Certificate for livehelfi.com/en
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
16/08/2018
Valid until
15/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for livehelfi.com/en
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- Delivery
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- Goods
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- Customer service
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Experience with livehelfi.com/en
Date of publication
15/08/2019
Date of order
06/08/2019
15/08/2019
Na bestelling, heel vlot geleverd
Date of publication
14/08/2019
Date of order
05/08/2019
14/08/2019
Really fast delivery and great customer service
Date of publication
14/08/2019
Date of order
05/08/2019
14/08/2019
While I twice got ground beans instead of whole beans for my order, I have to say the customer service at LiveHelfi is amongst the best I have experienced. Anna in customer service has been very prompt in fixing the problem I had, the order arrived twice within 48hrs and everyone is friendly and accommodating. THAT is what I call extremely good customer service.
Date of publication
13/08/2019
Date of order
04/08/2019
13/08/2019
Great and quick service.
Date of publication
11/08/2019
Date of order
25/07/2019
11/08/2019
Top class products, delivered swiftly to your door - great service
Date of publication
09/08/2019
Date of order
31/07/2019
09/08/2019
High quality products, super fast delivery anywhere in Europe. Everything I get from there is perfect, delivered to my door. I think they are very selective in the products they choose for their site, so I always feel confident that if I buy something at Livehefi, it will be of the best quality possible. It's clear that they use the products themselves for their own health.
Date of publication
08/08/2019
Date of order
29/07/2019
08/08/2019
fast and reliable top quality products
Date of publication
05/08/2019
Date of order
27/07/2019
05/08/2019
Super consigliato, tempi di consegna veloci prodotti bulletproof perfetti e prezzi ragionevoli
Date of publication
05/08/2019
Date of order
26/07/2019
05/08/2019
A bit of delay and for some reason the order was split in two. Otherwise I am always satisfied with their service.
Date of publication
04/08/2019
Date of order
26/07/2019
04/08/2019
Fast delivery, an excellent service overall
Date of publication
02/08/2019
Date of order
24/07/2019
02/08/2019
Very fast and nice packaging
Date of publication
31/07/2019
Date of order
22/07/2019
31/07/2019
Everything super clear and efficiently handled
Date of publication
28/07/2019
Date of order
19/07/2019
28/07/2019
Always totally reliable.
Date of publication
28/07/2019
Date of order
19/07/2019
28/07/2019
Livehelfi has great products and it delivers
Date of publication
26/07/2019
Date of order
17/07/2019
26/07/2019
Great biohacking shop
Date of publication
25/07/2019
Date of order
04/07/2019
25/07/2019
Everything top notch
Date of publication
24/07/2019
Date of order
15/07/2019
24/07/2019
It’s great to know you guys exist & that you live it as well as sell it. Amazing service. Thanks. Tommy.
Date of publication
23/07/2019
Date of order
14/07/2019
23/07/2019
Everything perfect
Date of publication
22/07/2019
Date of order
07/07/2019
22/07/2019
As always satisfied
Date of publication
21/07/2019
Date of order
12/07/2019
21/07/2019
Is a previlege to get so many nice products
Date of publication
20/07/2019
Date of order
11/07/2019
20/07/2019
Speedy delivery.
Excellent customer service.
Excellent customer service.
Date of publication
18/07/2019
Date of order
06/07/2019
18/07/2019
As always: top everything
Date of publication
17/07/2019
Date of order
08/07/2019
17/07/2019
Delivery was fast and I like Bulletproof coffee, its clean and taste good
Date of publication
15/07/2019
Date of order
06/07/2019
15/07/2019
Grazie perché trovo i miei prodotti preferiti e senza di voi mi rimarrebbe impossibile. Grazie per la spedizione sempre puntuale e superveloce a presto Giada
Date of publication
15/07/2019
Date of order
06/07/2019
15/07/2019
Received the things I ordered
Date of publication
15/07/2019
Date of order
05/07/2019
15/07/2019
The shop was very fast and precise again.
Date of publication
14/07/2019
Date of order
05/07/2019
14/07/2019
Great products, quick service and very good customer service
Date of publication
13/07/2019
Date of order
04/07/2019
13/07/2019
quick delivery, arrived as promised
Date of publication
12/07/2019
Date of order
03/07/2019
12/07/2019
Great products and great customer service
Date of publication
11/07/2019
Date of order
02/07/2019
11/07/2019
Delivery service GLS is not so reliable in Austria. It would be good to offer an alternative delivery service (DHL or Fedex).
Date of publication
09/07/2019
Date of order
30/06/2019
09/07/2019
change delivery option
Date of publication
09/07/2019
Date of order
30/06/2019
09/07/2019
Expensive shipping rates and the courrier never showed up, left a note or called. At the end I cancelled the order. The answer was I will be refund, not yet refunded. Awful experience, wasted a lot of time in waiting at home for the order to arrive, and writing emails to the customer sevice. The customer service did not react quickly to my request to help, instead ignored me at the beginning.
livehelfi.com/en replies: 10/07/2019
We are sorry that this happened. Below are a few comments on your review:
-We don't earn on shipping. We charge what we have to pay the shipping company.
- Once the order is shipped, it is out of our hands. We are dependend on the reliability of the shipping company.
- Our customer service did their utmost best to get the order delivered. - We pay the refund the moment we receive the products
Date of publication
05/07/2019
Date of order
26/06/2019
05/07/2019
Nice to be able to buy keto and MCT products within EU, the market is pretty undeveloped here still
livehelfi.com/en
livehelfi.com/en was certified by Trusted Shops on 16/08/2018.
Contact
Loopkantstraat 25
5405 AC Uden
Netherlands
5405 AC Uden
Netherlands
Tel: +31 (0) 634 152 093
service@livehelfi.com
livehelfi.com/en
Owner
Brickmeetsbyte B.V.
Loopkantstraat 25
5405 AC Uden
Netherlands
Loopkantstraat 25
5405 AC Uden
Netherlands
Authorized representative
Eduard De Wilde
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with livehelfi.com/en in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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