CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

661 reviews in the last 12 months2,228 total reviews  

4.49
Good

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Certified since: Mar 27, 2019
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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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13 hours ago
 Verified review
I love the replacement straps for my watch and the quick delivery.
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3 days ago
 Verified review

out of stock for ages

The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
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3 days ago
 Verified review
Belle montre, jolie design. Produit commandé sur le site internet et réceptionné à domicile en parfait état. Je recommande !
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5 days ago
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6 days ago
 Verified review

So beautyful this watch😍 I love it

So beautyful this watch😍
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8 days ago
 Verified review
Very confident
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8 days ago
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9 days ago
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11 days ago
 Verified review

You should improve your customer experience by a lot.

The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well. You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company. You should improve your customer experience by a lot for me to order again or recommend.
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11 days ago
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11 days ago
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12 days ago
 Verified review
La qualità dei materiali ed il prezzo!
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13 days ago
 Verified review
Love the watch. Fast delivery and lovely packaging. I would definitely buy again from you !
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13 days ago
 Verified review

Beautiful watches

Great service. Top offers.
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Feb 10, 2024
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Feb 10, 2024
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Feb 10, 2024
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Feb 9, 2024
 Verified review

Everything as indicated

Product i was looking for wasn't available, so inset an email reminder. I received a notification, instantly ordered and the product arrived super fast
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Feb 9, 2024
 Verified review
Very easy to communicate with to obtain replacement for broken watch. Highly recommend
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Feb 9, 2024
 Verified review
Good service
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