CLUSE.com

Reviews:

The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well. You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company. You should improve your customer experience by a lot for me to order again or recommend.

according to the DHL tracking, my watch is since 23 February in Bulgaria but I live in Belgium...

Modèle plus petit que sur la photo dommage

Received in excellent condition. Delivery very timely. Problem that watch received was not that ordered handled/solved by Customer Care with understanding and professionalism. Very much appreciated by wife and I. We will not hesitate to recommend CLUSE watches to family, friends and acquaintances. Best regards, Marc

My wife had a watch that needed a new strap and Cluse had the one for her: the right colour, the right clasp and, very importantly, the right length. Cluse offers it, we took a chance not knowing the company, but are so happy we bought another one 😊. Shipping was fast and well packaged. We couldn’t be happier.

Having ordered from South Africa for my daughter's 21st birthday gift, I was blown away by the quick and efficient service I received. I ordered on the Friday and the parcel was delivered to me the following Wednesday. I can highly recommend CLUSE! Thank you.

Love the jewllery! I've been wearing my necklace 1 year non-stop and it's the same as the day I bought it. Got so much conpliments on my backpack too, I'm mainly using it for short work trips where I have to carry my laptop.

The watches are beautiful and seems to be in good quality and leather strap looks also great. Changing the strap is really easy. I appreciate free delivery.

Recently purchased sweater from Choice on line. Delivery was good. Wore it yesterday and it is so cosy. Friend complimented it. Great value in sale.

Everything as in the description, fast delivery! What could be changed is to make the clasp more secure, because it doesn’t hold well.

Watch was exactly as I expected, well packaged and delivered fairly promptly. DHL do take their time going through European customs.

I ordered this from Cluse overseas and I received it within the week! I was kept informed all the time! I was most impressed!

I bought a new strap for my current watch but also a new silver watch! Very fast delivery and absolutely love the design!

Very good support, fast shipping and nice products. Same as on picture. I ordered two watches and I'm very satisfaed.

Really helpful responses from customer services when I wanted to replace my watch strap for a lighter (in weight) one