Review summary
Customers overwhelmingly praise the comfort of the shoes, often noting they are comfortable right out of the box and suitable for extended wear. High quality craftsmanship and materials are frequently highlighted, with many customers mentioning the durability and the handmade aspect of the shoes. The beautiful, unique, and versatile designs are also appreciated, with customers expressing satisfaction with the variety of styles and colors. Customer service receives high marks for being responsive, helpful, and accommodating, especially when it comes to exchanges and resolving issues. Additionally, fast and reliable shipping is a recurring positive theme. Some customers report concerns about fit and sizing, including issues with strap lengths, width options, and challenges for those with narrow or wide feet. While shipping is generally praised, a few reviews suggest there is minor room for improvement in communication.
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How Trusted Shops prevents fake reviewsReviewsMEXAS® EN
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Verified
Stylish and comfortable
I love the style and colours of these sandals. I used the ‘measure your feet’ tool and got my usual sandal size (one size smaller than my closed toe size). They’re a little on the large side but the fit is decent enough to still wear them. The shape fits my Celtic/Greek foot shape well. Overall they’re comfortable and I’ve walked quite far in them already. I’m used to barefoot shoes but they can be a struggle on city streets and this transition sole is a great alternative, while still being flexible and anatomically correct.
Verified
Really nice sandals. Comfortable and good looking. Sems like really good quality as well. My feet are wide and low volume. They fit well and with some room for swelling. Would probably fit medium volume as well. The sole is a little thicker (not too thin like some barefoot shoes) so I walk comfortably on asfalt and hard surfaces. My fore foot does not hurt. I used the “measure tool” to choose size and it worked out well but I was a bit worried because according to the size guide the length of the shoe is 25 cm in size 39 and my feet are about 24,8-25 cm. But the measure tool was right, 39 fits perfect. Muchas gracias!
Reply from MEXAS® EN
Thank you so much for this detailed feedback! 🧡
We’re delighted to hear that the fit, comfort and sizing tool worked so well for you. It’s especially helpful to know that they suit wide, low-volume feet and remain comfortable even on hard surfaces. Thanks for trusting the measuring tool — we’re so happy it led you to the perfect size! ✨
Verified
A sandália Mexas apresenta um design moderno e versátil, adequado para diferentes ocasiões do dia a dia. O material utilizado demonstra boa qualidade, proporcionando conforto durante o uso prolongado. O ajuste aos pés é satisfatório, oferecendo estabilidade ao caminhar e reduzindo pontos de pressão.
Entre os pontos positivos, destacam-se o acabamento bem elaborado, a leveza da sandália e a facilidade de combinação com diversos estilos de roupa. Além disso, o solado oferece aderência adequada, contribuindo para a segurança e o conforto.
Verified
Comfort and craftmanship
The sandals look even better in real life. The real treat is how comfortable they are. I've been wearing barefoot shoes for almost 3 years now but wanted something for summer with a bit of a higher profile. These were perfect - from the workmanship to the fit. Nothing was cutting into parts of my foot or ankle. The leather is really great quality. I'll definitely be getting a second pair! Thank you :)
Verified
Super comfortable shoes that magnify the feet at the same time.bring…”un je ne sais quoi" to the style. Small flat on the last 2 pairs purchased (I am already the happy owner of 4 pairs). They cut a little more than before and the yellow pair gives off a strong smell of "chemical" product. I'm waiting for a pair by the end of June.... Identical to a pair already there since last year. I can give you a feedback if you want?
Reply from MEXAS® EN
Thank you so much for your loyalty and for owning already 4 pairs of MEXAS! 🧡
We're delighted that you find them comfortable and stylish. We also appreciate your honest feedback regarding the last two pairs. We're sorry they feel a bit tighter than previous models, and regarding the yellow pair, the strong smell should gradually fade if you leave them to air out in a dry place away from direct sunlight.
And yes, absolutely! We'd love to hear your feedback on the pair you'll receive at the end of June. Comments from returning customers like you are incredibly valuable and help us continue improving our products. ✨
Verified
Amazing craftsmanship! A great sandal with extra wide toe space, some sloping so my pinkie didn’t quite fit in.
The sandal is overall wide also in the heel area and the around the ankles.
The colour is a lot lighter than in the photos.
I loved the design and feeling of them 🤩unfortunately they do not fit right, so I will have to send them back 😭 and try the non wide barefoot version.
Verified
I ordered 3 lovely pare of sandals, because I have difficult feet I thought maybe one pare would fit and i could always return the others. But guess what they all where absolutely perfect. The design, fit and quality. I’m so happy with this brand and looking forward to wear them this summer. Happy costumer :)
Verified
Adorei!
Correu tudo muito bem. O site é muito intuitivo, a entrega foi rápida, os sapatos Catrina são lindos!, os chetumal super confortáveis e elegantes, e a qualidade muito boa. Estava com receio do número, principalmente porque tenho o pé muito estreito, mas ficaram óptimos. Em breve vou comprar mais. Recomendo vivamente!
Verified
100% positivo
As sandálias são bonitas, bem feitas e super confortáveis. Eu adorei o facto de serem confeccionadas por artesãos valorizados pelos seus trabalhos. Recebi uma ilustração com o retrato da pessoa que confeccionou a minha sandália. Por mais empresas onde há pessoas com trabalhos dignos. Além disso, enviaram super rápido, e chegou em 2 dias.
Verified
Me encantan. Ya tengo dos pares, son súper cómodas, de buena calidad y relación calidad-precio, insuperables.
Tallan perfecto. Lo único que deberían incluir son más agujeritos para las que somos de pie fino.
Verified
Just Perfekt
Very komfortabel and beautiful pair of Shoes with perfekt Fit.
Plus the lovely Keyring with the miniaturen Sandal as a Gift.
And the Postcard with a Drawing of Maria, who made my Shoes. Gives my Order a personal touch.
Love goes out to Maria and her Family ♥️
I will buy again.
Verified
Son maravillosas!!! Cómodas, puedo andar largas distancias y muchas horas que es como si no llevara nada.
Muy satisfecha y muy bonito conocer la historia que hay detrás de la marca.
Verified
I absoluty loved them. So confortable.
They are much more comfortable than I expected, right from the first use. The only problem is that now I feel like I'm missing a pair of each color. I absolutly loved them.
Verified
The quality of shoes is amazing and they are very comfy. It would be nice tho to provide more information about the narrow shoe sizes. Like for example, more detailed size description of the tip of the shoes
Reply from MEXAS® EN
Thank you so much for your kind words 😊
We really appreciate your feedback and will definitely share it with our product team to improve the sizing information, especially for narrower styles.
Thanks again for helping us improve 💛
Verified
Really good customer service with straight, quick and helpful answers.
Information in order confirmation mails and through postal service war on point.
Verified
Entrega rápida, calçado de qualidade, conforme descrito.
Estou desiludida apenas com a largura do sapato... encomendei um modelo de largura média (que não existe com largura maior) mas é bastante mais estreito do que seria expectável para um sapato de transição para barefoot.
Reply from MEXAS® EN
Obrigada pelo seu feedback 🧡
Ficamos felizes que tenha gostado da qualidade e da entrega. Sentimos que a largura não tenha correspondido às expectativas — se quiser, escreva-nos para buenasvibras@mexas.co e teremos todo o gosto em ajudá-la a encontrar o modelo mais adequado. ✨
Verified
The shoes are very well crafted and I love the wide fit. The soles are less flexible than expected. I love their return policy, it makes it very easy to do.
Verified
Foot measurements as in table seem unreliable. Shoe should have been long enough and was not. Maybe better results via digital measure?
Verified
Comfortable stylish sandals
Really lovely, well made sandals that have been super comfortable from the minute I put them on. I’ve had loads of compliments about them. Highly recommend these sandals ❤️
Verified
I love the quality of the shoe, the style, and the width. My main issue is the distance between toebox and the ankle strap. In my opinion, it is too short and the ankle strap is pulling on the toe space and making too low (thus pressing on my toe). I would just lengthen the tongue to prevent the pulling.
Reply from MEXAS® EN
Thank you very much for your detailed feedback 🧡
We're delighted that you love the quality, style, and width of the shoe.
Your observation about the distance between the toe box and the ankle strap is extremely valuable. Suggestions like lengthening that section help us identify possible improvements for future designs.
Thank you for taking the time to share such thoughtful feedback ✨.
