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EXIT Toys - exittoys.ieReviews

: 272Excellent

4.68

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certified since: 6/5/2018
updated on: 6/27/2022
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certified since: 6/5/2018
updated on: 6/27/2022
EXIT Toys - exittoys.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At EXIT Toys - exittoys.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for EXIT Toys - exittoys.ie

44 verified reviews in the last 12 months

272 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 month ago
Quick delivery and well packaged. I purchased the pool cover for a pool I had previously purchased here. I love the pool and the cover, but I have had a couple issues. The parts should really have numbers on them so you can link with the numbers on the instructions. It made putting the pool together the first time a lot more taxing thank it should have been. I have since labelled all the parts with a sharpie. Another issue was the first poles of the cover on either side snapped at the bottom, just above the screw where it slots it to the main mechanism. There was 2 of us on either side opening it slowly at the time and none of the other poles snapped or showed any sign of damage so I think they may have had week points in manufacturing. I have since wd40'd all the other moving parts to insure they move smoothly. The cover is amazing and very much needed to keep the pool free of debris and warm.
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1 year ago
Fantastic high quality products, huge let done is the extremely long lead in times on items, unfortunately my delivery was missing essential parts, customer service had no motivation, had to call them to read my email after no reply. Awaiting parts to be delivered. (7days) after sending email about it....
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Reviews for EXIT Toys - exittoys.ie

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 Verified review
1 month ago
Quick delivery and well packaged. I purchased the pool cover for a pool I had previously purchased here. I love the pool and the cover, but I have had a couple issues. The parts should really have numbers on them so you can link with the numbers on the instructions. It made putting the pool together the first time a lot more taxing thank it should have been. I have since labelled all the parts with a sharpie. Another issue was the first poles of the cover on either side snapped at the bottom, just above the screw where it slots it to the main mechanism. There was 2 of us on either side opening it slowly at the time and none of the other poles snapped or showed any sign of damage so I think they may have had week points in manufacturing. I have since wd40'd all the other moving parts to insure they move smoothly. The cover is amazing and very much needed to keep the pool free of debris and warm.
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 Verified review
5 days ago
Fast delivery and the item meet exactly the website description
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 Verified review
10 months ago
Products came well packaged and quickly. My only problem was with the pool assembly as poles are labelled in the instructions but not on the actual poles themselves .
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 Verified review
1 year ago
Fantastic high quality products, huge let done is the extremely long lead in times on items, unfortunately my delivery was missing essential parts, customer service had no motivation, had to call them to read my email after no reply. Awaiting parts to be delivered. (7days) after sending email about it....
Report review
Answer by EXIT Toys - exittoys.ie
1 year ago
Thanks for your feedback, it shows that we have room for improvement. Unfortunately we weren't able to respond to your email the same evening, but fortunately you called us to pick it up as soon as possible. The missing part is now on its way to you! Enjoy it! Greetings Team EXIT Toys.
 Verified review
5 months ago
One of the black poles split when we were putting it through the backboard. Cut both my hands. We had no choice but to use it. The instructions are practically impossible to read too. Saying all that when we got it up it works brilliantly. We bought 2 so the kids(and adults) have a match
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Answer by EXIT Toys - exittoys.ie
5 months ago
Hi Gerry, I am sorry to read that one of the black poles has already split. This should not be happening! Please send us an email to info@exittoys.com and we will solve this for you.