Certificate for Viennaconcerts.com

No. X8B808678D4605C7AC52E8D8FAFABE201
 

Approved on
12/02/2014
Valid until
11/02/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Viennaconcerts.com



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 86 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,037 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/01/2018
Date of order
29/10/2017
15/01/2018
A smooth and uneventful experience from start to finish.
4.33
Good

Date of publication
15/12/2017
Date of order
08/12/2017
15/12/2017
I booked the ticket on line and requested the ticket to be available for pick up from the box office and it did. The staff on site were all very helpful and the process was very smooth and efficient.
The concert was amazingly beautiful.
5.00
Excellent

Date of publication
02/12/2017
Date of order
02/12/2017
02/12/2017
Pleasant experience, straight forward, uncomplicated and would book ahain
5.00
Excellent

Date of publication
22/11/2017
Date of order
14/11/2017
22/11/2017
I expect to receive my tickets.
5.00
Excellent

Date of publication
21/11/2017
Date of order
21/11/2017
21/11/2017
everything was okay
5.00
Excellent

Date of publication
20/11/2017
Date of order
20/11/2017
20/11/2017
Enjoyed the concert immensely Thanks for the great service
5.00
Excellent

Date of publication
19/11/2017
Date of order
19/11/2017
19/11/2017
All went fine for me with the booking I made, nothing to add...
5.00
Excellent

Date of publication
17/11/2017
Date of order
17/11/2017
17/11/2017
What a wonderful, easy experience
5.00
Excellent

Date of publication
16/11/2017
Date of order
16/11/2017
16/11/2017
Работа сервиса очень порадовала. Все качественно и оперативно. Обязательно воспользуюсь услугами Viennaconcerts.com в будущем.
5.00
Excellent

Date of publication
16/11/2017
Date of order
16/11/2017
16/11/2017
Gick enkelt via mail. Mycket fin konsert. En trevlig kväll.
5.00
Excellent

Date of publication
15/11/2017
Date of order
15/11/2017
15/11/2017
Enjoyable evening.
5.00
Excellent

Date of publication
15/11/2017
Date of order
15/11/2017
15/11/2017
It wasoneofthe highlights of our trip.
5.00
Excellent

Date of publication
15/11/2017
Date of order
15/11/2017
15/11/2017
Well done
5.00
Excellent

Date of publication
11/11/2017
Date of order
09/11/2017
11/11/2017
A wonderful performance
4.33
Good

Date of publication
10/11/2017
Date of order
10/11/2017
10/11/2017
Reservar a través de Viennaconcerts fue muy simple, están todas las opciones y la respuesta fue excelente. Hicimos dos reservas que funcionaron perfectamente
5.00
Excellent

Date of publication
10/11/2017
Date of order
08/11/2017
10/11/2017
The concert was a joke
1.67
Poor

Viennaconcerts.com replies: 11/11/2017
Dear Sir / Madam. As a Ticket Office, we offer all classical events in Vienna, from popular concerts to world class concerts and operas. While we respect your opinion for the concert you have booked, we do not understand your rating of our service and delivery. Our Service and Delivery were Excellent. This was not a fair Review. Still, thank you for your comments.

Date of publication
10/11/2017
Date of order
10/11/2017
10/11/2017
We are enjoyed the music very much.
In each visit to Vienna we visit Kursalon.
5.00
Excellent

Date of publication
10/11/2017
Date of order
10/11/2017
10/11/2017
Servicio confiable, lo recomendaría ampliamente.
5.00
Excellent

Date of publication
10/11/2017
Date of order
09/11/2017
10/11/2017
Voucher emailed within 24 hours. No problems at venue.
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
Wonderful concert.
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
Booking tickets was easy and the service and communication were excellent. The concert was simply wonderful and certainly a highlight of our time in Austria.
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
I appreciate your kindness
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
Vanuit je "LUIE" zetel zeer relax kunnen kiezen DE MAX, mijn concerttickets op voorhand boeken,zeker voor herhaling vatbaar
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
A wonderful concert in a beautiful setting. Excellent
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
Excellent customer service,as I ordered too many tickets in error, and immediately I had informed the booking office, my money was returned in full. We thoroughly enjoyed the concert, a lovely evening.
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
Everything Was just fine.
5.00
Excellent

Date of publication
08/11/2017
Date of order
08/11/2017
08/11/2017
Aucun souci de réservation par ce site
5.00
Excellent

Date of publication
06/10/2017
Date of order
29/09/2017
06/10/2017
Great
5.00
Excellent

Date of publication
02/10/2017
Date of order
09/09/2017
02/10/2017
Location is in a downtown office, close to the fountain donnerbrunnen... You can easily search that on the Google map too.
5.00
Excellent

Date of publication
18/09/2017
Date of order
09/09/2017
18/09/2017
Easy to find on the web
4.00
Good

Date of publication
11/09/2017
Date of order
31/08/2017
11/09/2017
Everything excellent
5.00
Excellent

Date of publication
03/09/2017
Date of order
25/08/2017
03/09/2017
Vienna Concerts sorted out an email problem that caused me to double book one concert as soon as I alerted them. Really helpful and quick to respond.
Mike Chapman
5.00
Excellent

Date of publication
29/08/2017
Date of order
21/08/2017
29/08/2017
Excellent service. Thanks.
5.00
Excellent

Date of publication
24/08/2017
Date of order
16/08/2017
24/08/2017
The kindly corrected a serious error I made - no questions asked.
5.00
Excellent

Date of publication
14/08/2017
Date of order
22/07/2017
14/08/2017
Excellent concert
5.00
Excellent

Date of publication
11/08/2017
Date of order
03/08/2017
11/08/2017
I would prefer an immediate confirmation of the purchase and perhaps a possibility of e-printing the tickets.
4.67
Excellent

Date of publication
10/08/2017
Date of order
02/08/2017
10/08/2017
The whole process went very smoothly and tickets delivered in just a couple of days
5.00
Excellent

Date of publication
22/07/2017
Date of order
13/07/2017
22/07/2017
I haven't received my tickets, so I cannot rate delivery or goods. The website was easy to navigate.
5.00
Excellent

Date of publication
14/07/2017
Date of order
07/07/2017
14/07/2017
I received the tickets by mail the day after I bought them.
5.00
Excellent

Date of publication
28/06/2017
Date of order
14/06/2017
28/06/2017
Perfect timing
5.00
Excellent

Viennaconcerts.com customer reviews

Viennaconcerts.com

Viennaconcerts.com was certified by Trusted Shops on 12/02/2014.

Contact
Neuer Markt 9 / 12A
1010 Vienna
Austria
es@viennaconcerts.com
Viennaconcerts.com

Owner
Viennaconcerts.com Ticket Office GmbH
Neuer Markt 9 / 12A
1010 Vienna
Austria
Trade register
Wien HRF FN 382564 w
Authorized representative
Edmond Shabani
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Viennaconcerts.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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