TrustmarkValid
TrustmarkValid
certified since: Mar 27, 2019
updated on: Mar 25, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
Read more
the most relevant critical review
Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
Read more
Reviews for CLUSE.com
Verified review
Feb 23, 2023
Report review
Verified review
Feb 22, 2023
Report review
Verified review
Feb 22, 2023
Report review
Verified review
Feb 21, 2023
Report review
Verified review
Feb 21, 2023
Report review
Verified review
Feb 21, 2023
The watch strap is old fashioned
Report review
Verified review
Feb 20, 2023
Report review
Verified review
Feb 20, 2023
Report review
Verified review
Feb 19, 2023
Report review
Verified review
Feb 19, 2023
Report review
Verified review
Feb 19, 2023
Report review
Verified review
Feb 18, 2023
Report review
Verified review
Feb 18, 2023
No me ha llegado el pedido después de 10 dias
Report review
Answer by CLUSE.com
Feb 23, 2023
Dear customer,
How unfortunate. Please accept our apologies.
The carrier had some delays but i see that the parcel has been delivered by now.
KR,
Team CLUSE
Verified review
Feb 18, 2023
Really efficient company. Excellent website free shipping for a great product. The lovely watch strap has given my watch a new life.
Report review
Verified review
Feb 17, 2023
My order never arrived... I had to mail to find out what the problem was... Your package wasn't delivered. Would you like us to send it again of do you want a refund?? I would like to receive what a ordered and paid for!!
Report review
Answer by CLUSE.com
Feb 23, 2023
Dear customer,
I am really sorry to hear this.
I see that we have solved your case via mail already.
Please accept our apologies.
KR,
Team CLUSE
Verified review
Feb 17, 2023
So slow the delivery
Report review
Answer by CLUSE.com
Feb 23, 2023
Dear customer,
How unfortunate. Please accept our apologies.
The carrier had some delays but i see that the parcel has been delivered by now.
KR,
Team CLUSE
Verified review
Feb 17, 2023
Report review
Verified review
Feb 17, 2023
My order has not arrived yet, it was a present and it will be delivered late because of your poor service. Even you didn't tell me, I had to ask you in order to know what was happening. This is the first and the last time that I buy something on your site
Report review
Answer by CLUSE.com
Feb 23, 2023
Dear customer,
How unfortunate. Please accept our apologies.
The carrier had some delays but i see that the parcel has been delivered by now.
KR,
Team CLUSE
Verified review
Feb 17, 2023
Report review
Answer by CLUSE.com
Feb 23, 2023
Dear customer,
Thank you for your feedback.
Could you please email us and let us know what made you give us a 1 star review?
KR,
Team CLUSE
Verified review
Feb 17, 2023
Semplicemente perfetto
Report review