CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

670 reviews in the last 12 months2,396 total reviews  

4.59
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Most relevant negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for CLUSE.com

 Sort by  
Relevance
(555)
(50)
(9)
(44)
Reset
Jul 5, 2023
 Verified review
The watch stopped moving this morning,I purchased the watch on June 24, 2023.
Report review
Jul 3, 2023
 Verified review
You did not provide to the transport agency my complete address
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, Your address is automatically forwarded to the carrier. So they receive the address you have filled in. KR, Team CLUSE
Jun 22, 2023
 Verified review
Compra realizada el 12/6. A 22/6 no he recibido nada
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered by now. Sorry for the delay. KR, Team CLUSE
Jul 3, 2023
 Verified review
the watch never arrived and neither did my refund
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that you have been refunded by now. Please accept our sincerest apologies for the inconvenience. KR, Team CLUSE
Jun 28, 2023
 Verified review
It's been 10 days and I've not received my order
Report review
Jun 24, 2023
 Verified review
After two weeks stil didn't receive anything.
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered by now. Sorry for the delay. KR, Team CLUSE
Jun 23, 2023
 Verified review

Defect

The date preview is broken after only 2 months
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer, Thank you for your message. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Dec 27, 2023
 Verified review
I did not receive anything after 13 days !
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello, We apologize to you on behalf of our partner carrier. I see in the meantime that you have contacted our customer service and that this has been resolved with our team. KR, Team CLUSE
Aug 17, 2023
 Verified review
Bad quality and it was made in china.
Report review
Answer by CLUSE.com
Sep 11, 2023
Dear customer, I am really sorry to hear this. We always deliver high quality products You can always send it back within 30 days if you are not happy with it. KR, Team CLUSE
Dec 17, 2023
 Verified review
Really poor on line support
Report review
Answer by CLUSE.com
Dec 20, 2023
Dear customer, Thank you for your message. I see that we are in contact with you to settle this case. KR, Team CLUSE
Jul 6, 2023
 Verified review
I didnt received my package
Report review
Dec 17, 2023
 Verified review
I never received my order
Report review
Answer by CLUSE.com
Dec 20, 2023
Dear customer, Thank you for your message. I see that we are in contact with you to settle this case. KR, Team CLUSE
Dec 23, 2023
 Verified review
It Never came.
Report review
Answer by CLUSE.com
Jan 9, 2024
Hello, we are really sorry to hear that. You can send us an email to care@cluse.com so that we can help you. Have a good day, CLUSE
Feb 6, 2024
 Verified review
Report review
Answer by CLUSE.com
Feb 12, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Oct 4, 2023
 Verified review
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer, Please contact us via mail so we can discuss why we you gave us a 1 star review. KR, Team CLUSE
Sep 13, 2023
 Verified review
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer, Please send us an email and tell us why you are not happy with our services. We would like to help you further. KR, Team CLUSE
Jul 19, 2023
 Verified review
Report review
Jul 10, 2023
 Verified review
Report review
Jul 1, 2023
 Verified review
Report review