Certificate for Viennaconcerts.com

No. X8B808678D4605C7AC52E8D8FAFABE201
 

Approved on
12/02/2014
Valid until
11/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Viennaconcerts.com



Excellent

4.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 103 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 951 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
perfect
5.00
Excellent

I received booked Vienna opera tickets in my hotel. They were delivered one day before my arrival and I was very satisfied with this service. As well the sitting places given were very good I am satisfied with Viennaconcerts.com services, thank you
5.00
Excellent

We were very satisfied with the concert
and when we are in Vienna again, we wil book again for sure
4.00
Good

Concert carts were waiting in the entrance.
Location was perfecr.
5.00
Excellent

Yes
5.00
Excellent

Good responsiveness, great concert Thanks
5.00
Excellent

Everything was fine, as expected.
5.00
Excellent

The pleasant surprise was the break between the concert which was first not mentioned in the description. Everything was great.
5.00
Excellent

Whole experience was delightful from beginning to end. Thank you
5.00
Excellent

Very efficient as ticket confirmation sent online allowing us to collect tickets at the venue before the performance
5.00
Excellent

The service was good, will use again
4.00
Good

Absolutely, would book through Viennaconcerts again.
5.00
Excellent

Very good
5.00
Excellent

great concerts, great venues ad exceptional customer service
5.00
Excellent

Was an excellent overall experience. The next time I travel to Vienna I will definitely be going to another orchestral concert via Vienna Concerts
5.00
Excellent

It was a wonderful experience in a gorgeous venue. Will visit again for sure
5.00
Excellent

The concert was excellent.
5.00
Excellent

Everything as expected.
5.00
Excellent

My email ticket arrived promptly after ordering I was attended to quickly when I went to the concert and the staff were very pleasant
5.00
Excellent

Thanks for very quick delivery in Belarus)
5.00
Excellent

Yes, I really appreciated the personal attention I got when I needed to change something.
5.00
Excellent

Website was very easy to use. Trouble free
5.00
Excellent

An excellent all round service
5.00
Excellent

Fue un trámite simple y fácil de hacer. Remiendo esta página
5.00
Excellent

Extremely satisfied with my concert purchase. Transition went smoothly and the tickets were waiting for us at the door. I would absolutely purchase tickets through viennaconcerts.com again.
5.00
Excellent

Really good srvice
5.00
Excellent

After I've booked the ticket they informed me that the place and time of the concert has changed and asked me if I accept those changes. I accepted the changes and arranged all my plans. But when I got on that time to the place they've stated at the e-mail, there was no concert, and also no one except us. When I called them they've said that there is no change. That was a disaster.
1.00
Very Poor

Viennaconcerts.com replies: 09/11/2016
Dear Sir / Madam. This was a very rare mistake by the concert organizer (not by us) and we are very sorry for the inconvenience. After you called us, we reacted immediately and you attended the concert you had initially booked. We are sorry for the confusion, but are also happy that you attended the concert at the end. Best regards.

Yes I am satisfied, asking for help was very satisfying
4.33
Good

In general, we are satisfied with the timely delivery and good service. The only issue is that the price was a little overpriced as we paid 46 euros for each ticket with the usual price of 32 euros.
4.67
Excellent

Our tickets were waiting at the opera box office. We got them without any difficulty.
5.00
Excellent

Good
5.00
Excellent

I did't like some changes that i have in my tickets
3.67
Good

Everything went very smoothly. We arrived at the Opera and received our tickets with no fuss.
5.00
Excellent

The website was easy to use with no worries about language differences. The e ticket arrived in good time and was simple to use at the concert venue. Very please with the whole booking experience.
5.00
Excellent

We drive 5 hours to Vienna just for you concert.
We have very good experience and very enjoined, Thanks
5.00
Excellent

Very easy to purchase tickets on line and efficient collection of actual tickets at the venue. A first class dinner and concert too, thank you.
5.00
Excellent

all good
5.00
Excellent

Very
Satisfied thankyou
5.00
Excellent

We had no printer, so we went to the ticket office with our iPhone. The person at the window was very helpful and provided us with our tickets in a very short time. He also help us finding a good restaurant before the show.

Great experience.
4.67
Excellent

Very pleased with this service. Booking a concert in Vienna turned out to be efficient and successful, and much easier than I expected
5.00
Excellent

Viennaconcerts.com customer reviews

Viennaconcerts.com

Viennaconcerts.com was certified by Trusted Shops on 12/02/2014.

Contact
Neuer Markt 9 / 12A
1010 Vienna
Austria
es@viennaconcerts.com
Viennaconcerts.com

Owner
Viennaconcerts.com Ticket Office GmbH
Neuer Markt 9 / 12A
1010 Vienna
Austria
Trade register
Wien HRF FN 382564 w
Authorized representative
Edmond Shabani
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Viennaconcerts.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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