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Viennaconcerts.comReviews

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certified since: Feb 12, 2014
updated on: Dec 3, 2022
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certified since: Feb 12, 2014
updated on: Dec 3, 2022
Viennaconcerts.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Viennaconcerts.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Viennaconcerts.com

124 verified reviews in the last 12 months

1,488 total reviews
This is how we ensure that reviews come from real consumers.

Reviews for Viennaconcerts.com

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 Verified review
Feb 21, 2022
We were due to attend a concert at the Vienna Kursalon in April 2020 but unfortunately it was cancelled due to the Covid 19 pandemic. Vienna Concerts were very professional in the way that they dealt with the refund process. We opted for a partial refund, rather than wait for a full refund, as we understood the very significant losses that Vienna Concerts were going to incur as a result of the pandemic. Now that the worst of the pandemic is over and life is beginning to return to normal, we are now planning our trip to Vienna for Spring 2023 and this will certainly include a visit to the Kursalon.
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 Verified review
Feb 16, 2022
I regret to say that we could not attend the event booked via Viennaconcerts.com due to covid-19 restrictions. The support team rendered assistance in every possible way to make easy and fast refund. Thank you so much indeed for your understanding and professionalism during these hard times! We miss Vienna and its beautiful musical performances… and are very much looking forward to lifting the restrictions and opening the borders soon again to enjoy ourselves in Vienna. Good luck and take care! Anton and Irina
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 Verified review
Mar 9, 2022
Norėjome įgyvendinti savo seną svajonę ir įsigijome bilietus į vieną iš koncertų Vienoje, tačiau jai nebuvo lemta įsipildyti - COVID-19 viską apvertė aukštyn kojomis. Bet kas labiausiai nustebino šiuo nepaprastu visam pasauliui laikotarpiu- Viennaconcerts komandos malonus bendravimas ir reagavimas į visus prašymus ir savalaikį pažadų vykdymą, nepaisant (tik galiu įsivaizduoti) kreipimosi gausą. Galiu tik pasidžiaugti šia organizacija ir palinkėti sau ir kitiems tokios pat elgsenos, nepaisant aplinkybių.
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 Verified review
Feb 21, 2022
A cause du covid nous avons été empêchés de venir à Vienne et au concert au Musicverein le 22 avril 2020 avec dîner au rest. Bristol. Nous avons beaucoup apprécié que vous nous avez rendu spontanémént toute la somme payée pour le dîner et le concert pour 4 personnes. Néanmoins nous venons cette année , en avril et avons déjà réservé nos places pour le concert dans la Grande Salle + diner au rest. aussi pour 4 pers. Nous nous réjouissons de pouvoir revenir à Vienne ,ville superbe M. Standaert
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 Verified review
Feb 17, 2022
My experience with Viennaconcerts was in ordering tickets for several concerts in 2020 and it was quite satisfactory. It was unfortunate that all the concerts that we booked were cancelled due to COVID. Although it took about 6 months before we got our refunds, I appreciate that Viennaconcerts was very prompt in communicating and clarifying the situation regarding defunds. Earlier it also replied very promptly to some of my requests about ticketing.
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 Verified review
Feb 17, 2022
It is the most friendly place to book Vienna concert and opera. In responding the COVID-19 disaster, this is also the most efficient service, while many other tickets we booked in Europe are not refunded or unchangeable. But we understand the difficult situation in many opera houses and concert halls. We come back to Vienna State Opera House on 5 Feb 2022 and Musikverein on 6 Feb 2022, we will keep coming back.
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 Verified review
Feb 17, 2022
I can only speak to the 2020 pre and early Covid period. Their website was easy to use and the selection was great. We ordered some concert tix and we’re confirmed almost immediately. Then Covid happened. We canceled our tix and the refund was processed as good as we could have expected. The proactively contacted us. When we return to Austria again, we will use their services. They did good by us.
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 Verified review
Mar 8, 2022
I was looking forward to seeing the Lipizzaner performance during my trip to Vienna in 2020. Unfortunately, the trip was canceled due to COVID-19. I received a total refund for the tickets I had purchased from Viennaconcerts.com a timely manner without hassle. I appreciate the great service and if I do get to Vienna in the future, have no hesitation about purchasing tickets through your company again.
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 Verified review
Feb 15, 2022
Our planned trip to Vienna was for a special celebration and we greatly appreciated the fact that you immediately offered us a full refund without any argument. We only wish the hotel that we had booked had followed a similar policy. We were even more delighted when your full refund was received without any delay and we will not forget this should we visit Vienna in the future
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 Verified review
Feb 17, 2022
The start of the Covid pandemic was a difficult time for artists and performers and all of those connected to them. Vienna Concerts was no exception. They kept us informed as concerts were cancelled, and refunded our money without question or argument. Highly ethical and courteous, we look forward to returning to Vienna and booking through them
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 Verified review
Feb 16, 2022
Like many other we were very much looking forward to our concert in April 2020 but unfortunately international travel was banned and the lock down caused concerts to be cancelled or postponed. Viennaconcerts.com were amazing under extremely difficult conditions. We received a full refund and hope to book again as soon as possible with them
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 Verified review
Feb 23, 2022
I thought your response was excellent given we were staring a pandemic which I don't think anyone envisaged it would last for two years and counting. My brother and I will most probably visit Vienna early next year and I most certainly would book tickets for concerts with your company. Many thanks for a prompt response. Regards Irene Copp
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 Verified review
Feb 17, 2022
Sadly because of Covid, we had to cancel our visit to Vienna.We were able to obtain a refund through being patient as there was obviously a lot of people doing the same thing.Your company was very polite, helpful and friendly despite the huge pressured and worries for you all.The process was efficient and well explained
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 Verified review
Feb 21, 2022
When our April 2020 Trip to Vienna was canceled because of Covid, Vienna Concerts was responsive to my request for a refund of our tickets to see the Lippizanner Horses. We received a full refund in August. We hope to come to Vienna this year or next and will certainly use your efficient services again.
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 Verified review
Feb 16, 2022
Very professional staff and very easy to deal with. During the pandemic they promptly returned our pre-paid reservation charges. I am very grateful for that and would contact them again in the near future when we finally make the trip to Vienna. I would more than certainly recommend Viennaconcerts.com.
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 Verified review
Mar 8, 2022
We booked a concert through Viennaconcerts which had to be cancelled through Covid restrictions. Viennaconcerts contacted us before we had even raised the possibility of a refund and promptly reimbursed us. Proactive action of this kind is very unusual and inspired us to definitely use them again.
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 Verified review
Feb 23, 2022
The concert I had bought tickets for was cancelled due to Covid19 outbreak. II really appreciated the fact that the money I paid for the tickets were sent back after about a month without any problems. That's very fair. I think I will come back as soon as possible after a restart of concerts.
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 Verified review
Feb 15, 2022 
Multumim pentru intelegere si corectitudine, pentru returnarea banilor inapoi pentru neparticiparea la evenimentul din martie 2020 din cauze obiective. Promitem ca ne vom revedea cat mai curand posibil cand situatia o va permite. Va multumim si va dorim succes in activitatea dumneavoastra.
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 Verified review
Feb 18, 2022
Hallootjes, We planden een Wenenreis in maart 2020 en boekten een diner met aansluitend een orkestuitvoering. Corona stak daar een stokje voor en de grenzen werden gesloten. Niettemin werd onze betaalde som correct terugbetaald zoals beloofd. Onze dank aan Viennaconcerts! Jan Vieren
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 Verified review
Feb 18, 2022
Due to Pandemic we had to cancel our vacation to Vienna twice. Vienna concerts staff was very helpful in processing our refunds both the times and they did it all themselves without me contacting them at any point. Excellent professionalism and customer service on their part.
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