CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

649 reviews in the last 12 months2,251 total reviews  

4.49
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 27, 2019
The Trustmark indicates trustworthy online retailers.
CLUSE.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for CLUSE.com

Sort by  
Latest first
(523)
(12)
(58)
Reset
2 days ago
 Verified review
Report review
3 days ago
 Verified review
Paid for express delivery and it came later than standard, plus the customer service did not try make up for anything
Report review
3 days ago
 Verified review

Top

Livraison rapide. Montre magnifique !
Report review
6 days ago
 Verified review

esthétique

L'esthétique, le prix, le choix
Report review
6 days ago
 Verified review

Great brand

To shop is very straight forward and I am always pleased with the product.Ot arrives quickly and with lovely packaging
Report review
6 days ago
 Verified review
Everything was fine, thank you very much!
Report review
7 days ago
 Verified review
Report review
8 days ago
 Verified review
I would like to say a big thank you to Justyna from Cluse customers service. She has been very kind and helpful.
Report review
9 days ago
 Verified review
Excellent products, service and delivery as usual. A Mothers Day gift fot my wife, which she loved.
Report review
12 days ago
 Verified review
Report review
12 days ago
 Verified review
Je l'adore elle est magnifique fine très classe et donne de la couleur au poignée
Report review
Mar 4, 2024
 Verified review
Een goede vriendelijke snelle service.
Report review
Mar 2, 2024
 Verified review
Report review
Mar 2, 2024
 Verified review
Report review
Mar 1, 2024
 Verified review

Approved and recommend!

Watch came fast.Good packed.But bracelet from watch I expected little thicker.
Report review
Mar 1, 2024
 Verified review
Good service
Report review
Mar 1, 2024
 Verified review

Just perfect...rapid

Just perfect...rapid
Report review
Feb 29, 2024
 Verified review
Report review
Feb 28, 2024
 Verified review
according to the DHL tracking, my watch is since 23 February in Bulgaria but I live in Belgium...
Report review
Answer by CLUSE.com
12 days ago
Hello, We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Feb 25, 2024
 Verified review
Report review