well, but to wrong country and wrong address. How sad, I understand sometimes is difficult to read the address and send it properly. That job is required 3 week training in USA, after than 2 week practice in Japan and finally you can try to do it without a supervisor. 10. Boom I get the COC finely after all this :) 10. Nobody contact with me for the wrong delivery to give a refund for the fast shipping. I contact with them to ask for refund- and guess what again some kind of chapter writing how they are right.....how they send it to the right address..., but wrong. Don't worry I will not attach this boring staff...But I have it. 11.Final destination :)-I had the refund 19.24 from 19.99 cool not bad still missing some money. Guess what I needed to ask again- No way... It is a question of príncipe by the way. As they told me "for you peace of mind, we have proceeded of the remaining balance" :) Yes my mind is a deep peace now :) Also you write again wrong things(I will be gentile). I never ask for full refund, check you ms again(to refresh your memory) better write the true or if you not believe I can prove it as well is ready to be upload, if you not fix your wrong comment. You will little bit not pro in front of the Clients. Well, as I see there are reaction, I will incl. the proofs as well to cover the story. Remember try first the other way. Best Regards Dragon

Reply from COC-Online

Dear Dragon, We are truly sorry that your experience with your Tesla COC order did not meet your expectations. We understand that you chose our service because of the advertised delivery timeframe and that the delays, inconsistent updates, difficulty reaching our team, and the incorrect shipping address caused significant frustration. Your feedback regarding communication, refund handling, delivery information, and the reimbursement of shipping costs is taken very seriously. Even when the processing time for a Tesla Certificate of Conformity depends partly on the manufacturer, we recognise that our responsibility is to provide clear, accurate updates and reliable customer support throughout the process. We also regret that the original Tesla COC was initially sent to the wrong destination and that you had to contact us several times regarding the remaining refund balance. This is not the level of service we aim to provide. Your comments have been shared internally so that we can review the handling of your order and improve our procedures for delivery estimates, address verification, customer communication, and refunds. We apologise for the time and inconvenience this situation caused, and we appreciate that you documented your experience in detail. The COC Online Team | Official Certificate of Conformity for your vehicle
Private profile 
3 Reviews
 Verified

Tesla COC

Hello Everyone, My Order #21690. Well let's start with ​I paid 289€ with a good discount of my tax place(now is much higher around 500€) specifically because of their advertised delivery dates for My Tesla. By the way it is cost 124€ to ordered direct from Tesla app(or email them-much slower), once you log in to your app request service others and you can ask there.(I guess it is working with every brand). On the next day you will receive a Invoice and you need only to pay and add address. Will take more less 3 weeks. Here take me 1month(Estimate delivery pdf.- 7 Working days- Original COC -8+Shipping). :) I ordered from here to save time :) Guess what - everything is programed to work on there favors. They know that will late, but cover there self with FAQ. Over there they are protected - Not my fold it is the Manufactures :) Once you ask for refund - the things is getting bad and even not picking the phone and answer. :) Why I order from here, if is cheap for me? Simple I have a Free Supercharge and this amount was covered, but since they trick me I lost :) Anyway I will put some highlights only, I lost so much time with what's up ms and fake promises. I have proof of everything and will add it here. So don't write the usual staff- The Manufactures fold...we refund you after you push us hard....etc... Very simpe, if I can get it before you - you should get it before me as company specialty with COC and close connection with them..... Lets do a quick highlights better than, I explain very deep.... 1. After order what's up ms, emails etc... - Very nice communication- Pro Level :) 2. Update news on the email after couple of days - All in order- On time :) 3. Once the date come- No news, No COC but I have double minded email that my order will be come on time........ You start communication(waste of time) Sorry the factory bla bla bla.....FAQ story.... They are cover. 4. No news from them - You need to push - Fake promises from them bla bla bla 5. You ask for the reality and is coming- Could take COUPLE Of WEEKS more :) What a disaster. You are stuck, pero no pasa nada they don't care. 6. No answer from them - Very strange they was so fast on response before. Let's call them- ops no picking the phone.....Well second time the same.... Wow let's do the old School trick from another phone(country) and guess what. Boom they pick up, after nearly 10min conversation, the promise for refund next week if not arrive and sorry bla bla bla. 7. Well next week arrive and guess what- my request was send to the special force team to tell me that I agree with the FAQ and no refund :) Boom the dream is over :) 8. Maybe with some luck- at some point a get the PDF version. 9. Paper version was sent in a short time as well, but to wrong country and wrong address. How sad, I understand sometimes is difficult to read the address and send it properly. That job is required 3 week training in USA, after than 2 week practice in Japan and finally you can try to do it without a supervisor. 10. Boom I get the COC finely after all this :) 10. Nobody contact with me for the wrong delivery to give a refund for the fast shipping. I contact with them to ask for refund- and guess what again some kind of chapter writing how they are right.....how they send it to the right address..., but wrong. Don't worry I will not attach this boring staff...But I have it. 11.Final destination :)-I had the refund 19.24 from 19.99 cool not bad still missing some money. Guess what I needed to ask again- No way... It is a question of príncipe by the way. As they told me "for you peace of mind, we have proceeded of the remaining balance" :) Yes my mind is a deep peace now :) Also you write again wrong things(I will be gentile). I never ask for full refund, check you ms again(to refresh your memory) better write the true or if you not believe I can prove it as well is ready to be upload, if you not fix your wrong comment. You will little bit not pro in front of the Clients. Well, as I see there are reaction, I will incl. the proofs as well to cover the story. Otherwise not good. Remember try first the other way. Best Regards Dragon

Reply from COC-Online

Hello Dragon, Thank you for your detailed feedback regarding your order #21690. We are truly sorry that your experience did not meet your expectations, especially as your main reason for choosing our service was to save time when obtaining the official COC for your Tesla. Unfortunately, in this case there was an unexpected delay from the manufacturer in issuing the Certificate of Conformity. However, we fully understand that this does not justify any lack of clear information or the frustration you felt during the process. Communication is a key part of our service, and we regret that you did not feel properly informed at every stage. We would also like to reassure you that COC Online takes every order seriously. Our team works every day to provide official Certificate of Conformity documents for vehicle registration processes across Europe, and the trust reflected in more than 500 five-star reviews is very important to us. Still, we know that every individual case matters, and your experience deserves our full attention. Regarding the delivery issue and the express shipping refund, we are sorry for the inconvenience caused. We appreciate that you contacted us so we could review the situation and process the remaining balance. We are glad that you finally received the original COC document, but we sincerely apologize that the process was more stressful and longer than expected. Your feedback will help us improve our follow-up, delivery checks and customer communication for future COC orders. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Antrag auf Neuausstellung des COC-Dokuments

bei dem für mein Fahrzeug mit der Fahrgestellnummer [WVWZZZAUZKP014025] und der Bestellnummer [23321] ausgestellten COC-Dokument habe ich festgestellt, dass der Wert für NEFZ CO₂ kombiniert (Kombiniert) nicht eingetragen ist. Ich bitte Sie daher um die Neuausstellung des COC-Dokuments mit allen vollständig ergänzten Angaben oder alternativ um die Ausstellung einer entsprechenden Bescheinigung, aus der der Wert CO₂ kombiniert (NEFZ) eindeutig hervorgeht.

Reply from COC-Online

Vielen Dank für Ihr Feedback und Ihre 3-Sterne-Bewertung. Wir möchten darauf hinweisen, dass der von Ihnen angefragte Wert bereits im ausgestellten Emissionsdokument enthalten ist, das Sie erhalten haben. Dieses Dokument dient als offizieller Nachweis der Emissionsdaten Ihres Fahrzeugs und enthält die entsprechenden Angaben zu den CO₂-Werten. Sollten Sie weitere Fragen zu den enthaltenen Daten oder zur Verwendung der Unterlagen haben, steht Ihnen unser Team gerne zur Verfügung. Wir sind stets bemüht, unseren Service rund um coc papiere auto transparent und kundenorientiert zu gestalten. Das COC Online Team | Offizielle COC-Bescheinigung für Ihr Fahrzeug
Community member 
3 Reviews
 Verified
COC online did exactly what they promised to do. I knew that hardcopy would take longer and I was given a date for that. However, it came in one week in advance of that date. The information the secure envelope contained was exactly what I wanted in order to register my Mercedes. A job well done.

Reply from COC-Online

Thank you very much for your 5-star review! We truly appreciate your detailed feedback and are delighted to hear that COC Online delivered exactly as promised. It’s great to know that your hardcopy Certificate of Conformity arrived even earlier than expected and that everything met your needs for registering your Mercedes without any issues. Providing fast, reliable, and secure delivery of COC documents is a top priority for us, and your experience reflects the level of service we aim to offer every customer. If you need another Certificate of Conformity for your Mercedes or any other vehicle in the future, we’ll be more than happy to assist you again. The COC Online Team | Official Certificate of Conformity for your vehicl
Community member 
2 Reviews
 Verified
Very good faster and reliable also good price Giving 100 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Reply from COC-Online

Thank you so much for your fantastic 5-star review and all those extra stars! We’re delighted that you found COC Online fast, reliable, and competitively priced. We always aim to make obtaining your official Certificate of Conformity (COC) as quick, easy, and convenient as possible. Thank you for choosing and recommending COC Online! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
2 Reviews
 Verified
Rapidité et ponctualité. Mais dommage de changer le lieu de livraison au dernier moment.

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis que vous ayez apprécié la rapidité et la ponctualité de notre service pour l’obtention de votre Certificat de conformité européen. Nous regrettons toutefois le changement de lieu de livraison au dernier moment et comprenons que cela ait pu être gênant. Votre remarque nous est précieuse pour continuer à améliorer l’expérience de livraison. Merci pour votre confiance envers COC Online ! L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
5 Reviews
 Verified
Livraison rapide! Personnel a l’écoute et disponible sur WhatsApp… rien à dire je recommande! Au Luxembourg le garage nous dit qu’on allait avoir entre 4 et 6 semaines d’attente alors qu’ici en quelques jours nous avons reçu le document!

Reply from COC-Online

Merci beaucoup pour votre retour positif ! Nous sommes ravis d’apprendre que la livraison de votre Certificat de conformité a été rapide et que notre équipe a su être à votre écoute, notamment via WhatsApp. C’est un réel avantage de pouvoir proposer des délais bien plus courts que ceux souvent annoncés par les garages, tout en garantissant un Certificat de conformité européen fiable et officiel. Votre recommandation est très appréciée et motive toute notre équipe à continuer dans ce sens. Au plaisir de vous accompagner à nouveau pour vos futurs besoins en Certificat de conformité voiture. L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
3 Reviews
 Verified
Aucun problème tout c'est passé rapidement et bien informé.

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes heureux de savoir que votre demande s’est déroulée rapidement, sans aucun problème, et que les informations fournies vous ont été utiles. Nous faisons notre maximum pour rendre l’obtention de votre Certificat de conformité simple, claire et efficace. Merci pour votre confiance et votre recommandation ! L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
1 Reviews
 Verified
Rien a redire service rapide et professionnel un seul défaut le prix mais je suppose que cela ne dépend pas d'eux car ils ne sont pas plus cher que d'autres fournisseurs bien au contraire

Reply from COC-Online

Merci beaucoup pour votre retour positif ! Nous sommes ravis d’apprendre que vous avez apprécié la rapidité et le professionnalisme de notre service. Nous comprenons également votre remarque concernant le prix, et nous faisons toujours notre maximum pour proposer le meilleur tarif possible pour votre Certificat de conformité tout en garantissant un service fiable et officiel. Merci pour votre confiance envers COC Online et pour votre compréhension. Nous restons à votre disposition pour toute future demande de COC ou Certificat de conformité européen. L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
2 Reviews
 Verified

Conferma della validità del prodotto.

Confermo dopo un controllo approfondito, il servizio funziona a dovere grazie Luca D.

Reply from COC-Online

Grazie mille, Luca, per la sua recensione e per aver verificato con attenzione il nostro servizio. Siamo davvero lieti che tutto abbia funzionato correttamente e che sia rimasto soddisfatto. Il nostro obiettivo è offrire un servizio COC affidabile, semplice e professionale per ottenere il Certificato di Conformità del veicolo. Grazie per la fiducia! Il team di COC Online | Certificato di Conformità ufficiale per il tuo veicolo
Community member 
1 Reviews
 Verified
Pretty quick turnaround. Received email printable cert, then, surprise, a proper version in the post.

Reply from COC-Online

Thank you very much for your 5-star review! We're delighted to hear that you were pleased with the quick turnaround. It's great to know that receiving the printable Certificate of Conformity (COC) by email first, followed by the original document by post, was a pleasant surprise. We aim to make the process as fast, convenient, and reliable as possible for all our customers. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified

Very fast delivery - 2 working days

Very fast delivery for digital PDF - 2 working days which is much faster than it was written on the delivery time. Very satisfied with the service and everything looks legit.

Reply from COC-Online

Thank you for your excellent review! We’re delighted to hear that your digital PDF COC was delivered in just 2 working days, even faster than the estimated delivery time. Providing a fast, reliable, and legitimate Certificate of Conformity service is always our priority, and it’s great to know you were very satisfied with the entire experience. We truly appreciate your trust in COC Online and hope to assist you again with your vehicle compliance documents in the future! The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Doen precies wat je vraagt en houden je goed op de hoogte van het verzendproces.

Reply from COC-Online

Hartelijk dank voor uw 5-sterrenbeoordeling! Fijn om te horen dat u tevreden bent met onze service. We vinden het belangrijk om precies te leveren wat onze klanten verwachten en hen gedurende het hele verzendproces goed op de hoogte te houden. Bedankt voor uw vertrouwen – we staan graag weer voor u klaar wanneer u een officieel COC-document nodig heeft. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Ça marche il y’a aucun souci j’ai attendu de recevoir ma carte grise pour mettre un commentaire ça marche c’est top je suis refait

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que tout s'est parfaitement déroulé et que vous avez pu obtenir votre carte grise sans aucun souci. Votre retour est particulièrement apprécié, car vous avez pris le temps de confirmer que le document a bien fonctionné dans le cadre de votre démarche administrative. Chez COC Online, nous mettons tout en œuvre pour fournir un Certificat de conformité fiable, rapide et conforme aux exigences d'immatriculation. Savoir que votre expérience a été simple et réussie est la meilleure récompense pour notre équipe. Merci encore pour votre confiance et votre recommandation ! L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
1 Reviews
 Verified
Dates of delivery where exactly as promised. Excellent service.

Reply from COC-Online

Thank you very much for your 5-star review! We’re delighted to hear that your Certificate of Conformity was delivered exactly within the promised timeframe and that you found our service excellent. Your satisfaction with our fast and reliable COC service means a lot to us. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
2 Reviews
 Verified
Rien a redire.recu le papier officielle plus rapidement que prévue.

Reply from COC-Online

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez reçu votre Certificat de conformité officiel plus rapidement que prévu. Votre satisfaction est notre priorité, et nous mettons tout en œuvre pour offrir un service rapide, fiable et efficace pour l'obtention de votre Certificat de conformité européen. Merci pour votre confiance, et au plaisir de vous accompagner à nouveau si vous en avez besoin. L'équipe de COC Online | Certificat de Conformité officiel pour votre véhicule
Community member 
1 Reviews
 Verified
I received the copy of COC but it didn't resolve my problem. The label that is on the door panel of my car shows all the type of tyres that can be used on the car. In my Vehicle registration document , there is only one type of them but there must be an error. That's why I requested the COC. But in the COC I received there is only in type of tyres too... so my problem is not solved and I spent my money for nothing. I need to have the certification of all the type of tyre that can be applied on this model so I can modify my documents. In the COC There should be all the list of Tyres as it is on the door panel of my car. I wrote to the COC ONLINE email but I got no answer. Wasted Money.

Reply from COC-Online

We’re sorry to hear that your experience did not meet your expectations, and we fully understand how frustrating this situation can be. We would like to clarify that we did respond to your email, where we explained in detail that the tyres listed in your Certificate of Conformity (COC) are the only ones officially approved under the European type approval for your vehicle. We also provided you with an official screenshot of the homologation data to confirm and support this information. Please note that the COC is an official document issued in accordance with European regulations and only includes the specifications approved at the time of the vehicle’s type approval. While the label on your car’s door panel may show additional tyre options, these are not always part of the official homologation valid for registration documents. We’re sorry for any confusion this may have caused, but the information in your Certificate of Conformity is accurate and verified according to the manufacturer’s official data and European homologation standards. If you need any further assistance or would like us to review your case again, we remain at your disposal. The COC Online Team | Official Certificate of Conformity for your vehicle
Community member 
1 Reviews
 Verified
Excelente!

Reply from COC-Online

¡Muchas gracias por tus 5 estrellas! Nos alegra saber que has tenido una excelente experiencia con COC Online. Seguiremos trabajando para ofrecer un servicio rápido y fiable en la obtención del Certificado de Conformidad COC para vehículos. ¡Gracias por tu confianza! El equipo de COC Online | Certificados de Conformidad oficiales para tu vehículo

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Contact

COC-Online

Visit website

About

COC-Online

At COC-Online.com, we specialize in managing Certificates of Conformity (COC) for the registration of imported vehicles across Europe. With years of experience in the industry, we offer a fast, secur...

This company has linked Trusted Shops profiles.

Show all profiles