CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

659 reviews in the last 12 months2,317 total reviews  

4.53
Excellent

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com

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Latest first
Mar 2, 2024
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Mar 2, 2024
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Mar 1, 2024
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Approved and recommend!

Watch came fast.Good packed.But bracelet from watch I expected little thicker.
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Mar 1, 2024
 Verified review
Good service
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Mar 1, 2024
 Verified review

Just perfect...rapid

Just perfect...rapid
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Feb 29, 2024
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Feb 28, 2024
 Verified review
according to the DHL tracking, my watch is since 23 February in Bulgaria but I live in Belgium...
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Answer by CLUSE.com
Mar 7, 2024
Hello, We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Feb 25, 2024
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Feb 23, 2024
 Verified review
I love the replacement straps for my watch and the quick delivery.
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Feb 21, 2024
 Verified review

out of stock for ages

The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
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Answer by CLUSE.com
Apr 9, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Feb 21, 2024
 Verified review
Belle montre, jolie design. Produit commandé sur le site internet et réceptionné à domicile en parfait état. Je recommande !
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Feb 19, 2024
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Feb 18, 2024
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So beautyful this watch😍 I love it

So beautyful this watch😍
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Feb 16, 2024
 Verified review
Very confident
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Feb 16, 2024
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Feb 15, 2024
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Feb 13, 2024
 Verified review

You should improve your customer experience by a lot.

The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well. You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company. You should improve your customer experience by a lot for me to order again or recommend.
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Feb 13, 2024
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Feb 13, 2024
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Feb 12, 2024
 Verified review
La qualità dei materiali ed il prezzo!
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