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EXIT Toys - exittoys.ie
Reviews:

34 reviews in the last 12 months326 total reviews  

4.71
Excellent

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Top positive review

Sep 4, 2023
 Verified review
Bought the Getset Monkey bar. It was delivered to Ireland within a week, clear and easy to follow instructions, and is sturdy and looks designed to last. Had a query before purchasing & customer service was great. Very happy all round.

Top negative review

Jun 21, 2023
 Verified review
The final product is good, but it could be better. A few poorly placed screw holes or perhaps they were correct before the wood shrank. No problem if you have a drill for some DIY. Unfortunately some of the parts are warped/ twisted which made assembly difficult and makes the final product look a bit less than perfect but it will still do the job, but might not last as long as advertised. I would recommend having some longer screws or a countersink drill bit handy or a clamp to pull the warped wood flat as the screws provided weren't long enough to do the job on the twisted parts. The packaging was falling apart when we received our delivery, parts were jumbled up inside the box so maybe it wasn't stored correctly in the warehouse or during transit and this led to the problems with warped timber or maybe this just happened during delivery, either way I expected better for the price we paid but all in all we ended up with a decent sandpit after the addition or some extra screws and a bit of diy.
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Reviews for EXIT Toys - exittoys.ie

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2 days ago
 Verified review
Quick delivery. Easy instructions and the trampoline seems great. Very happy with everything
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May 30, 2024
 Verified review
Very happy. Delivered in time. Nicely packed
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Answer by EXIT Toys - exittoys.ie
Jun 3, 2024
We're delighted that you took the time to leave a positive review. We hope you continue to enjoy your EXIT pool 🍀 Best regards, Team EXIT Toys
8 days ago
 Verified review
Great quality products and customer service
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Answer by EXIT Toys - exittoys.ie
7 days ago
Thank you for your fantastic review! We are delighted that you are happy with the quality of our products and our customer service. We hope you enjoy your EXIT Toys product! Kind regards, Team EXIT Toys
May 25, 2024
 Verified review

Great service

Fast, transparent
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Answer by EXIT Toys - exittoys.ie
May 28, 2024
Thank you very much for your fantastic review! We are happy to hear that you had a great experience with the fast service. Kind regards, Team EXIT Toys
8 days ago
 Verified review
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Answer by EXIT Toys - exittoys.ie
7 days ago
Thank you so much for taking the time to post a review🍀 We hope you enjoy your EXIT Toys product! Kind regards, Team EXIT Toys
8 days ago
 Verified review
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Answer by EXIT Toys - exittoys.ie
7 days ago
Thank you so much for your 5-star review! ⭐️
13 days ago
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Answer by EXIT Toys - exittoys.ie
12 days ago
Thank you for your positive review! Very nice to read that you are so enthusiastic about our product. And such reviews make us extremely happy! 😃 Kind regards, Team EXIT Toys
May 31, 2024
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Answer by EXIT Toys - exittoys.ie
Jun 3, 2024
Thank you so much for your 5-star review! ⭐️
May 23, 2024
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Answer by EXIT Toys - exittoys.ie
May 23, 2024
Thank you so much for your 5-star rating! ⭐️
May 21, 2024
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Answer by EXIT Toys - exittoys.ie
May 23, 2024
Thank you so much for your 5-star rating! ⭐️
May 31, 2024
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Answer by EXIT Toys - exittoys.ie
Jun 3, 2024
Thank you for taking the time to leave a review. We are sorry that you are not satisfied with your EXIT experience. Could you please contact us so that we can provide you with the appropriate service. Kind regards, Team EXIT Toys
May 2, 2024
 Verified review

Delighted it all came so fast.

Delighted it all
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Answer by EXIT Toys - exittoys.ie
May 7, 2024
How great to hear that you are satisfied with the speed of our service! Thanks for your positive feedback, we're glad we were able to meet your expectations. Kind regards, Team EXIT Toys
May 6, 2024
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Answer by EXIT Toys - exittoys.ie
May 7, 2024
Thank you so much for your 5-star rating! ⭐️
May 2, 2024
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Answer by EXIT Toys - exittoys.ie
May 7, 2024
Hello, How incredibly nice that you left a positive review and took the time to do so. Thank you for that! We wish you lots of fun with your EXIT product! Kind regards, Team EXIT Toys
Apr 23, 2024
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Answer by EXIT Toys - exittoys.ie
Apr 24, 2024
Thank you so much for your 5-star rating! ⭐️
Mar 31, 2024
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Answer by EXIT Toys - exittoys.ie
Apr 2, 2024
Thank you so much for your 5-star rating! ⭐️
Mar 18, 2024
 Verified review
Great trampoline for a small garden. Decided to order the storm cover and ladder afterwards too. Prompt delivery, good after sales support: we had a faulty part, sent them a photo and the part number from instructions book and they posted out a replacement part with no hassle
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Answer by EXIT Toys - exittoys.ie
Mar 19, 2024
Hi, How incredibly nice to read that you are so positive about our EXIT Silhouette. Thank you for taking the time to write this positive review. We wish you lots of jumping fun! 🤸‍♂️ Kind regards, team EXIT Toys
Mar 5, 2024
 Verified review
Ordered a trampoline. Arrived promptly in 3 boxes but one part was defective so couldn't assemble. Was easy to contact customer service, quote part number from assembly instructions and upload some images of the defect and they're now sending a replacement part.
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Answer by EXIT Toys - exittoys.ie
Mar 18, 2024
Hello! Thank you for your positive review! Very nice to read that you are so enthusiastic about our service. We also make every effort to continuously improve our service. We look forward to seeing you again with us. Kind regards, Team EXIT Toys
Mar 4, 2024
 Verified review
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Answer by EXIT Toys - exittoys.ie
Mar 18, 2024
Good morning! Thank you for taking the effort to post a review. We make every effort to continuously improve our service. Kind regards, Team EXIT Toys
Sep 4, 2023
 Verified review
Bought the Getset Monkey bar. It was delivered to Ireland within a week, clear and easy to follow instructions, and is sturdy and looks designed to last. Had a query before purchasing & customer service was great. Very happy all round.
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Answer by EXIT Toys - exittoys.ie
Sep 5, 2023
Hi Josh, thanks for your super positive review, very nice! We hope you enjoy it immensely! Kind regards, Team EXIT Toys