CLUSE.com

Reviews:

packaging is modern and practical, the actual product is as shown online (I have bought two watches) within 5 years, and very quick delivery

Order process and sending the product went fast. Just the delivery part needs a lot of work from DHL. Not being able to find my address the first time and four days later delivering my newly ordered package somewhere else while I'm at home. But then also not stating where it is delivered.

Return label paid eur 19 NOT Working at the DHL service point. Raised a HDT 2 days ago and still no reply. Bleah

It came so fast

My order is delayed for 10 days and still hasn't arrived. Also costumer care is not replying to my emails.

Bought as a gift, however arrived with gift bag separate with the expectation that the birthday girl wrap it herself 😂

I’ve still not received it so I can’t rate the product. Delivery people can’t find my house I’ve asked them to take it the post office and they still have failed to do this so it’s damped the excitement of the product

I didnt received my package

There seems to be an issue with payment. I tried numerous times to make a purchase, I tried numerous cards, both my own and my partners and also used Paypal, every single time there was an error message. I contacted someone and they said it was strange but no help. Somehow my Revolut card worked and I got an order in. I had a second occasion I tried to place an order for and this time absolutely no card or payment method would work so I could not make my purchase. The entire process was extremely frustrating and unreliable and for a card to work it seemed to be completely random, out of about 10 attempts on 2 separate purchases only 1 attempt worked. I would not order from this website again. I have zero issues on any other website or with PayPal so it is entirely an error on the website.

The watch stopped moving this morning，I purchased the watch on June 24, 2023.

the watch never arrived and neither did my refund