CLUSE.comReviews:
662 reviews in the last 12 months2,327 total reviews
Excellent
TrustmarkValid
Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
Read more
Top negative review
Sep 21, 2023
Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
Read more
Reviews for CLUSE.com
Oct 9, 2023
Verified review
Delivery time to uk slow
Report review
Oct 5, 2023
Verified review
I wasn’t aware there would be important fees. That was not mentioned beforehand. It was more than what I was expecting to pay.
Report review
Oct 4, 2023
Verified review
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer,
Please contact us via mail so we can discuss why we you gave us a 1 star review.
KR,
Team CLUSE
Sep 22, 2023
Verified review
Report review
Sep 21, 2023
Verified review
Report review
Sep 21, 2023
Verified review
You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you.
That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
Report review
Sep 21, 2023
Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
Report review
Sep 13, 2023
Verified review
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer,
Please send us an email and tell us why you are not happy with our services.
We would like to help you further.
KR,
Team CLUSE
Sep 4, 2023
Verified review
The bag is beautiful (but pricey)
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
Report review
Aug 29, 2023
Verified review
Won't order again
Please rethink your return policy or do not ship abroad if you cannot set up a simple process.
Report review
Answer by CLUSE.com
Sep 11, 2023
Dear customer,
As stated on our website we only have a free return service for selected countries.
Please accept our sincerest apologies.
KR,
Team CLUSE
Aug 28, 2023
Verified review
Fast delivery, amazing looking backpack
The delivery was very fast and the backpack looks amazing. The only thing I am a little worried about are straps - I hope they are strog enough so they won't tear.
Report review
Aug 19, 2023
Verified review
Item never received
Item was returned by the courier because it was missing a shipping label. No one replies to messages, I've had one response to confirm my address but otherwise I've heard nothing in over a week. I've had to raise a claim with PayPal to get a refund
Report review
Aug 17, 2023
Verified review
Bad quality and it was made in china.
Report review
Answer by CLUSE.com
Sep 11, 2023
Dear customer,
I am really sorry to hear this.
We always deliver high quality products
You can always send it back within 30 days if you are not happy with it.
KR,
Team CLUSE
Aug 13, 2023
Verified review
Good design but poor details and materials
The backpack is nice, but the materials used for internal pockets aren’t great
Report review
Aug 11, 2023
Verified review
Report review
Aug 10, 2023
Verified review
Naručila sat promjera 31,5 mm,dobila sam sat promjera 25 mm.
Poslala reklamaciju,a odgovor je da sam dobila šta sam naručila???
Jako sam nezadovoljna.
Report review
Aug 9, 2023
Verified review
Report review
Aug 8, 2023
Verified review
Perfecto
Report review
Aug 7, 2023
Verified review
Report review
Aug 6, 2023
Verified review
Shippment is bad
I orderwd my Cluse 3 weeks ago and I still didnt get my order. That is because you work with croatian mail HP (hrvatska posta) instead of international like gls... I hope that your things are different than your shoppment.
Report review