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CLUSE.com
Reviews:

672 reviews in the last 12 months2,517 total reviews  

4.65
Excellent

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Most relevant positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Most relevant negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com

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Dec 15, 2023
 Verified review
Delivered on time as expected
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Dec 13, 2023
 Verified review
I sent back my parcel on 21/11 and since then no news and still 0 refund. Pitiful customer service My first experience with you was very mediocre and I wouldn't recommend cluse
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Answer by CLUSE.com
Dec 20, 2023
Dear customer, Thank you for your message. I see that we are in contact with you to settle this case. KR, Team CLUSE
Nov 22, 2023
 Verified review
Produit conforme a la description. Bien protégé et livré dans les delais. Pas encore offert et donc pas utilisé.
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Nov 22, 2023
 Verified review
Still have not received item. 10days after purchase. With delivery stated as 3-5days
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Answer by CLUSE.com
Dec 8, 2023
Dear customer, I see that your order has been delivered already. Please accept our sincerest apologies for the delay. KR, Team CLUSE
Nov 22, 2023
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Nov 21, 2023
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Nov 21, 2023
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Oct 21, 2023
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Oct 17, 2023
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Oct 14, 2023
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Oct 11, 2023
 Verified review
This is the second watch I’ve purchased from Cluse which unfortunately have really short straps. I’ve not got big wrists at all but have to use the second last hole on the strap.
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Oct 9, 2023
 Verified review
Delivery time to uk slow
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Oct 5, 2023
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I wasn’t aware there would be important fees. That was not mentioned beforehand. It was more than what I was expecting to pay.
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Oct 4, 2023
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Answer by CLUSE.com
Oct 31, 2023
Dear customer, Please contact us via mail so we can discuss why we you gave us a 1 star review. KR, Team CLUSE
Sep 22, 2023
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Sep 21, 2023
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Sep 21, 2023
 Verified review
You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you. That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
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Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Sep 15, 2023
 Verified review
Pagué 5€ de gastos de envío express para que el pedido me llegara un miércoles como mucho, y no llegó hasta el lunes siguiente.
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Answer by CLUSE.com
Oct 31, 2023
Dear customer, I am really sorry to hear this. Please contact us via mail so we can help you with this case. KR, Team CLUSE
Sep 13, 2023
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Answer by CLUSE.com
Oct 31, 2023
Dear customer, Please send us an email and tell us why you are not happy with our services. We would like to help you further. KR, Team CLUSE