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CLUSE.comReviews

: 718Excellent

4.72

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with Buyer Protection

certified since: 3/27/2019
updated on: 6/30/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/27/2019
updated on: 6/30/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

222 verified reviews in the last 12 months

718 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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the most relevant critical review


6 months ago
Pues mal porque hice el pedido hace más de 15 días , no me ha llegado el pedido ni me devuelven el dinero ni me contestan dónde está mi pedido ni nada. Me han engañado he perdido 70 € y no tengo el producto. Mi hija se quedó sin regalo y se están riendo de mí
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Reviews for CLUSE.com

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 Verified review
4 months ago
Perfect
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Answer by CLUSE.com
4 months ago
Dear customer, Thank you so much for you 5 star review. We really appreciate it and hope to welcome you back as a customer real soon. KR, Team CLUSE
 Verified review
4 months ago
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4 months ago
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 Verified review
4 months ago
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Answer by CLUSE.com
4 months ago
Dear customer, Thank you for your 5 star review. We really appreciate it. If you need any assistance in the near future, feel free to email us. Have a wonderful weekend. Kind regards, Team CLUSE.
 Verified review
6 months ago
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
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 Verified review
9 months ago
Delivered much quicker than expected. Good packaging and not oversized for the item. normal cost. The watch was cheaper to order and send from Canada than to buy in the UK, which is odd! Certainly met my expectations and lovely to wear. I have not had to contact Customer service but would think it would be just as fantastic if I did.
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 Verified review
10 months ago
I recently purchase a beautiful watch from Cluse online and I could not have been happier with my purchase or the service I received. It was excellent from beginning to end. I would highly recommend Cluse to everyone, you will not be disappointed.
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 Verified review
1 year ago
I am always delighted with my Cluse watch strap purchases. I bought a Cluse watch several years ago, and love how I can change its look with different watch straps. The Cluse sales are really good. My purchases have always arrived promptly.
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 Verified review
5 months ago
Amo gli orologi Cluse e da poco ho scoperto anche gli altri accessori che apprezzo molto. Tutto arriva ben confezionato e protetto, i tempi di consegna sono davvero brevi. Sicuramente farò altri acquisti.
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 Verified review
7 months ago
Very helpful friendly staff, as the first order was lost in post, promptly got new one dispatched arrived today, before Xmas! Fantastic service
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Answer by CLUSE.com
6 months ago
Good afternoon, thank you for your nice feedback. We are happy to hear that our customer care team was able to help you out according the delivery issue. For any further questions, we are always available. Kind regards, CLUSE
 Verified review
10 months ago
Fantastic service, the watch was shipped to my daughter in USA, it arrived within 4 days and I received regular tracking updates.
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 Verified review
6 months ago
Ik ben blij van de Cluse producten. Zo mooi en elegant voor en mooie prijs. De pakketjes altijd in orde en snel ontvangen.
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 Verified review
10 months ago
Oceňuji rychlost dodání, kupovala jsem dárek na poslední chvíli, dodali ho za 3.dny po objednání a rovnou do ruky, perfektní!!!
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 Verified review
1 year ago
Watch is beautiful, shipping very fast, everything is tracked. This is my third Cluse watch and I will definitely buy more!
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 Verified review
9 months ago
Fast delivery Lovely and good quality goods Reasonable price I got a watch about 4 years ago and it's still looks great
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 Verified review
5 months ago
The product, the service and overall experience with CLUSE was perfect, definitely gonna buy again <3 Thank you.
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 Verified review
1 year ago
From start to finish the team at Cluse have been brilliant with the advice and generous with their customer care.
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 Verified review
5 months ago
The quality of the product and the timely fashion in which it was delivered. Will definitely shop here again.
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Answer by CLUSE.com
5 months ago
Good afternoon, thank you for your nice feedback. We are happy to hear that you are satisfied with your new product. We would gladly like to see you again at cluse.com Kind regards, CLUSE
 Verified review
10 months ago
I am have ordered a watch strap , I like the color and the quality . The delivery was faster then I expected!
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 Verified review
7 months ago
Fantastic service super fast delivery, easy hassle free returns! Will certainly be buying from Cluse again
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Answer by CLUSE.com
7 months ago
Hello, thank you so much for your nice feedback. We are very happy to hear that you are satisfied with our service and that you gave us 5 stars. If you ever have any questions, our customer care team is more then happy to help you. Greetings, CLUSE