CLUSE.comReviews:
659 reviews in the last 12 months2,318 total reviews
Excellent
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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Top negative review
Sep 21, 2023
Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com
Jul 26, 2023
Verified review
El producto y la entrega genial. Muy rápido y muy bien.
Pedí factura y a eso no han querido facilitarme con los datos fiscales. Por lo demás muy bien
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Jul 24, 2023
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My order is delayed for 10 days and still hasn't arrived. Also costumer care is not replying to my emails.
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Jul 19, 2023
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Jul 16, 2023
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Gift wrapping provided seperately
Bought as a gift, however arrived with gift bag separate with the expectation that the birthday girl wrap it herself 😂
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Jul 16, 2023
Verified review
I’ve still not received it so I can’t rate the product. Delivery people can’t find my house I’ve asked them to take it the post office and they still have failed to do this so it’s damped the excitement of the product
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Jul 10, 2023
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Jul 6, 2023
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I didnt received my package
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Jul 6, 2023
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Jul 6, 2023
Verified review
There seems to be an issue with payment.
I tried numerous times to make a purchase, I tried numerous cards, both my own and my partners and also used Paypal, every single time there was an error message. I contacted someone and they said it was strange but no help.
Somehow my Revolut card worked and I got an order in.
I had a second occasion I tried to place an order for and this time absolutely no card or payment method would work so I could not make my purchase.
The entire process was extremely frustrating and unreliable and for a card to work it seemed to be completely random, out of about 10 attempts on 2 separate purchases only 1 attempt worked.
I would not order from this website again. I have zero issues on any other website or with PayPal so it is entirely an error on the website.
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Jul 5, 2023
Verified review
The watch stopped moving this morning，I purchased the watch on June 24, 2023.
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Jul 3, 2023
Verified review
the watch never arrived and neither did my refund
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that you have been refunded by now.
Please accept our sincerest apologies for the inconvenience.
KR,
Team CLUSE
Jul 3, 2023
Verified review
You did not provide to the transport agency my complete address
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
Your address is automatically forwarded to the carrier.
So they receive the address you have filled in.
KR,
Team CLUSE
Jul 2, 2023
Verified review
Livraison pas dans les temps
Nous avons payer la livraison express, pour qu’au final la montre soit livrer en tant que livraison standard
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jul 1, 2023
Verified review
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Jun 28, 2023
Verified review
It's been 10 days and I've not received my order
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Jun 27, 2023
Verified review
Fading paint
Hello. It has been 3 days since I got it but its paint already fading. It looks really cheap for 100 euros.
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Jun 24, 2023
Verified review
After two weeks stil didn't receive anything.
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jun 23, 2023
Verified review
Defect
The date preview is broken after only 2 months
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Answer by CLUSE.com
Oct 31, 2023
Dear customer,
Thank you for your message.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Jun 23, 2023
Verified review
Aún no ha llegado mi pedido después de 2 semanas esperando. Cuando me ponía que en 2-3 días estaría
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE
Jun 22, 2023
Verified review
Compra realizada el 12/6. A 22/6 no he recibido nada
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Answer by CLUSE.com
Jul 5, 2023
Dear customer,
I see that your order has been delivered by now.
Sorry for the delay.
KR,
Team CLUSE