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CLUSE.comReviews

: 1,373Excellent

4.58

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Jan 27, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Jan 27, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

761 verified reviews in the last 12 months

1,373 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 11, 2022
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


Sep 28, 2022
J'ai commandé un bracelet de montre que je souhaite renvoyer j'ai voulu utiliser le portail mais ça me met que mon numéro de commande est introuvable.
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Reviews for CLUSE.com

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 Verified review
3 days ago
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4 days ago
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5 days ago
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Answer by CLUSE.com
2 days ago
Dear customer, I am really sorry to hear you experience was not pleasant. Please contact us via mail if you need any further assistance. Our email is care@cluse.com KR, Team CLUSE
 Verified review
5 days ago
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Answer by CLUSE.com
2 days ago
Dear customer, I am really sorry to hear you experience was not pleasant. Please contact us via mail if you need any further assistance. Our email is care@cluse.com KR, Team CLUSE
 Verified review
6 days ago
Op 10 januari een bestelling geplaatst. 11 dagen later nog steeds niet ontvangen. Contact gehad met cluse. Betaling is zogezegd niet doorgekomen. Maar bij mij is het bedrag er wel afgehaald. Ik heb een betalingsbewijs gestuurd. Maar geen antwoord op gehad. Daarop nog een e-mail gestuurd. Nog steeds niets te horen. Wauw. Heel professioneel
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Answer by CLUSE.com
2 days ago
Beste, Ik zie dat jouw probleem is opgelost door onze klantenservice. Excuses voor het ongemak. KR Team CLUSE
 Verified review
7 days ago
Never received my order, never been pay back.
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Answer by CLUSE.com
2 days ago
Dear customer, Your case has been solved by our customer service team. Sorry for the inconvenience. KR Team CLUSE
 Verified review
7 days ago
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7 days ago
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 Verified review
9 days ago
The clock didn’t work. Arrived without battery
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Answer by CLUSE.com
2 days ago
Dear customer, Your problem has been solved by our customer care team. Sorry for the inconvenience. KR Team CLUSE
 Verified review
9 days ago
Beautiful watch however the mother of pearl on the watch face appears more white than pearly.
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 Verified review
10 days ago
Después de tres semanas llegó el reloj, muy bien! Pero podían tener mejor atención al cliente, no contestan a los correos electrónicos.
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Answer by CLUSE.com
2 days ago
Dear, Your case has been solved by our customer care team. Sorry for the delay. KR, Team CLUSE
 Verified review
10 days ago
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10 days ago
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10 days ago
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11 days ago
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11 days ago
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 Verified review
11 days ago
I bought the same watch twice and they never arrived... The money was returned and I bought a new one with express shipment and it finally arrived. The shipping company has to be improved or changed.
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 Verified review
12 days ago
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 Verified review
12 days ago
Should offer watches for people with smaller wrists and sell watches w circumference size between 15cm to 20cm. I had to return mine as I was 1cm off (15cm).
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Answer by CLUSE.com
2 days ago
Dear customer, I am really sorry to hear this. We will forward your feedback to our product development team. KR, Team CLUSE
 Verified review
13 days ago
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