CLUSE.comReviews:
676 reviews in the last 12 months2,392 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Sep 21, 2023
Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com
Jul 26, 2023
Verified review
El producto y la entrega genial. Muy rápido y muy bien.
Pedí factura y a eso no han querido facilitarme con los datos fiscales. Por lo demás muy bien
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Sep 15, 2023
Verified review
Pagué 5€ de gastos de envío express para que el pedido me llegara un miércoles como mucho, y no llegó hasta el lunes siguiente.
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Answer by CLUSE.com
Oct 31, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via mail so we can help you with this case.
KR,
Team CLUSE
Oct 5, 2023
Verified review
I wasn’t aware there would be important fees. That was not mentioned beforehand. It was more than what I was expecting to pay.
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Jul 16, 2023
Verified review
Gift wrapping provided seperately
Bought as a gift, however arrived with gift bag separate with the expectation that the birthday girl wrap it herself 😂
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Jul 24, 2023
Verified review
My order is delayed for 10 days and still hasn't arrived. Also costumer care is not replying to my emails.
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Dec 19, 2023
Verified review
I paid for a express delivery and I didn´t receive the watch yet.
today it´m make 7 business days.
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Answer by CLUSE.com
Dec 20, 2023
Dear customer,
I am really sorry to hear this.
Please email us at care@cluse.com so we can provide you with a solution.
KR,
Team CLUSE
Dec 26, 2023
Verified review
I ordered bracelets 2 weeks ago and when I go to tracking package is in the same status. Shame
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Answer by CLUSE.com
Jan 9, 2024
Hello,
we apologize to you on behalf of our partner carrier. I see in the
meantime that you have contacted our customer service and that this has been resolved
with our team.
KR,
TeamCLUSE
Dec 21, 2023
Verified review
Mauvais rapport qualité-prix. Montre de qualité moyenne pour un prix bien trop haut!
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Nov 22, 2023
Verified review
Still have not received item. 10days after purchase. With delivery stated as 3-5days
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Answer by CLUSE.com
Dec 8, 2023
Dear customer,
I see that your order has been delivered already.
Please accept our sincerest apologies for the delay.
KR,
Team CLUSE
Aug 13, 2023
Verified review
Good design but poor details and materials
The backpack is nice, but the materials used for internal pockets aren’t great
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Jan 10, 2024
Verified review
Long delayed delivery
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Answer by CLUSE.com
Jan 15, 2024
Hello,
we are really sorry to hear that. You can send us an email to care@cluse.com so
that we can help you.
Have a good day,
CLUSE.
Jul 6, 2023
Verified review
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