Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
Products, way they are subdivided in the site.
I cannot put 4,5 stars , but sometime it is not easy to find back an article you saw 10 screens before
Report review
Dec 26, 2023
Verified review
I ordered bracelets 2 weeks ago and when I go to tracking package is in the same status. Shame
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello,
we apologize to you on behalf of our partner carrier. I see in the
meantime that you have contacted our customer service and that this has been resolved
with our team.
KR,
TeamCLUSE
Dec 24, 2023
Verified review
My delivery from 14th December has not arrived for Christmas. I am very annoyed.
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello,
we are really sorry to hear that. You can send us an email to care@cluse.com so
that we can help you.
Have a good day,
CLUSE
Dec 23, 2023
Verified review
It Never came.
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello,
we are really sorry to hear that. You can send us an email to care@cluse.com so
that we can help you.
Have a good day,
CLUSE
Dec 21, 2023
Verified review
Mauvais rapport qualité-prix. Montre de qualité moyenne pour un prix bien trop haut!
Report review
Dec 20, 2023
Verified review
The shipping was fast. The watch matched the description. Everything was good
Report review
Dec 17, 2023
Verified review
I never received my order
Report review
Answer by CLUSE.com
Dec 20, 2023
Dear customer,
Thank you for your message.
I see that we are in contact with you to settle this case.
KR,
Team CLUSE
Dec 17, 2023
Verified review
Really poor on line support
Report review
Answer by CLUSE.com
Dec 20, 2023
Dear customer,
Thank you for your message.
I see that we are in contact with you to settle this case.
KR,
Team CLUSE
Dec 16, 2023
Verified review
the quickly
Report review
Dec 15, 2023
Verified review
Delivered on time as expected
Report review
Dec 13, 2023
Verified review
I sent back my parcel on 21/11 and since then no news and still 0 refund.
Pitiful customer service
My first experience with you was very mediocre and I wouldn't recommend cluse
Report review
Answer by CLUSE.com
Dec 20, 2023
Dear customer,
Thank you for your message.
I see that we are in contact with you to settle this case.
KR,
Team CLUSE
Nov 22, 2023
Verified review
Produit conforme a la description. Bien protégé et livré dans les delais. Pas encore offert et donc pas utilisé.
Report review
Nov 22, 2023
Verified review
Still have not received item. 10days after purchase. With delivery stated as 3-5days
Report review
Answer by CLUSE.com
Dec 8, 2023
Dear customer,
I see that your order has been delivered already.
Please accept our sincerest apologies for the delay.
KR,
Team CLUSE
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.