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CLUSE.com
Reviews:

666 reviews in the last 12 months2,480 total reviews  

4.64
Excellent

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Most relevant positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Most relevant negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com

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6 days ago
 Verified review
Nice products and good prices Some more information about the status of the orderprocess Will help to get more visibility. The first 3 days after ordening are more or less a black hole.
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6 hours ago
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4 days ago
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Jul 1, 2024
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7 days ago
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Sehr schlechte Lieferung. Hab ich uhr vor 10tage bestellt. Leider sind die noch nicht angekommen. 3mal ups angerufen 3mal Termin abgemacht. Trotzdem sind die nicht geliefert. Ich werde in Zukunft nicht mehr bestellen .
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6 days ago
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LA EMPRESA TRANSPORTADORA ES HORRIBLE PAGO 5€ POR EL ENVÍO Y NO ME LO ENTREGAN A CASA COMO ACORDADO EL REPARTIDOR NO LLAMA Y SE VA Y LO DEJA EN UN PUNTO DE RECOGIDA ESO ES NEFASTO SERVICIO. NO VOLVERÉ A COMPRAR CLUSE
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7 days ago
 Verified review
Returned watch as it was not as I expecyed and postage was £12:40! Yes, £12:40! Am expecting Cluse to reimburse me for at least part of this amount.
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7 days ago
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Je n'ai toujours pas reçu ma commande
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Jun 20, 2024
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Return policy for Canada sucks!
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16 hours ago
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Jun 16, 2024
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Answer by CLUSE.com
Jun 18, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jun 5, 2024
 Verified review
Fast shipping (express), accurate product description, high quality product for the price point.
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May 23, 2024
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Good service apart from the complicated and expensive return policy from the UK.
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Jun 11, 2024
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Jun 4, 2024
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Jun 2, 2024
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Jun 1, 2024
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May 19, 2024
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Jun 10, 2024
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So - so

- my cluse is not ready to wear when I got it. - I have to go out and find a jewellery to adapt the bracelet first. - I ordered wrong I guess, I wanted a leather bracelet, not like it is now. - I love cluse, looking forward to wear the watch.. when it’s ready .. :(
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Answer by CLUSE.com
Jun 11, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
May 18, 2024
 Verified review
Express delivery is fake. I made a order on a Wednesday afternoon and didn’t receive my package until Monday. After asking for a refund they told me it was bank holiday in Germany, so I didn’t get anything back.
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