Online shops certified with a Trustmark can offer Trusted Shops' Buyer Protection. If your order doesn't arrive or you're having trouble receiving a refund after you've returned your purchase, Trusted Shops will support you in resolving the issue and refund payments you've already made. Trusted Shops' free Buyer Protection Classic secures purchases up to {currency} {maxProtectionAmount}. The buyer protection is valid for {maxProtectionDuration} days.

You can protect your purchase up to an amount of {maxProtectionAmountWithCurrency} against the loss of your payment in the event of non-delivery or after the return of the goods – regardless of the method of payment. The maximum period of coverage is {maxProtectionDuration} days. You will be informed of the exact period of coverage when you take out the Trusted Shops guarantee. You can view the costs of the guarantee and the respective period of coverage here:

about Trusted Shops’ Buyer Protection. 

Purchases at {companyName} are not covered by the Trusted Shops Buyer Protection. 

If this is your company, you can claim this profile and start building trust with your customers.

{CompanyName} might not know about this profile.

This company has claimed their profile and can
&#8226; publicly respond to reviews.
&#8226; add and change their company information on this profile.



{CompanyName} doesn't actively invite their customers to write reviews.

{CompanyName} has been using Trusted Shops products since {date}. The company actively invites their customers to write reviews.

They might not see the reviews on this page. Once this company claims their profile, they can respond to reviews.

https://help.etrusted.com/hc/en-gb/articles/4419944605341 

Click here to go to our shop search.

Oops, this page was not found.

This company has additional Trusted Shops profiles.

New reviews will appear here once they get published.

Help others make smart choices by sharing your opinion.

You’ll find three types of reviews on Trusted Shops company profiles. Verified reviews have been collected by companies while being a Trusted Shops member, and have been verified. Reviews without a label have been written proactively by users and haven’t been verified. Companies can choose to add reviews from other review platforms to their company profile. These are marked as imported and aren’t included in the overall rating. Imported reviews are not verified. 

Every order can be rated with up to 5 stars. Customers can review a shop up to 6 months after placing an order. The average of the rating scores of all reviews made in the last twelve months are used to calculate an overall rating score. Comments give customers the chance to share their experiences in their own words.
The

5.00 - 4.50 Excellent
4.49 - 3.50 Good
3.49 - 2.50 Fair
2.49 - 1.50 Poor
1.49 - 1.00 Very poor

Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops performs automatic and manual checks on all reviews because only authentic reviews really help customers make the right purchase decision.

Let the experiences of other customers guide you!

Shop score based on the number of stars

Authentic customer reviews for more trust

https://help.etrusted.com/hc/en-gb/articles/4419944605341#active-review-management

{CompanyName} uses Active Review Management from Trusted Shops. This means that all reviews are manually scanned for 

and reviews are not published if they contain such content. 

{companyName} reviews ✓ {ratingCount} verified reviews by real customers ✓ Total rating: {classification} ({average})

{companyName} is an approved member of Trusted Shops. Find out more about the company here. 


{companyName} reviews ✓ {ratingCount} verified review by real customers ✓ Rating: {classification} ({average})

Read {ratingCount} reviews about {companyName} on trustedshops.eu and share your experience with other users ✓ {classification} ({average})

Find out more about {companyName} and share your experience with other users.

Read {ratingCount} review for {companyName} on Trusted Shops and share your experience with other users ✓ Rating: {classification} ({average})

{companyName} reviews | Read {ratingCount} {companyName} reviews

{companyName} reviews | Information about {companyName} 

{companyName} reviews | Read {ratingCount} review for {companyName}

{companyName} reviews | What's your opinion of {companyName}?

{companyName} reviews | Read {companyName} reviews

Find secure online shops:

Therefore, you cannot review the shop on our system.

It is also not possible to protect your purchases for this shop using the Trusted Shops money-back guarantee. Guarantees that have already been taken out will, of course, remain valid.

You can find answers to the frequently asked questions in our help area, as well as our contact details in case you prefer to write us or give us a call.

This shop is no longer a Trusted Shops member

Discover similar companies by using Trusted Shops’ search function.

This company has further profiles in other languages.

This profile has not collected any reviews so far

{count} verified reviews in the last 12 months

---------------------------------------------

Thank you for reporting this review. We have pre-filled this email with all the
information needed to deal with your request. You can simply click send, or add any
comments above the line if you want to tell us more. 

We will review your request as soon as possible and delete the review if it
meets our criteria for removal. 

You have selected the following reason for reporting this review: 

We are glad that you find this review helpful. Please accept the according cookies for the like function to continue.

Try searching for another keyword or remove filters.

No matching reviews

Voucher code

Imprint

Data protections

Cookie settings

Services

Information

Company

For retailers

Log in to edit your reviews and protections for your orders in your shop and to manage general settings.

Log in to get an overview of your orders, protections, reviews and to subsequently secure your purchases.

Help

As a Trusted Shops member, you can respond to reviews in an instant with our smart rating tool. 

As a Trusted Shops customer, you can report this review directly in your Control Centre. 

Do you think there’s something wrong with this review? Please answer a few questions to help us understand your request.

Learn more about which reviews we  can or can’t remove in our 

{companyName} used Trusted Shops to collect this review from a customer. This means we can verify that this review is based on a real experience. Find out

light11.de GmbH

The online shop light 11.eu creates the perfect atmosphere for modern-day living with intelligent home lighting solutions.

light11.eu
Reviews:

89 reviews in the last 12 months4,169 total reviews

Trustmark
Valid

Trustmark
Valid

Most relevant positive review

Most relevant negative review

Reviews for light11.eu

light11.euReviews:

89 reviews in the last 12 months4,169 total reviews

TrustmarkValid

Most relevant positive review

Most relevant negative review

Reviews for light11.eu

light11.eu
Reviews:

Trustmark
Valid