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Most relevant positive review
Jul 30, 2024
Verified review
The trampoline components seem very good quality. Aside from the poles that encircle the safety net, top and bottom, which needed a lot of encouragement to click together at the two junctions. Everything else went together perfectly. I had query on one component as did not match my manual. I sent query through portal and got prompt response. The newer fibre glass poles I queried where definitely easier to install than the threaded set.
The pool is good and seam’s look sound.
My main issues is buying from a .ie address and receiving a eu plug on the pump. Have you tried plugging in said plug with an adapter in outside plug socket!
Also a sticker on the poles would save some time
Hi,
We're delighted that you took the time to leave a positive review. We hope you continue to enjoy your EXIT Pool 🍀
Best regards, Team EXIT Toys
Aug 16, 2024
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Answer by EXIT Toys - exittoys.ie
Aug 26, 2024
Thank you so much for taking the time to post a review🍀
We hope you enjoy your EXIT Toys product!
Kind regards,
Team EXIT Toys
Aug 15, 2024
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Answer by EXIT Toys - exittoys.ie
Aug 26, 2024
We are sorry to hear that you are not satisfied and have had this experience. This is definitely not what we want for our customers. If the problem is still unresolved, we kindly ask you to contact us. We are ready to help you and find a solution together.
Kind regards,
Team EXIT Toys
Jul 30, 2024
Verified review
Good quality components, responsive portal for queries
The trampoline components seem very good quality. Aside from the poles that encircle the safety net, top and bottom, which needed a lot of encouragement to click together at the two junctions. Everything else went together perfectly. I had query on one component as did not match my manual. I sent query through portal and got prompt response. The newer fibre glass poles I queried where definitely easier to install than the threaded set.
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Answer by EXIT Toys - exittoys.ie
Aug 26, 2024
Thank you for your review. We're glad to hear that most of the trampoline components were of good quality and went together perfectly. We’re sorry to hear that the poles for the safety net required extra effort to assemble, and we appreciate your patience. It’s great to know that our support team was able to promptly assist with your query regarding the newer fiberglass poles. If you have any further concerns, please don't hesitate to reach out.
Best regards
Team EXIT Toys
Jul 16, 2024
Verified review
Happy kids!
Stuff is great quality, though the trampoline is expensive I do feel it's worth it. Pools great value though spare parts are expensive. 1st one sprung a leak within a month but I'm pretty sure it was my own fault when moving it. But for the 79 euro I paid, I just ordered another. This one won't be moving! Overall very happy. Delivery was quick also.
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Answer by EXIT Toys - exittoys.ie
Jul 17, 2024
Hello,
Thank you for your positive review! Very nice to read that you are so enthusiastic about our product. And such reviews make us happy! 😃
Kind regards,
Team EXIT Toys
Mar 5, 2024
Verified review
Ordered a trampoline. Arrived promptly in 3 boxes but one part was defective so couldn't assemble. Was easy to contact customer service, quote part number from assembly instructions and upload some images of the defect and they're now sending a replacement part.
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Answer by EXIT Toys - exittoys.ie
Mar 18, 2024
Hello!
Thank you for your positive review! Very nice to read that you are so enthusiastic about our service. We also make every effort to continuously improve our service. We look forward to seeing you again with us.
Kind regards,
Team EXIT Toys
Jun 21, 2024
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Answer by EXIT Toys - exittoys.ie
Jul 4, 2024
Thank you so much for taking the trouble to post a review🍀
We hope you enjoy your EXIT Toys product!
Kind regards,
Team EXIT Toys
Jun 10, 2024
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Answer by EXIT Toys - exittoys.ie
Jun 11, 2024
Thank you so much for taking the time to post a review🍀
We hope you enjoy your EXIT Toys product!
Kind regards,
Team EXIT Toys
May 2, 2024
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Answer by EXIT Toys - exittoys.ie
May 7, 2024
Hello,
How incredibly nice that you left a positive review and took the time to do so. Thank you for that! We wish you lots of fun with your EXIT product!
Kind regards,
Team EXIT Toys
Mar 4, 2024
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Answer by EXIT Toys - exittoys.ie
Mar 18, 2024
Good morning!
Thank you for taking the effort to post a review.
We make every effort to continuously improve our service.
Kind regards,
Team EXIT Toys
Jun 19, 2024
Verified review
Not an irish plug. Plug is good
The pool is good and seam’s look sound.
My main issues is buying from a .ie address and receiving a eu plug on the pump. Have you tried plugging in said plug with an adapter in outside plug socket!
Also a sticker on the poles would save some time
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Answer by EXIT Toys - exittoys.ie
Jul 4, 2024
Thank you for your feedback. Hopefully it works like this, otherwise please contact us. I hope that you have a lot of fun with your purchase.
Kind regards,
Team EXIT Toys
May 31, 2024
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Answer by EXIT Toys - exittoys.ie
Jun 3, 2024
Thank you for taking the time to leave a review. We are sorry that you are not satisfied with your EXIT experience. Could you please contact us so that we can provide you with the appropriate service.
Kind regards,
Team EXIT Toys