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TrustmarkValid
certified since: Mar 27, 2019
updated on: Jun 2, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for CLUSE.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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the most relevant critical review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Verified review
Apr 23, 2023
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Verified review
Apr 23, 2023
Gorgeous black band with rose gold buckle.
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Verified review
Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Verified review
Apr 22, 2023
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Verified review
Apr 22, 2023
I love it! Look amazing 🔥♥️
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Verified review
Apr 20, 2023
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Apr 19, 2023
Beautiful watch. Easy to order online and shipping was quick to the states!
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Verified review
Apr 19, 2023
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Apr 18, 2023
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Verified review
Apr 17, 2023
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Verified review
Apr 16, 2023
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Verified review
Apr 15, 2023
I like assortment and quality of your products.
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Verified review
Apr 15, 2023
NO HE RECIBIDO EL PAQUETE
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Verified review
Apr 15, 2023
Hice el pedido el día 5 de abril, hoy es15 de abril y no lo he recibido. Al hacer la compra decía de 3 a 5 días hábiles y no se ha cumplido. Muy descontenta porque es un regalo y no lo he recibido.
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Verified review
Apr 14, 2023
It's been 10 days and the shipment hasn't arrived.
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE
Verified review
Apr 13, 2023
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Verified review
Apr 13, 2023
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Verified review
Apr 13, 2023
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Verified review
Apr 13, 2023
The watch arrived in 4 business days, good quality, I love it
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Verified review
Apr 13, 2023
I didn’t receive yet my product, so I can’t value the product
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Answer by CLUSE.com
Apr 20, 2023
Dear customer,
I am really sorry to hear this.
Please contact us via care@cluse.com so we can solve this for you.
KR,
Team CLUSE