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CLUSE.com
Reviews:

702 reviews in the last 12 months2,672 total reviews  

4.66
Excellent

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Most relevant positive review

Oct 24, 2023
 Verified review
J'ai acheté une sac à dos nuite pour les cours . Il est juste parfait , le design est incroyable épuré et simple . La place à l'intérieur est juste parfaite , le pochette de rangement est parfaite pour une iPad Pro. Et je suis plus qu’heureuse d’avoir effectué cette achat . De plus il résiste à l’eau donc mes affaires sont en sécurité
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Most relevant negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com

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Jul 23, 2024
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Answer by CLUSE.com
Aug 15, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jul 21, 2024
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Answer by CLUSE.com
Jul 23, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jul 15, 2024
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Answer by CLUSE.com
Jul 23, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jul 1, 2024
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Jun 11, 2024
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Jul 9, 2024
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Sehr schlechte Lieferung. Hab ich uhr vor 10tage bestellt. Leider sind die noch nicht angekommen. 3mal ups angerufen 3mal Termin abgemacht. Trotzdem sind die nicht geliefert. Ich werde in Zukunft nicht mehr bestellen .
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Answer by CLUSE.com
Jul 23, 2024
Guten Tag, Wir entschuldigen uns im Namen unseres Versandpartners bei Ihnen. Bitte kontaktieren Sie uns über care@cluse.com, damit wir Ihnen weiterhelfen können. Mit freundlichen Grüßen, Team CLUSE
Jul 10, 2024
 Verified review
LA EMPRESA TRANSPORTADORA ES HORRIBLE PAGO 5€ POR EL ENVÍO Y NO ME LO ENTREGAN A CASA COMO ACORDADO EL REPARTIDOR NO LLAMA Y SE VA Y LO DEJA EN UN PUNTO DE RECOGIDA ESO ES NEFASTO SERVICIO. NO VOLVERÉ A COMPRAR CLUSE
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Answer by CLUSE.com
Jul 23, 2024
Hello, We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jul 9, 2024
 Verified review
Returned watch as it was not as I expecyed and postage was £12:40! Yes, £12:40! Am expecting Cluse to reimburse me for at least part of this amount.
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Jul 9, 2024
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Je n'ai toujours pas reçu ma commande
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Answer by CLUSE.com
Jul 23, 2024
Hello, We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jun 20, 2024
 Verified review
Return policy for Canada sucks!
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Jun 16, 2024
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Answer by CLUSE.com
Jun 18, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jun 5, 2024
 Verified review
Fast shipping (express), accurate product description, high quality product for the price point.
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May 23, 2024
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Good service apart from the complicated and expensive return policy from the UK.
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Jun 4, 2024
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Jun 2, 2024
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Jun 1, 2024
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May 19, 2024
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Jun 10, 2024
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So - so

- my cluse is not ready to wear when I got it. - I have to go out and find a jewellery to adapt the bracelet first. - I ordered wrong I guess, I wanted a leather bracelet, not like it is now. - I love cluse, looking forward to wear the watch.. when it’s ready .. :(
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Answer by CLUSE.com
Jun 11, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
May 18, 2024
 Verified review
Express delivery is fake. I made a order on a Wednesday afternoon and didn’t receive my package until Monday. After asking for a refund they told me it was bank holiday in Germany, so I didn’t get anything back.
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May 25, 2024
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Answer by CLUSE.com
May 27, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE