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CLUSE.com
Reviews:

637 reviews in the last 12 months2,282 total reviews  

4.52
Excellent

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Apr 2, 2024
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Apr 1, 2024
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Mar 31, 2024
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Mar 29, 2024
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Mar 27, 2024
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Mar 26, 2024
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Mar 25, 2024
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Mar 25, 2024
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Mar 17, 2024
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3 days ago
 Verified review
The quality was not as expected as they were few tiny tiny dots in the bag when I had arrived , expected a better quality, also the cancellation process is not so convenient as once ordered it never allows to cancel but only return is possible I have mistakenly ordered a different colour but couldn't cancel it and had to accept the delivery. Out of everything the quality is poor too
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8 days ago
 Verified review
never received, more than 1 week and nothing came to me, the watch is in deutshland
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Answer by CLUSE.com
7 days ago
Hello, We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
9 days ago
 Verified review
Quality of the watch is ridiculously bad for 100 euros.
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Answer by CLUSE.com
7 days ago
Dear customer, We are really sorry to hear that you are not satisfied with the quality. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Mar 31, 2024
 Verified review
I didn't revive my order
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Answer by CLUSE.com
7 days ago
Dear customer, I am really sorry to hear this. I see that you have been in contact with our customer care team. Please reach out to them again so we can help you with a solution. KR, Team CLUSE
Feb 21, 2024
 Verified review
Belle montre, jolie design. Produit commandé sur le site internet et réceptionné à domicile en parfait état. Je recommande !
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Mar 13, 2024
 Verified review

Great brand

To shop is very straight forward and I am always pleased with the product.Ot arrives quickly and with lovely packaging
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Mar 11, 2024
 Verified review
I would like to say a big thank you to Justyna from Cluse customers service. She has been very kind and helpful.
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Mar 10, 2024
 Verified review
Excellent products, service and delivery as usual. A Mothers Day gift fot my wife, which she loved.
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Mar 7, 2024
 Verified review
Je l'adore elle est magnifique fine très classe et donne de la couleur au poignée
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Mar 1, 2024
 Verified review

Approved and recommend!

Watch came fast.Good packed.But bracelet from watch I expected little thicker.
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Feb 23, 2024
 Verified review
I love the replacement straps for my watch and the quick delivery.
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