CLUSE.comReviews:
1,022 reviews in the last 12 months2,065 total reviews
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Top positive review
Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
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Top negative review
Apr 23, 2023
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The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
Sep 12, 2023
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Sep 10, 2023
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Sep 7, 2023
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Sep 5, 2023
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Sep 21, 2023
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Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Oct 4, 2023
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Answer by CLUSE.com
Oct 31, 2023
Dear customer,
Please contact us via mail so we can discuss why we you gave us a 1 star review.
KR,
Team CLUSE
Sep 13, 2023
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Answer by CLUSE.com
Oct 31, 2023
Dear customer,
Please send us an email and tell us why you are not happy with our services.
We would like to help you further.
KR,
Team CLUSE
Aug 20, 2023
Verified review
Bought a gold snake chain necklace & a gold rope bracelet
Cluse offers really good quality for their prices. A year ago, I bought a classic gold watch & a gold snake chain bracelet there and I honestly have to say that the quality is superb! I always shower with the bracelet on and the color is still perfectly intact. So I recently bought another snake chain necklace and a gold rope bracelet and I really love them as well!
Definitely recommend if you're looking for affordable gold jewellery that doesn't discolor :)
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Aug 10, 2023
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I've bought several items from Cluse,2 watches and 2 pairs of earrings and I'm more than happy with them. The watch straps are easily adjustable (spare links included ). Delivery time is good seeing as they come from Europe so as yet I have no complaints just praise for my lovely jewellery.
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Aug 8, 2023
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The color is according to the photo and specifications, I love how easy is to change and how it gives to your watch a complete new look.
The delivery was also very fast it came even a bit earlier than expected. I recommend the brand in general as I have buy a few things.
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Aug 18, 2023
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ORDER EN182933 REVIEW
Very trustworthy courier service and very fast shipping and delivery. Also, I loved the secure packaging and how protected the bag was. Of course the bag is great, waterproof, comfortable, w/plenty of space and pretty color.
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Aug 10, 2023
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I like the quality of your products, the variety offered by strap swapping & the prompt service. I have only dealt online so no experience of your customer service except the efficient emails sent
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Aug 21, 2023
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Great back I will get a lot of use out of it for work as I have to bring my laptop back and forth from the office when working from home.
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Sep 2, 2023
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Excellent service next day delivery products are beautiful and high quality. Will definitely buy again I highly recommend Cluse.
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Aug 8, 2023
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Ordering was easy and quick. Very smooth experience. Package came when promised and the watch looks very smart.
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Sep 1, 2023
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Top product
The product is the same as on the pictures. Even the color. :) I like it a lot.
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Aug 13, 2023
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Good design but poor details and materials
The backpack is nice, but the materials used for internal pockets aren’t great
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Aug 9, 2023
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Really pleased with my bracelets, beautiful and gorgeous packaging. Thank you
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Aug 17, 2023
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Very good, very professional and the man that delivered was excellent
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Sep 4, 2023
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Just like on the photos. :) Very nice quality, just as expected.
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