light11.eu

Reviews:

Super bedrijf, concurrerende prijzen, snelle levering, goede en snelle aftersales, betrouwbaar, helpdesk reageert binnen het uur, bij levering kleine verfspat op de lampenkap, geen probleem stuur maar kosteloos terug dan krijgt een nieuwe of u kunt een korting krijgen, korting geaccepteerd, verfspat professioneel laten verwijderen, iedereen blij!

I ordered 2 Fabbian Tripla lamps and paid €520 in full upfront. Only one was delivered. I've been waiting for the second one for 11 months. During this time — 12 postponements of the delivery date. Every time the same automated email: "we could not meet the delivery date, new date is...". And so it goes in circles: July, August, September, October, November, December, February, March... The latest promise is May 2026 — exactly one year after the order. Meanwhile, the exact same lamp is in stock at other EU retailers with 1–3 day delivery. Light11 simply doesn't want to deliver at the old price — prices have gone up, and it's not profitable for them to honor their own contract. €260 of my money has been held hostage for almost a year. No apologies, no compensation, no initiative. Just template replies ending with "We wish you a very nice day". This is not a shop — it's a trap: they take prepayment without having the product in stock, then feed you promises for months.

All communication was super clear and helpful. Thank you not only for the delivery process, but also the product - it's great!

A luminária da FLOS está de acordo com as nossas expetativas. Vinha bem embalada e entregue dentro do prazo. Só não posso dar 5 estrelas porque a UPS pura e simplesmente não funcionou, tendo entregue a encomenda (com uma dimensão razoável) noutro local. Mais, mentiu ao informar que tinha tentado fazer a entrega na casa/escritório, onde está sempre gente.

I paid for the order and received nothing. The order was made on 19.09, today is 13.10. I have no support , I sent many emails and no one answered.

Very fast delivery. Very good email updates. Just the right amount. Also very good packaging. The only minor think was that the lamp I ordered was a bit scratched on the top. Besides that, everything was perfect.

Horrible! I didn’t receive my order! The order was made on 19.09. Today is 13.10! I paid for the order. No feedback

It would have been 5 stars if you didn't use UPS for delivery. They are the worst in Sweden......

on a fait le payement par virement de article qui n'est jamais arriver

Večkrat sem že kupila izdelke pri light 11, vedno sem bila zadovoljna s hitro dostavo pošiljk.

Fast delivery, many brands on stock, payment in advanca by bank transfer where you get additional discount, respondive customer service, you have one months time to pay ordered items. I really recomend Light11.eu.

Super quick service. Product fits perfectly!

Dreadful service. Took payment and never delivered.

Very efficient. Parcel was delivered very quickly and well packaged.

everything was perfect

Oceňuji rychlost dodání

Everything perfect! Been buying from light11 for many years now. Always competitive prices and quick deliveries!