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Highly recommend
I first tasted Gentle Blue Tea in Switzerland and was hooked immediately. The smell when opening a package is heavenly.
I’m so glad I found a way to get this tea outside my trips to Switzerland.
The ordering process was easy and delivery was fast.
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The tea is very good, but unfortunately poor packaging for shipping, I received 3 tea boxes damaged..
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The beast tea shop in EU
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I love the quality of this tea I tried it first time in Switzerland and it was amazing. Prices are ok and delivery was very fast.
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10/10 would reorder
Delightful
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You have time of delivery incredible slow, last time I am buy through your shop , shopping with you give me a huge trouble, unfortunately on amazon wasn’t available the flavour I needed but never ever buy in your shop in case of need.
I have ordered on Sunday 22/2/2026 and still waiting 2/3/2026
Two orders none of them as been delivered, you are selling high level product so is supposed to serve high level customers ( Im working for this kind of people since decades and never meet anyone happy with long waiting)I don’t think this huge time for delivery is a good way to sell your product . At least for my costumers, that required your product, is unacceptable that delay…that come to me as big complaint and now is my fault if I still haven’t satisfied their request, more then one week ago
Reply from sirocco-shop.com
We use the services of the reputable company DHL, which provides us with the best delivery terms within the EU. Unfortunately, we have no control over delivery times, particularly to countries such as France, where DHL uses partner companies. One week (five working days), particularly for economy road deliveries, is standard; unfortunately, we are unable to change this. We ask for your understanding.
Sirocco Tea(m)
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I didn’t receive my order yet
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Good Work Sirocco
Will use you again 😊
PH
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Easy and fast delivery
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No tracking number. I don’t know where is my package since I placed order
Reply from sirocco-shop.com
Unfortunately, for technical reasons, our sales platform does not automatically generate tracking numbers. We understand this is an inconvenience. As a result, we will be sending individual emails containing the tracking number in future.
Sirocco Tea(m)
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Delivery time 1 week is too long
It takes 2 days to make the parcel ready and then 3-5 days to ship…
This could be improved
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Reply from sirocco-shop.com
Thank you for your assessment. Regarding turnaround time, we try to send the package on the day we receive the order. Unfortunately DHL often takes a few days to deliver the package, which is out of our control. We chose DHL because of the delivery conditions to all EU countries we ship to. Our experience with other potential partners was much worse. We are trying to improve our service, but we are a small company and do not have the negotiating power to force better conditions on our partners. And besides, tea likes its time, so we would very much appreciate your understanding.
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Great and Delicious Product and easy ordering process.
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