CLUSE.comReviews:
703 reviews in the last 12 months2,676 total reviews
Excellent
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Most relevant positive review
Oct 24, 2023
Verified review
J'ai acheté une sac à dos nuite pour les cours . Il est juste parfait , le design est incroyable épuré et simple . La place à l'intérieur est juste parfaite , le pochette de rangement est parfaite pour une iPad Pro. Et je suis plus qu’heureuse d’avoir effectué cette achat . De plus il résiste à l’eau donc mes affaires sont en sécurité
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Most relevant negative review
Sep 21, 2023
Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com
11 days ago
Verified review
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Answer by CLUSE.com
9 days ago
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Aug 28, 2024
Verified review
Unfortunately the bracelet arrived already spotted with a dark part, not all rose gold.
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Answer by CLUSE.com
Aug 29, 2024
Dear customer,
We are sorry to hear that your bracelet arrived with a defect. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Aug 9, 2024
Verified review
O relógio é muito mais bonito na imagem do site do que ao vivo
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Answer by CLUSE.com
Aug 15, 2024
Dear customer,
We are really sorry to hear that you are not satisfied with the watch. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 30, 2024
Verified review
Not received order
I still have not received my order since 20 July while you say the standard delivery is 2-3 days.
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Answer by CLUSE.com
Aug 15, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 29, 2024
Verified review
Order still not delivered. Can you chase up??
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Answer by CLUSE.com
Aug 15, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 27, 2024
Verified review
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Answer by CLUSE.com
Aug 15, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 23, 2024
Verified review
Je n’ai pas reçu ma commande !!!!
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Answer by CLUSE.com
Aug 15, 2024
Dear customer,
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 23, 2024
Verified review
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Answer by CLUSE.com
Aug 15, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 23, 2024
Verified review
The battery in the watch did not work !
It was disappointing when I gave the watch as a birthday present !
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Answer by CLUSE.com
Aug 15, 2024
Dear customer,
We are sorry to hear that your watch is not working properly. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 22, 2024
Verified review
I ordered some star earrings and they were much smaller than in the picture which is disappointing
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Answer by CLUSE.com
Aug 15, 2024
Dear customer,
We are sorry to hear you feel that product you received does not match your expectations! Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 21, 2024
Verified review
I have not received my order!!!!!
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Answer by CLUSE.com
Jul 23, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 21, 2024
Verified review
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Answer by CLUSE.com
Jul 23, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 20, 2024
Verified review
I ordered belt for my watch. Wanted to return it but it costs more to return the item then the price od watch belt itself
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Jul 18, 2024
Verified review
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Answer by CLUSE.com
Jul 23, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 15, 2024
Verified review
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Answer by CLUSE.com
Jul 23, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 10, 2024
Verified review
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Answer by CLUSE.com
Jul 23, 2024
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 10, 2024
Verified review
LA EMPRESA TRANSPORTADORA ES HORRIBLE
PAGO 5€ POR EL ENVÍO Y NO ME LO ENTREGAN A CASA COMO ACORDADO EL REPARTIDOR NO LLAMA Y SE VA Y LO DEJA EN UN PUNTO DE RECOGIDA ESO ES NEFASTO SERVICIO. NO VOLVERÉ A COMPRAR CLUSE
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Answer by CLUSE.com
Jul 23, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jul 9, 2024
Verified review
Returned watch as it was not as I expecyed and postage was £12:40! Yes, £12:40! Am expecting Cluse to reimburse me for at least part of this amount.
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Jul 9, 2024
Verified review
Sehr schlechte Lieferung. Hab ich uhr vor 10tage bestellt. Leider sind die noch nicht angekommen. 3mal ups angerufen 3mal Termin abgemacht. Trotzdem sind die nicht geliefert. Ich werde in Zukunft nicht mehr bestellen .
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Answer by CLUSE.com
Jul 23, 2024
Guten Tag,
Wir entschuldigen uns im Namen unseres Versandpartners bei Ihnen.
Bitte kontaktieren Sie uns über care@cluse.com, damit wir Ihnen weiterhelfen können.
Mit freundlichen Grüßen,
Team CLUSE
Jul 9, 2024
Verified review
Je n'ai toujours pas reçu ma commande
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Answer by CLUSE.com
Jul 23, 2024
Hello,
We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE